Revolut pre-paid Mastercard

nobile

NiftyDigits wrote: »

You can use the virtual card online. That's about it.
Ask Support to send you out an emergency card if you are leaving this week.

I found support to be a nightmare. I posted my query & waited about 7-8 hours without reply. Then someone replied, asked me the issue again, and told me to wait....and then I heard nothing for another 5-6 hours . This continued for nearly 24 hours until I was told to top up my account by £10 & an emergency card would be sent to me.

Lets hope it arrives!

nobile

Just a quick question about this card (again, Support not too keen to respond to my query!)

I got my emergency card. I changed the PIN no. I then loaded it with £20 & all went through. I then went to my local store and spent £3 without any issues.

Certain that all was well after the trial runs, I tried to then load it up with £500 for my hols, and it got declined & they say 'contact your bank!'

NiftyDigits

nobile wrote: »

Just a quick question about this card (again, Support not too keen to respond to my query!)

I got my emergency card. I changed the PIN no. I then loaded it with £20 & all went through. I then went to my local store and spent £3 without any issues.

Certain that all was well after the trial runs, I tried to then load it up with £500 for my hols, and it got declined & they say 'contact your bank!'

Try topping up in smaller amounts. Perhaps your bank didn't like the transaction....or do a bank transfer.
Can understand support having issues when people are contacting them in a panic about every little thing.

Bonviveur

i plan to use it on betting sites, question is can i transfer my winnings to it? thanks for answers

eDicky

nobile wrote: »

Certain that all was well after the trial runs, I tried to then load it up with £500 for my hols, and it got declined & they say 'contact your bank!'

What does your bank say about it?

NiftyDigits

Bonviveur wrote: »

i plan to use it on betting sites, question is can i transfer my winnings to it? thanks for answers

This isn't their support thread.
I guess Kalixa Pay may be good for what you suggest, being part of bwin.

lettucekl

I just noticed today that when i was trying to add funds i kept getting an 'Unknown Error Occurred' message, i i deleted my Credit Card and tried to add it again to see if it fixed the problem but got a message saying that they dont accept credit cards!.

I used to like using this app but there is no way im going to add my current account bank card to this app, i was happy to add my credit card as it wasn't really my own money and there wasn't like a balance of £2000 sitting on my credit card (which there is on my current account, now that they are force people to use there bank cards i dont think ill use it anymore, such a shame.

Is there an alternative that can be used at all??

eDicky

lettucekl wrote: »

I just noticed today that when i was trying to add funds i kept getting an 'Unknown Error Occurred' message, i i deleted my Credit Card and tried to add it again to see if it fixed the problem but got a message saying that they dont accept credit cards!.

I used to like using this app but there is no way im going to add my current account bank card to this app, i was happy to add my credit card as it wasn't really my own money and there wasn't like a balance of £2000 sitting on my credit card (which there is on my current account, now that they are force people to use there bank cards i dont think ill use it anymore, such a shame.

Is there an alternative that can be used at all??

Assuming that you are referring to Revolut, which is completely free of charge to use, the only revenue they are making is a cut of the interchange fee that MasterCard charges the merchant when you use their card. Do you really expect them to suffer these same charges when you use your credit card to load funds? If you were able to do so previously it must have been because of a glitch in the app which they have now corrected.

If you do find an alternative service which allows you to use your own money without charge worldwide, plus load with your credit card, please let us know..!

NiftyDigits

lettucekl wrote: »

I just noticed today that when i was trying to add funds i kept getting an 'Unknown Error Occurred' message, i i deleted my Credit Card and tried to add it again to see if it fixed the problem but got a message saying that they dont accept credit cards!.

I used to like using this app but there is no way im going to add my current account bank card to this app, i was happy to add my credit card as it wasn't really my own money and there wasn't like a balance of £2000 sitting on my credit card (which there is on my current account, now that they are force people to use there bank cards i dont think ill use it anymore, such a shame.

Is there an alternative that can be used at all??

They don't force people to use their bank cards. You can top up via bank transfer. Don't be such a drama queen.
Other cards charge for topping up with a CC anyway. Don't bite off your own nose in order to get revenge on your face.

Frank_Prenesti

I've just come back from a three week trip to the US. I got a Revolut card before I went. The verification process doesn't work using your phone, and there are no instructions on how to do it anyway. I did manage to get it done by emailing the support team. As for ATM withdrawals in the US, this card was next to useless. Only once did I get an ATM to spit out some cash without a fee (Bank of America) - although the next time I went to a BoA ATM it wanted $3. I tried five different banks and they all wanted between $3 - $5 per transaction. Ironically I used it in an ATM in a restaurant that took cash only and it only charged me $1.50. I made one purchase as an experiment and that worked fine, but I already have a no-fee Nationwide credit card that gave me pretty good transaction rates while we were away, and I took some cash with me that covered a fair bit of the trip. If you want a card to use with a set budget in mind this might be ok, but certainly in the US as a cash card this is a dud. I have better things to do on holiday than tour ATMs!