NationwideFlexDirect£100 cashback offer

daverave7

Yes, I have a trail of e-mails. One of the e-mails was a request to call Nationwide to give them more details of my old bank. It would also seem that from my e-mails, I have two switcher reference numbers. I can only think that this is the problem and the original switch did not go through? Disappointing as it's out of my control.

YorkshireBoy

YorkshireBoy wrote: »

I think they're in so much disarray that they've simply run a new batch of emails to everyone who availed of the offer.

Despite banking my cheque over 7 weeks ago I too have today received an email informing me that my cheque is on it's way!

And, true to their word, today I've received a 2nd cheque for £100.

chris_m

YorkshireBoy wrote: »

And, true to their word, today I've received a 2nd cheque for £100.

Nice one :T

daverave7

YorkshireBoy wrote: »

And, true to their word, today I've received a 2nd cheque for £100.

Perhaps they sent you mine!

moneysavinggirl40

omg! And i still haven't had mine! oi you lot that have had 2 lots! give me mine..pftt

Harveys_2

I haven't got mine either :mad: been refused even though nationwide themselves agree I have opened a flexdirect account the money rewards team can't get confirmation.

Will raise a complaint with nationwide and FOS on Monday

I will get there in the end! :money:

chris_m

Mine finally arrived today

moneysavinggirl40

All you lucky incentive collectors.. I still do not have mine, now they say, "they" being info@MSM people, they're saying "Nationwide have rejected your application as the wrong type of account has been opened - it is showing as a non-Flex Direct account.

Unfortunately we cannot action anything without Nationwide’s authorisation so we will not be issuing you the cashback incentive."

I have checked again on the online statement that it says a flex direct account. ( it is a joint account should that make a difference?!) T&C didn't mention I couldn't open a joint one so I still comply with T&C. How many more times do i have to repeat myself, I am going blue, in the face. Do they want me to turn into a Smurf? Who do i complain to?

Harveys_2

Hi I got the same email as you...again.

Nationwide themselves confirmed I have the right flex direct account...but the reward team who is in contact with another part of nationwide reject my claim.

So simply I have raised a case with FOS...who were super friendly and gave me a reference number as well.

moneysavinggirl40

So I have gone on to FOS website and filled in an online form, explained what has happened. Let's see what happens.