Fraudulant activity on my bank account

Luna_Wolf

karmacookie wrote: »

i consider myself to be quite careful and i would really like to know what has happened so as i can protect myself agains it in the future.

I have the same concerns. Even if the money comes back, what's to stop it happening again? I *have* to do a lot of buying online for my small business, as most of my materials aren't available in stores around here. I too would like to know how the fraudsters gained access, and what I can do to protect myself.

karmacookie

The guy I spoke to at the bank's fraud dept said he thought my card had been skimmed. I have absolutely no idea where this could have happened. For the last two months i've only used that card very locally. I am being issued a new card and my concern is that I use it in the same place and the same thing happens.

Its interesting to note that others have had money debbited to 'travel money camberley' and its seems to have been happening all month. Why did the bank not notice that this was suspicious activity? By the way i stay hundreds of miles away from camberley!

Also why would the guy at the fraud dept be so sure my card was skimmed and that the breach had not happened when I was internet shopping? Although even if that is what happened I've only used reputable sites recently where I've been a regular customer and I always make sure the payment site is secure!

i really would appreciate any answers or theories!

C_Ronaldo

Surely the police/mobile phone company could find out what phone number the top up cards were used on

karmacookie

Hi

i spoke to the fraud dept again today and said that there were around 9 other people on this site who's money had gone to 'travel money camberley'. i suggested to them that there must be a common link. they told me they were aware of this and it was many more than 9. I asked if they could tell me what the link was so as this does not happen to me again but apparently they cannot due to the data protection act! i asked if they would let me know how their investigation was going and they cannot do that either. i asked what i could do to prevent this and was told the only way to prevent fraud was to be vigilant and careful with my card, duh!!

The.Real.Me

karmacookie wrote: »

Hi

i spoke to the fraud dept again today and said that there were around 9 other people on this site who's money had gone to 'travel money camberley'. i suggested to them that there must be a common link. they told me they were aware of this and it was many more than 9. I asked if they could tell me what the link was so as this does not happen to me again but apparently they cannot due to the data protection act! i asked if they would let me know how their investigation was going and they cannot do that either. i asked what i could do to prevent this and was told the only way to prevent fraud was to be vigilant and careful with my card, duh!!

More or less exactly what they told me, except they said that the amount of fraudulant cases using 'travel money camberley' is in the thousands!!

The Police did say that if someone is caught, prosecuted and found guilty I will be told but I will never be told any details other than they have someone for it, which they do admit is highly unlikely.

Ron

lesley1960

The.Real.Me wrote: »

My Wife has just been into the bank to get them to give her a full printed statement over the counter, the clerk pointed out we were up to our overdraft limit and knew nothing of our problem! We have refused to transfer any money into the account at the moment for the fear of losing that too.

Anyways, there are 5 fraudulant withdrawals on my account, the first was for 'Stagecoach serv' the second and third were mobile phone top ups, the fourth was Travel Money Camberley and the final one (which was pending when I first spoke to the fraud department, but could not be stopped) was for Comet Clearance.

No other transactions have gone out since my card was cancelled.

Does anyone know if it would be worth my while phoning comet clearance as this is probably my best lead with the transactions taken, will they give me a delivery address if I ask?

Ron

I have had 3 amounts debit for stagecoach over the last couple of days only for £4.50 each? , but the bank has told me there is a debit of £332.79 coming through but they couldnt see who to yet , my card has been canceled

I had £1740 taken from a business account a few weeks ago paybale to dial a bed in Cape Town , still havent been refunded the money

lesley1960

The security number is a bit of a joke tbh ,after all once youve given it out its not secure anymore ! why dont they ask for random numbers from the back of your card and have a longer security number?

arobed

I was checking my bank statement online today and found a debit of nearly £500 for Travel Money Camberley. I bank with Lloyds TSB also. I spoke to the fraud department who have said (very casualy) we will refund the money to you within 5 days. If this is happening soo often how can they be soo casual about the situation. I was quiet cross that someone was able to infiltrate my details and take my hard earned money in the first place. I have spoken to Travelex in Camberely who are also unhappy with the situation and were unaware of the amount of times this had occurred. I would like some more answers from Lloyds TSB as to why this is STILL happening, surely in this day of technology they can trace where these transactions are comming from?

lollylauren

I find it hard to believe that travelex in camberly are not aware of the situation, and if so why? I also think that the data protection act should allow for fraudulent activities and give the information. what the banks and police don't realise is that it's not just about the money. it's the bloody principle! I worked for that money and some random is off spending it! it's great that the bank have paid me back but it's not really the point. if I want information about the case I should be allowed, it's my money. ok, rant over. :mad:

Popsy

Hello,
I checked my bank account online this morning (I bank with HBOS) and I noticed two transactions that came out on 14 September, one of 1.50 for Stagecoach and the other is for 216.21 pounds ($492 spent on Hollisterco.com). I didn't recognise either of these transactions so I phoned HBOS straight away and spoke to their Fraud Dept, they told me that there's also another 281.00 pounds waiting to be debited from my account for Hollisterco as well.... I did ask how this could have happened and the lady I spoke to said that they've probably got my number somehow over the internet, or via cash machine..... She also said that Stagecoach transactions that you don't recognise are classic fraud cases. They are going to phone me when everything has gone through and send me some forms, and I should have my money back pretty soon.... This left me very nervous that someone has managed to get hold of my card details, so much so that I think I'm going to pay for everything by cash going forward.....
Good luck everyone with getting your money back