Revolut pre-paid Mastercard

ItsMikeE

Thanks for providing the contact details, and for sorting out my verification

Slightly_Dotty

I got one just before I went over to Europe. Brilliant concept and no fees for cash or card transactions and you control it all from your phone, adding (from your bank account) and changing currency as you go. Only issue I had was that first place I went to draw out cash where I didn't get a phone signal so couldn't access my pin number on my phone but once I knew that, it was easily sorted by storing it in a way that didn't need a signal to access.

chrisb1357

Is that next day delivery also for when in Europe. So just say I lost my card in Spain. Would I have another the next day to the hotel

Chris

Revolut_Official wrote: »

Hi rpstdavids,

Glad you received it but apologies for the delay.

Just so you aware, if you ever need a card urgently you can contact our in app support chat and we can send you an emergency card for next day delivery. Also, we'll be back to 2 day delivery very soon!

Revolut_Official

Hi chrisb1357,

Yes, we can do this but since this is not the fault of Revolut we will have to pass the postage fee on to you. Please contact us through the in-App support chat or send us an email to support@revolut.com and we'll be able to sort this out.

chrisb1357 wrote: »

Is that next day delivery also for when in Europe. So just say I lost my card in Spain. Would I have another the next day to the hotel

Chris

Jazzycat

Trying to use ATM in Spain with my euro balance and its trying to convert it to euros at bad rate on 1.36 something? Why am I not getting euros as euros as this defeats the whole point of the card?

Thanks

Smithnr7

This card is such a good idea so it's a shame that using it is so frustrating. We got 2 cards for use on our holiday, one for me and one for my wife. Had to chase up delivery on both to make sure we had them before leaving but they did turn up in time.

When things go smoothly the card and app are brilliant but so far in one week I've had:

- Top up stuck at "pending" forcing me to use a credit card instead (resolved when app updated the next day)

- Verification problems in the app stopping us topping up (resolved by sending email & photos)

- Debits taken when transaction failed leaving me $39 out of pocket (tip - don't try to use the card to purchase New York subway metrocards)

- My wife's card is currently blocked but holding £400 of our cash - no explanation from support just a request for photo ID. Sent 2 hours ago with no reply to date and support appears to have gone home leaving us having to top up my card unnecessarily.

As I say - it's such a good idea and I hope the bugs get ironed out but right now it's interfering with our holiday and I can't get rid of the feeling that we're being used as guinea pigs...

DCFC79

Have just ordered a card and topped it up with £10 and received the free £5. 1 question I do have is can I use the card abroad to spend in euros ?

Ledders99

Hi,

Just a quick update, I'm in the states now and the card has been brilliant. Tops up straight away and had no trouble whatsoever. It updates as soon as you use it. Highly recommended. I will use all the time now.

ljonski

Have just ordered a card and topped it up with £10 and received the free £5. 1 question I do have is can I use the card abroad to spend in euros ?

you need to change your £15 into euros on app

eDicky

ljonski wrote: »

you need to change your £15 into euros on app

You can but it's not necessary, it will convert when you spend in Euros. See their FAQs and the info on this thread.