Stores that DON'T accept contactless payments - name and shame!

EssexExile

Of course out here in the provinces you get your contactless TSB card out to get your 5% only to find that most places don't do contactless so you have to put it away & get another card out that has a different perk. Which wastes time, but then I have plenty of that.

prowla

djpailo wrote: »

This is simply one of the most illogical posts I've ever read. :huh:

The time you save using contactless payment as opposed to entering your pin is roughly equivalent to the time you save using Oyster (or other forms of contactless) as opposed to paper tickets.

So why you "get it" for using it on the Underground but can't apply similar appreciation for casual payments is very strange indeed! :rotfl:

Well, the point about using it for Oyster is that you are trying to get through a gate without even breaking pace, and there are no goods which are transferred as part of the transaction.

That is quite different to going to a shop, browsing and choosing your items, going to the checkouts/till, putting them into bag(s) and paying for them.

(Here, though have a few smileys back! :rotfl::T:j:beer:)

Nick_C

Our local Morrison's takes contactless. I use the self service checkout and split my trolley load into two or three transactions to get the 5% from TSB

Wilko is another good place to use it.

masonic

djpailo wrote: »

You opinion is incorrect. If you can save time in a shopping queue, isn't that better than not saving time if that time is substantial? It isn't a small amount of time in a shop that you save, it can and does make people go through the checkouts faster and it is noticeable. A prime example of this is lunch time where people may only have a few items, so the time taken to scan the items is short and comparable to the time taken for payment.

A counter argument can also be made for your argument that its better on the tube. What if I put forward to you that off-peak, the crowds are fewer, so having contactless or paper saves hardly time and is irrelevant to "the overall flow" of passengers?

The point I'm making is that using contactless for shopping is just as beneficial as using it on the tube. Arguments can be made for both cases where it saves considerable time.

What you seem to be missing is that on the tube the rate limiting step becomes joining a queue for tickets/Oyster top up. In Oyster's heydays, running out of money and having to top up the card or buy a ticket at the station could add 5 minutes or more on to what is normally a 2 second transaction.

Contrast that with a supermarket, where the rate limiting step is the checkout operator scanning your items and you packing them. That could be 5-10 minutes per customer. Contactless might save you 10-15 seconds out of 5-10 minutes, but since contactless can only be used for transactions under £30 and many supermarket transactions will be higher than that, in a fraction of cases it will be very marginally quicker and in the others it will be irrelevant because the transaction cannot be made contactlessly anyway.

To me, the difference between 2 seconds and 5 minutes is very much more significant than the difference between 4 minutes 50 seconds and 5 minutes.

Other shops would fall somewhere in between these two extremes, but there are very few shops I could go to the tills and pay for my items in the time it takes me to negotiate a tube station barrier, whether they take contactless payments or not.

So the benefit is clearly different in different situations. To say it is "just as beneficial" in all of these situations is missing the point.

HornetSaver

masonic wrote: »

What you seem to be missing is that on the tube the rate limiting step becomes joining a queue for tickets/Oyster top up. In Oyster's heydays, running out of money and having to top up the card or buy a ticket at the station could add 5 minutes or more on to what is normally a 2 second transaction.

Contrast that with a supermarket, where the rate limiting step is the checkout operator scanning your items and you packing them. That could be 5-10 minutes per customer. Contactless might save you 10-15 seconds out of 5-10 minutes, but since contactless can only be used for transactions under £30 and many supermarket transactions will be higher than that, in a fraction of cases it will be very marginally quicker and in the others it will be irrelevant because the transaction cannot be made contactlessly anyway..

To me, the difference between 2 seconds and 5 minutes is very much more significant than the difference between 4 minutes 50 seconds and 5 minutes.

Personally I don't care too much about this debate as my motivation for using contactless is purely the financial incentive - I therefore use it whether it's quicker or not.

But there is in my experience a strong overlap between people who will use contactless and people who are capable of scanning barcodes quickly. Have part of self scan dedicated for contactless only and I'm certain the time saved would be more substantial than that.

masonic

HornetSaver wrote: »

Personally I don't care too much about this debate as my motivation for using contactless is purely the financial incentive - I therefore use it whether it's quicker or not.

Me too. In fact, people like us probably don't save any time overall, because we engage in practices like splitting up our shop into multiple <£30 transactions in order to earn contactless cashback, and swapping cards when the first one asks for a PIN to complete the transaction and we want to revert to a different contactless or traditional cashback card.

But there is in my experience a strong overlap between people who will use contactless and people who are capable of scanning barcodes quickly. Have part of self scan dedicated for contactless only and I'm certain the time saved would be more substantial than that.

I'd tend to agree if self-scan worked a little more effectively. I always use self scan checkouts when available, but rarely can I complete a transaction without waving down a member of staff to clear some error or authorise an item, so the process is slower. In truth, I like self-scan more because it allows me to go at my own pace rather than having to keep up with someone scanning items at breakneck speed.

roddydogs

Our ASDA take contactless, but NOT Amex contactless

diamonds

My Tesco Metro self service dont, manned tills do. ??

diamonds

masonic wrote: »

What you seem to be missing is that on the tube the rate limiting step becomes joining a queue for tickets/Oyster top up. In Oyster's heydays, running out of money and having to top up the card or buy a ticket at the station could add 5 minutes or more on to what is normally a 2 second transaction.

Contrast that with a supermarket, where the rate limiting step is the checkout operator scanning your items and you packing them. That could be 5-10 minutes per customer. Contactless might save you 10-15 seconds out of 5-10 minutes, but since contactless can only be used for transactions under £30 and many supermarket transactions will be higher than that, in a fraction of cases it will be very marginally quicker and in the others it will be irrelevant because the transaction cannot be made contactlessly anyway.

To me, the difference between 2 seconds and 5 minutes is very much more significant than the difference between 4 minutes 50 seconds and 5 minutes.

Other shops would fall somewhere in between these two extremes, but there are very few shops I could go to the tills and pay for my items in the time it takes me to negotiate a tube station barrier, whether they take contactless payments or not.

So the benefit is clearly different in different situations. To say it is "just as beneficial" in all of these situations is missing the point.

Well I do several small shops a week, contactless speeds up my process, as does grabbing lunch, buying a bottle of water or crisps etc. Scan, wave...bye! Much quicker than human interaction and C&P by a long shot. Time management when you do a lot of small buys.


On that note, Boots should do self service where buying fresh food with or without non food allows self service, lunch queues are a joke in most branches.

adindas

roddydogs wrote: »

Our ASDA take contactless, but NOT Amex contactless

Which ASDA is that. Is it in London ??

I could use my TSB contactable in ASDA Charlton - London. But since about a month ago they stop using it. Not only in the self-check out counter, but also in the normal counter.