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Tesco Shoplifting - need help.
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Why has azari gone quiet?0
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Final Update from myself........
Just want to say I have received today a call from the Store Director - he had reviewed everything this morning and decided to call me today rather than wait until Friday.
We had a lengthy and intelligent discussion about what had happened - and more importantly what had gone wrong.......he agreed 110 percent that it should NEVER have happened.
He agreed that the security guy on the podium had made huge errors and said that he wouldn't be in that store ever again - he also agreed the statement from the other security guard just doesn't "add up" with what the Police Officer and myself witnessed on the cctv.
Ban is lifted - apologies given - the clubcard should never have been taken off me apparently as this is not store/company policy.
No compensation asked for or offered.
I did explain that in my opinion if it was somebody with learning difficulties or elderly and confused then it could have ended with them having a criminal record - ie accepting a caution.
With regards to the missing/damaged cctv footage - he has no idea why I was told that and apologised - its all there - he has viewed it himself - he agreed I was not "hanging" around outside the toilets and that I was on the telephone.
He agreed there was no concealment.
He closed the conversation by stating that I am absolutely within my right to pursue them legally then he would cooperate fully.
I wont be doing.
I wont be going into that particular Tesco's again.
All the people that said "your wasting your time" - you were wrong
The people that said you wont get an apology - you were wrong.
The people that said you wont get ban lifted - you were wrong.
And maybe................just maybe the next time that or any security personnel who were involved in this saga come across a similar situation they may act a little differently and maybe consider that there just may be extenuating circumstances.
I thought they were wrong - the store director thought they were wrong and the Police thought they were wrong.
Thank You so much for allowing me to post on here and for the input from each and every one of you.
Dave.0 -
Well done.Im very pleased for you.
No doubt the sour grapes brigade will be out in force.0 -
No way will they change their security staff, especially as they did apprehend a thief.
But you won't be going back to store to see him happily getting on with his job, so you won't know any different.0 -
Final Update from myself........
Just want to say I have received today a call from the Store Director - he had reviewed everything this morning and decided to call me today rather than wait until Friday.
We had a lengthy and intelligent discussion about what had happened - and more importantly what had gone wrong.......he agreed 110 percent that it should NEVER have happened.
He agreed that the security guy on the podium had made huge errors and said that he wouldn't be in that store ever again - he also agreed the statement from the other security guard just doesn't "add up" with what the Police Officer and myself witnessed on the cctv.
Ban is lifted - apologies given - the clubcard should never have been taken off me apparently as this is not store/company policy.
No compensation asked for or offered.
I did explain that in my opinion if it was somebody with learning difficulties or elderly and confused then it could have ended with them having a criminal record - ie accepting a caution.
With regards to the missing/damaged cctv footage - he has no idea why I was told that and apologised - its all there - he has viewed it himself - he agreed I was not "hanging" around outside the toilets and that I was on the telephone.
He agreed there was no concealment.
He closed the conversation by stating that I am absolutely within my right to pursue them legally then he would cooperate fully.
I wont be doing.
I wont be going into that particular Tesco's again.
All the people that said "your wasting your time" - you were wrong
The people that said you wont get an apology - you were wrong.
The people that said you wont get ban lifted - you were wrong.
And maybe................just maybe the next time that or any security personnel who were involved in this saga come across a similar situation they may act a little differently and maybe consider that there just may be extenuating circumstances.
I thought they were wrong - the store director thought they were wrong and the Police thought they were wrong.
Thank You so much for allowing me to post on here and for the input from each and every one of you.
Dave.
...and as by your own admission you were wrong of course .0 -
Of course it's bloody made up
'Will never work at this store again'
'Huge errors were made'
Mate you walked out with goods you hadn't paid for.0 -
marliepanda wrote: »No way will they change their security staff, especially as they did apprehend a thief.
But you won't be going back to store to see him happily getting on with his job, so you won't know any different.
Really security guards should have a bit more common sense. I used to work in a supermarket and this happens more often that you think, it's quite easy to tell a genuine shoplifter from someone who absentmindely walked out, apologised and wanted to pay. I doubt the security guard would have been so gung ho about arresting a smartly dressed women, he took one look at the clothes this guy was wearing and formed his own opinion without looking at the evidence. He should be sacked imo.0 -
mai_taylor wrote: »Really security guards should have a bit more common sense. I used to work in a supermarket and this happens more often that you think, it's quite easy to tell a genuine shoplifter from someone who absentmindely walked out, apologised and wanted to pay. I doubt the security guard would have been so gung ho about arresting a smartly dressed women, he took one look at the clothes this guy was wearing and formed his own opinion without looking at the evidence. He should be sacked imo.
Anyone walking out of a shop with items they haven't paid for should be stopped regardless of what they are wearing.0 -
mai_taylor wrote: »Really security guards should have a bit more common sense. I used to work in a supermarket and this happens more often that you think, it's quite easy to tell a genuine shoplifter from someone who absentmindely walked out, apologised and wanted to pay. I doubt the security guard would have been so gung ho about arresting a smartly dressed women, he took one look at the clothes this guy was wearing and formed his own opinion without looking at the evidence. He should be sacked imo.
You have absolutely no evidence for assuming OP was stopped because of the way he was dressed. He was stopped because he took goods out of the store without paying for them, and that is precisely what should happen.
I also think it's right that the CPS decide whether or not someone should be prosecuted. Leave this to individual retailers and decisions may be made on prejudices - such as how they are dressed, how they speak, or what colour their skin is. Thieves come from all backgrounds. The only way to decide is by impartial people hearing all the evidence.
Unfortunately, the police are under so much pressure these days they no longer have the capacity to deal with petty crime. Unless someone who is stopped admits to the crime, or is already known to the police or the stores for having tried it before, they are unlikely to be prosecuted.powerful_Rogue wrote: »Anyone walking out of a shop with items they haven't paid for should be stopped regardless of what they are wearing.
Absolutely.0 -
mai_taylor wrote: »Really security guards should have a bit more common sense. I used to work in a supermarket and this happens more often that you think, it's quite easy to tell a genuine shoplifter from someone who absentmindely walked out, apologised and wanted to pay. I doubt the security guard would have been so gung ho about arresting a smartly dressed women, he took one look at the clothes this guy was wearing and formed his own opinion without looking at the evidence. He should be sacked imo.
I've kept a lid on my thoughts from the start of this ridiculous thread where a person who left a store with items in his possession that he 'neglected' to pay for is outraged because he was treated like a shoplifter hmmmm.
...I also wonder the validity of the tale of the security guard purposely 'making things up' when the SG would know the CCTV would be checked as a matter of routine therefore why lie?
The guard may of made a genuine mistake just as the OP is claiming he made when he left the store without paying for items...so from your reasoning if the SG should be sacked then the Op should be prosecuted for theft.....which is provable by evidence the SG profiling you seem to believe took place is nothing but hearsay...0
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