Avro Energy reviews: Give your feedback

Smodlet

Consumerist said:Avro give a breakdown of unit rates and annual kWh assumed in the total annual cost. Exit penalties are advised but not included in the total estimated annual cost - they assume that you will be with them for the duration of a fix.

Cashback comes from comparison sites and has nothing to do with the suppliers - so won't be included.

If a supplier has included its own incentive then it's likely (never had one, myself) they will include it to make the deal seem cheaper.

I thought Avro did not charge exit fees; is this not so?

Gerry1

Smodlet said:

I thought Avro did not charge exit fees; is this not so?

Simple and Go12M has a £30 exit fee.

mikeyorkie10

I joined them in July on the Simple and mPower12M tariff with no exit fees.  First time I’ve noticed they have exit fees?

JGB1955

I'm on Simple and SuperFixed and have no exit fees.
options are https://energysuppliers.energylinx.co.uk/avro-energy/

polymaff

Not sure about this but didn't Avro announce that zero exit fee would only be offered to those applying directly?

Consumerist

polymaff said:

Not sure about this but didn't Avro announce that zero exit fee would only be offered to those applying directly?

It may have applied in the past but all Avro tariffs available to me on Citizens Advice indicate "No tie-ins or cancellation fees".

polymaff

Consumerist said:

polymaff said:

Not sure about this but didn't Avro announce that zero exit fee would only be offered to those applying directly?

It may have applied in the past but all Avro tariffs available to me on Citizens Advice indicate "No tie-ins or cancellation fees".

But that could be because you have to apply directly.  To quote the Citizens Advice web-site:

"We only compare prices for you - to switch to Avro Energy you'll need to contact them directly"

Gerry1

polymaff said:

Not sure about this but didn't Avro announce that zero exit fee would only be offered to those applying directly?

Uswitch hides Avro's cheapest tariff (£1160.47 in my case) unless you happen to click the misleading 'Filter' icon, and you'd have to go directly to Avro.

However, they would happlily switch me to Simple and UConnect12M at £1,192.70.  Neither has an exit fee, but presumably the extra £32.23 pays Uswitch's commission fee.  I suspect that Simple and UConnect12M is exclusive to Uswitch.

Consumerist

polymaff said:

But that could be because you have to apply directly. . .

Good point !

Biggus_Dickus

Avro appear to be one of the few companies that still offer a competitive 12-month fixed tariff with £0 exit fees.

Even with the additional cost of Avro’s latest tariff (Simple&Superconnect) which was introduced last Thursday they are still (I think!) the UK’s cheapest. Simple&Superconnect  is available to new and existing customers directly via Avro’s website.

12-month fixed tariffs with £0 exit fees were very prevalent across the board not too long ago but they’re becoming as rare as hens teeth now.