Aqua card customer login

chuckley

kgw1009 wrote: »

Has anyone managed to select statements online? I just keep getting error messages.

same, although I jus got the card.

The only blessing of this card is they take reduce your available balance immediately even on overseas transactions. some debit cards can't even manage that.

oatman

Same problem here in India on laptop and mobile. Additionally I discovered from my bank account that my DD was cancelled 10th July yet last payment was 28th September. Who cancelled it? Also I tried previously to make an extra payment on my Mastercard debit card. Aqua Mastercard don't accept Mastercard! I was charged for going over my limit. I have Halifax Clarity now with a "proper" limit and don't need Aqua any more. Terrible company who never answer complaints.

oatman

Here's another one. I've had this card for a few years. (Don't know how long as can't log in). Limit £600 and asked for increase in limit for a flight costing £650. Refused?! This card has no benefits whatsoever. I needed it for overseas spending. Don't bother, other options are available before this lowlife.

oatman

Caught the cheating b@stards out. Just logged in using Hide My IP. Luckily, balance is zero. Sent them a complaint telling them where they come from and where to go as far as I'm concerned. Lying cheating scum should be barred by the authorities. My complaint is going in.:mad:

Biggles

kgw1009 wrote: »

Has anyone managed to select statements online? I just keep getting error messages.

I've noticed that, while logged in to my account, I can click on all the other links but I have to double-click on the 'Statements' link. No idea why....

chuckley

oatman wrote: »

Caught the cheating b@stards out. Just logged in using Hide My IP. Luckily, balance is zero. Sent them a complaint telling them where they come from and where to go as far as I'm concerned. Lying cheating scum should be barred by the authorities. My complaint is going in.:mad:

I'm going to make an official one too. especially since they keep telling everyone 'there's no problem'. of course they can't see it... they're in the UK!!!!

slopemaster

Well. I'm another one giving up on this card.
I've been very patient, but they seem to have no intention of sorting this out.
I've already got the Halifax card for spending overseas, and just been accepted for a MBNA Amex with a limit of 7 times what I've got on Aqua. So no further need for a card that can't be managed online.

chuckley

I'll be interested to see how this works out since their launching a mobile app. I wonder if this is why they've blocked non UK IPs.

glitterball8

Same problem here in Spain.
After an afternoon wasted trying to access their website (clearing cache, trying other computers), I just wasted all of my call credit trying to pay my bill (it didn't go through) and being on-hold for ages.There is no way to contact anyone from Aqua from abroad.

I am so angry.

dmliverpool

Using free proxy services to conduct financial transactions is not a secure environment because a third party could view or record your data.