E.ON price hike!

System

sunflowerseeds wrote: »

Hengus wrote: »

I had to scroll down three pages on MSE CEC to get to the E.oN v17 tariff so I am not sure where you are getting your information from.]

I can't find any details about the V17 but I managed to get a quote (based on my ACTUAL useage over the past year) via the EoN website as I am a current customer. I'm not sure how publicly announced the new rates are on comparison websites. For example CEC didn't show any prices for V17 when the EoN website started quoting yesterday.
Unfortunately I didn't take a note of the unit prices (only the overall cost per annum) so I can't share those with you guys on here - sorry. I now can't see them anymore as I've initiated a switch.

Hi. The new v 17 tariff is on the comparison sites that I have checked - including MSE CEC. Personally, I would never accept any supplier's offer of a new tariff without checking first what the competition is doing. Tariff rates vary with region.

beardiedog

At first I thought v17 wasn't on the comparison sites yesterday but found it way down at no. 25 on CEC.

victor2

v17 is not the most competitive, but I've just switched an existing E.On customer onto it, mainly because she's disabled, her meters are in a difficult to access cupboard outside (even meter readers don't always find it), and E.On have already fitted smart meters. On her usage, it will cost about £14 a month more than switching to one of the more reputable competing suppliers, but it keeps life simple.
They did confirm the new contract will start when her existing fix (v15) ends next month.

Arthurian

V17 electricity normal unit rate 10.910p per kWh, standing charge 16.422p per day
V17 gas normal unit rate 3.302p per kWh, standing charge 21.903p per day

Then there is £10 discount per fuel per year for dual fuel, and £5 per fuel per year off for paperless billing.

jrawle

Hengus wrote: »

I had to scroll down three pages on MSE CEC to get to the E.oN v17 tariff so I am not sure where you are getting your information from. Energy companies are making £Ms of profits because consumers are fearful of switching because they read scare stories on sites such as this. The vast majority of consumers who do switch do so without any major issues. I initiated 4 switches last year and I had an issue with E.oN's widely inaccurate assessment of my annual consumption, and with a smaller supplier that failed to actually switch my gas supply because of an internal IT issue. The first problem was solved by an immediate switch away to a cheaper supplier's tariff; and the second was resolved with an apology and a small offer of compensation.

For me (electricity only, E7, southern region), it comes up right near the top on Uswitch, £15/year more expensive than iSupply, who have poor reviews. So the 1500 reward points make it equal. Of course, I don't just rely on Uswitch, I have checked the unit costs and standing charge, and calculated what my actual usage would have cost on this tariff, using the spreadsheet of regular meter readings I have. (I wish suppliers and comparison sites would make the raw unit costs more visible, instead of hiding them away and presenting people with personalised "quotations"...)

I have switched supplier numerous times, without any major problems. (I switched from EDF last year.) However, it's still easier just to log on to the E.ON website and choose a new tariff, rather than spend time on the admin of moving supplier.

jrawle

OK, I just switched to V17 using my E.ON online account. It lets you choose the start date for the new tariff, which can be anything up to 52 days ahead, and defaulted to the end date of my current tariff at the end of next month. Excellent!

So my advice for anyone who has a cheaper tariff that ends in the next couple of months, is to "switch" now and choose the appropriate starting date, before they withdraw V17 from sale. There is no exit fee, so if a better deal comes up in a few months, you can always switch again.

beardiedog

I've also switched to V17 to start when my current tariff ends on 2nd March.

Taking everything into consideration, I've decided to stay with them as they have been so easy to deal with over the last 3 years.

Thanks jrawle, until you posted I didn't realise you could switch so far in advance.

Katiehound

Arthurian wrote: »

V17 electricity normal unit rate 10.910p per kWh, standing charge 16.422p per day
V17 gas normal unit rate 3.302p per kWh, standing charge 21.903p per day

Figures can't be the same for the whole country!
Daily standing charges the same but units are different:
electricity: 11.372p per kwh
gas: 3.408p per kwh

I am going to have to multiply every thing (with a calculator! ) to see exactly which is the best deal. Remembering to factor in the discounts!

victor2

Katiehound wrote: »

Figures can't be the same for the whole country!
Daily standing charges the same but units are different:
electricity: 11.372p per kwh
gas: 3.408p per kwh

I am going to have to multiply every thing (with a calculator! ) to see exactly which is the best deal. Remembering to factor in the discounts!

They aren't, which is one reason why comparison sites ask for your postcode. Those sites are pretty accurate at calculating the future cost on a particular tariff, for given annual kWh usage. They include the discount and VAT too, so can save you a bit of work.
Just ignore their "savings" figures.

jrio

jrawle wrote: »

For me (electricity only, E7, southern region), it comes up right near the top on Uswitch, £15/year more expensive than iSupply, who have poor reviews. So the 1500 reward points make it equal. Of course, I don't just rely on Uswitch, I have checked the unit costs and standing charge, and calculated what my actual usage would have cost on this tariff, using the spreadsheet of regular meter readings I have. (I wish suppliers and comparison sites would make the raw unit costs more visible, instead of hiding them away and presenting people with personalised "quotations"...)

I have switched supplier numerous times, without any major problems. (I switched from EDF last year.) However, it's still easier just to log on to the E.ON website and choose a new tariff, rather than spend time on the admin of moving supplier.

As a previous customer, I can confirm the accuracy of those reviews. I consider they were the worst supplier I ever dealt with, worse even than BG or Npower. Can you imagine a supplier who doesn't accept phone calls and takes up to 2 weeks to reply to an email, or often doesn't reply at all? After leaving it then took nearly 8 weeks to have my credit refunded.