Avro Energy reviews: Give your feedback

Consumerist

Gerry1 said:

Consumerist said:

It would seem then that Avro is insisting that its current customers change tariff directly with Avro and not through comparison sites.

So once again, the CEC just doesn't do what it says on the tin.  It's understandable that Avro don't want to pay cashback to an existing customer switching to a cheaper tariff, but the CEC should just use a 'Go To Site' non-cashback link instead; there's noexcuse to keep users in the dark.

I'm with you on that. It would also seem that CEC is telling porky-pies by saying that Avro does not notify them of new tariffs.

So CEC is not a WHOLE OF MARKET comparison as it is claiming. I don't know whether Advertising Standards might have something to say about that.

Gerry1

Consumerist said:

So CEC is not a WHOLE OF MARKET comparison as it is claiming.

If only we had some consumer champion who could go on the radio one Saturday lunchtime or appear on the box.

There used to be one, can't remember the exact name, perhaps it was John Louis or something like that...

Consumerist

Perhaps, CEC is not "claiming" to be a whole-of-market comparison site but it certainly seems to be leading its members to believe it is. Underhand or what?

Gerry1

Consumerist said:

Perhaps, CEC is not "claiming" to be a whole-of-market comparison site

I wouldn't be too sure about that... 

Consumerist

This begs the question as to why CEC is shutting out its members in this way.

Which other supplier tariffs are available but are being deliberately hidden from CEC members?

Fighting our corner? I'm not so sure.

Telegraph_Sam

Usually there are official "moderators" or some such who monitor threads such as these and from whom one would have expected to hear the official CEC party line, unless this is a tender point. But possibly in favour of CEC, at least it makes some attempt at a qualitative assessment ("could do better") which I don't know if the Cittizens Advice people do. When the claimed differential savings between one supplier / tariff and another amount to only a few £££'s per year, then differences in customer service levels become relatively all the more important and should be highlighted.

mikeyorkie10

I switched to them last month via a cashback offer on CEC?   

thorganby

mikeyorkie10 said:

I switched to them last month via a cashback offer on CEC?   

You would have got a better tariff if you had switched to them direct.

e.g. do a comparison via USwitch and then get a quote direct from Avro.

The best deals haven't paid cashback for quite a while now and CEC is rubbish if you actually want to get the best deal.

UnclaimedEnergy

At the end of the day - if a supplier isn't proving a comparison website with their rates, they're the ones loosing out on customers.

It's always best to check multiple comparison websites though.

There's a number of suppliers not on comparison websites currently (or at least Uswitch):

Bluegreen Energy
Twenty Energy
Good Energy
Ecotricity
PFP Energy


Avro currently have the cheapest fixed tariff in most regions so definitely worth considering at the moment for price focused people.

Consumerist

UnclaimedEnergy said:

There's a number of suppliers not on comparison websites currently (or at least Uswitch):
Bluegreen Energy

Twenty Energy
Good Energy
Ecotricity
PFP Energy

I think some suppliers only supply in their local region and therefore may not be listed for your particular region.