Our new Sky Haggling guide - please share your feedback

Chrystal

I have Virgin broadband and phone. My sky package was £92 month and I was paying £10.99 for insurance ( I know !) Told them to switch it off which happened on 30th Dec. The service button was showing I could get 60% off any 'package' but this doesn't include multiroom ( OH is disabled so we need this a he's bedridden) sports or films.
I've been with them around 25 years. Phoned 'live chat' and was offered 50% off rather than 60% which was then taken to 60% and £50 credit. Asked about the 75% and £100 credit, told 'that offer is finished' So I got switched off. Looking on the PC at my account it just tells me to phone 0330 number (which is going to cost me) Any suggestions?

poppasmurf_bewdley

Chrystal wrote: »

I have Virgin broadband and phone. My sky package was £92 month and I was paying £10.99 for insurance ( I know !) Told them to switch it off which happened on 30th Dec. The service button was showing I could get 60% off any 'package' but this doesn't include multiroom ( OH is disabled so we need this a he's bedridden) sports or films.
I've been with them around 25 years. Phoned 'live chat' and was offered 50% off rather than 60% which was then taken to 60% and £50 credit. Asked about the 75% and £100 credit, told 'that offer is finished' So I got switched off. Looking on the PC at my account it just tells me to phone 0330 number (which is going to cost me) Any suggestions?

Have you tried http://www.sky.com/staywithsky
?

Chrystal

Thanks for replying.
Doesn't open for me because I've actually left. When I follow the link it shows it takes me to a page offering 50% off.

JP1978

davethebox wrote: »

I've got the basic package of phone / unlimited broadband and box sets (total of £60.40). Tried the online chat today and was only give the 10 month deal of £48 / month for a 12 month contract.

I think this is quite poor so I'll now look at other providers then ring Sky and tell them to cancel.

Shame as I actually like the sky service.

We have had Sky for about a month now and we pay £56.91/Month

We have:
Sky Q 2tb and Multiscreen
Box Sets
Cinema
ADSL Broadband Unlimited
Basic Phone (pay as you talk) & rental

[Deleted User]

davethebox wrote: »

I've got the basic package of phone / unlimited broadband and box sets (total of £60.40). Tried the online chat today and was only give the 10 month deal of £48 / month for a 12 month contract.

I think this is quite poor so I'll now look at other providers then ring Sky and tell them to cancel.

Shame as I actually like the sky service.

I've got exactly the same package and negotiated just before Christmas and got Sky Talk Line Rental - £17.40, Sky Broadband Unlimited - free, Box Sets - £14.10 = £31.50 per month plus £50 credit which equates to £27.33 over a 12 month contract. This was after I cancelled but 6 weeks before it was due to be switched off so you'll have no problems getting the same or better if you push it to the wire (or beyond).

teddysmum

Chrystal wrote: »

Thanks for replying.
Doesn't open for me because I've actually left. When I follow the link it shows it takes me to a page offering 50% off.

Keep checking My Sky for when the 'left within 12 months?' link reappears. That's where my 75% off with £100 credit appeared, after a poster tipped us off.

Noctu

We have Sky boxsets (standard Sky+), multiscreen x 1, 40mb unlimited fibre broadband, and basic phone line with Sky. £87 ish per month

Tried to haggle but best I could get was 40% off so cancelled.

Later that afternoon went on live chat again and got:
£10/month fibre
£17.40 line rental (standard)
£40.50 for Sky Box Sets with new Sky Q 1tb box, new additional Sky Q mini box, multiroom, and NO INSTALLATION FEE

£67.90 total

I'm happy with that... not a massive lot off % wise but the no installation fee was pretty good I thought

cjp2k

Has anyone managed to get anything of broadband and phone
Last year I got a deal of £65 for multiroom, box sets, movies sports, fibre and line rental for 12 months. This has now expired and I can't get anything of the broadband or talk.

It turns out my 50 percent off the TV package is until July 2022!! Which I didn't realise last year, however my bill is now over £90 a month due to paying £17.50 for line rental and £20 for fibre instead of £10 for both

[Deleted User]

cjp2k wrote: »

Has anyone managed to get anything of broadband and phone
Last year I got a deal of £65 for multiroom, box sets, movies sports, fibre and line rental for 12 months. This has now expired and I can't get anything of the broadband or talk.

It turns out my 50 percent off the TV package is until July 2022!! Which I didn't realise last year, however my bill is now over £90 a month due to paying £17.50 for line rental and £20 for fibre instead of £10 for both

As regards the fibre then the poster immediately above yours seems a starting point

July 2022? Not doubting you but how exactly did you manage that? I'm guessing that's not your minimum term contract :rotfl:

cjp2k

I have no idea is the honest answer, I spent a good amount of time last January trying to get the best deal,


I was told it was a 12 month contract and 12 month discount so I agreed, I noticed this months bill was £11 higher, so pro rata the discount was coming off


I checked my sky future bills and they kept showing the discount on the TV, so I rang ready for my annual fight for discount, I was told due to the discounts on the system, they couldn't offer me anything else, I then pointed out they expire this month, to be told that only the phone and BB expire this month, the tv is until 2022, (This was TV cancellations)


I rang back the BB disconnections and they confirmed 2022 for the TV discounts, which can be carried over to SKY Q as well... happy days


I rang back today and managed to get 7.50 discount on the BB, no discount on the telephone and a free Sky Q router,


I would have a new 12 month contract on phone and BB, and on a rolling contract for TV, (If I sign upto sky Q I would be on a 18 month contract for TV)