Avro Energy reviews: Give your feedback

westv

I'm still within the 14 day cooling off period for my transfer EDF to Avro. I need to decide whether to carry on with it or cancel. 

Consumerist

That's a tough one. If Avro is on the verge of a takeover or is about to cease trading, any action you take right now is likely to get lost in the transition.

poppellerant

If I had an active energy account with Avro right now, I would be seeking to claim back the credit balance as soon as possible.

westv

Consumerist said:

That's a tough one. If Avro is on the verge of a takeover or is about to cease trading, any action you take right now is likely to get lost in the transition.

That's true. I was swinging towards doing nothing and seeing what happens.

Consumerist

poppellerant said:

If I had an active energy account with Avro right now, I would be seeking to claim back the credit balance as soon as possible.

If you had an active energy account with Avro right now, you would realise just how likely it would be for that to succeed.

Telegraph_Sam

You can "reclaim" the payment rather than cancel the D/D outright if you instruct your bank to do so within.(I think) 24 hours of the payment being taken. [say within 12 hours for safety]

2010

poppellerant said:

If I had an active energy account with Avro right now, I would be seeking to claim back the credit balance as soon as possible.

Maybe you could share the secret of how you would do that.

There seems to be a few people on this thread who are not even with Avro but are more worried about them going bust than those of us who do have an active account with Avro.

2010

Telegraph_Sam said:

You can "reclaim" the payment rather than cancel the D/D outright if you instruct your bank to do so within.(I think) 24 hours of the payment being taken. [say within 12 hours for safety]

You can reclaim a DD from your bank for a valid reason.
Not because you don`t want to pay it in case they go bust.
Reclaiming a DD doesn`t get some of your credit back.
Cancelling or reclaiming a DD breaks your Avro contract anyway.

Catslovelycats

poppellerant said:

If I had an active energy account with Avro right now, I would be seeking to claim back the credit balance as soon as possible.

I’ve been trying this for weeks. You can’t get hold of anyone. But we are meant to get credit balances back when they go under so I’m trying not to panic.

SaintAlf

Can I set the amount for the DD with the bank?  Avro now make it difficult to do that through themselves