Tesco Shoplifting - need help.

hollydays

The Police refused to issue a fixed penalty and let the op walk free.
Thank goodness for sensible coppers.

LABMAN

hollydays wrote: »

The op didn't conceal the item.
It was alleged he had.
Hth

It doesn't..unless you were there and witnessing it...?

Azari

LABMAN wrote: »

...time to let it go as has been previously suggested?

If that's what you believe, what on earth possessed you to wade in with your own (I'm impelled to point out: inaccurate and ill considered) contributions?

Surely, if you think it's time to move on, your best option would have been to keep quiet and not add yet more to the thread?

LABMAN wrote: »

Who has been proven to be dishonest?

Absolutely no one.

Again, if you read the thread carefully and apply critical thought to that, you will see that for yourself.

hollydays

LABMAN wrote: »

It doesn't..unless you were there and witnessing it...?

Lol
If you are saying the op is a troll-it's possible yet he gives a very convincing account-and doesn't even name the branch of the store.
Of course I could counter attack by saying you are psychotic.
You've not convinced me you are not-but he's convinced me of his position and at the end of the day I believe his account.
You have only shown me naivety

The-Truth

whiteswan wrote: »

Re-training of all the staff involved took place last week to ensure that this never happens again.

That's a standard keep em happy default from above response (they know how to write thing to keep you happy), I can pretty much guarantee that did not actually happen!

whiteswan wrote: »

My Clubcard will be returned to myself - I am not barred from the store..

I can't imagine that's of much interest to you anyway if you're not going to go back.

peter_the_piper

Bit like the private parking company who changed the times on the photographs to read hours over so they could ""fine"" people. Staff will have to be retrained (to not get caught)

Moglex

The-Truth wrote: »

That's a standard keep em happy default from above response (they know how to write thing to keep you happy), I can pretty much guarantee that did not actually happen!

You can't guarantee anything of the sort. You are one of a small group of posters who just can't stand to see posters here actually get a result when you thought they wouldn't.

As a couple of people have already pointed out, purely from self interest, Tesco will want to ensure that the correct form is followed so that they succeed in prosecutions where they are warranted.

I can't imagine that's of much interest to you anyway if you're not going to go back.

If you really believe that, it shows you have a very poor grasp of human psychology.

MothballsWallet

hollydays wrote: »

Swingaloo
Why have you avoided answering the question
" Why was I not asked for an explanation of my actions "

And replied
" You would not have been asked for an explanation on the shop floor. "

It's very weird you have avoided answering that?

Because it's company policy to call a manager to the office isn't it?

The only supermarket I've worked for is Morrisons, and, iirc, they had the same policy there.

(It was about 11 years ago I worked there though, so my memory may be a bit faded.)

The-Truth

Moglex wrote: »

You can't guarantee anything of the sort.

Yes I can you don't work in retail do you!

The amount of times I've heard head office customer service staff call store managers who have staff with good track records who they don't want to lose. The answer is always when nothing can be done"Just tell them they've been retrained".

I've seen it, you probably haven't.

Azari

The-Truth wrote: »

Yes I can you don't work in retail do you!

The amount of times I've heard head office customer service staff call store managers who have staff with good track records who they don't want to lose. The answer is always when nothing can be done"Just tell them they've been retrained".

I've seen it, you probably haven't.

ROFLMAO!

I tend to agree with you, at least to a point.

Two further points, however:

Firstly, this is a bit different as the way correct procedures were ignored could have a detrimental effect on the companies ability to prosecute genuine cases of shoplifting, if widespread.

Secondly, although I've no doubt that the image these HO staff wish to promote is that 'retraining' means sending the relevant staff on a two day course to make sure they are properly trained, I'm sure, in reality, it's more like this:

Manager: What are you supposed to do if this happens?

Employee: This and this and this.

Manager: So why didn't you do it?

Employee: (looks sheepish) Dunno.

Manager: Well, for ****'s sake, do it properly next time, I've just had head office on the phone about a complaint.

Employee: Right you are, guv.


Retraining complete.

Although in serious cases such as this there may be a memo sent out, or even a meeting to ensure those responsible are fully aware of their obligations.