Nationwide - Refer a Friend

fuzzgun19

Nothing for us. Is it worth complaining yet, or do you think I should wait until Friday?

MABLE

fuzzgun19 wrote: »

Nothing for us. Is it worth complaining yet, or do you think I should wait until Friday?

I would certainly phone them and they can check their spread sheet.

fuzzgun19

MABLE wrote: »

I suggest you phone them. Their direct number is 0845 609 6218.

MABLE wrote: »

I would certainly phone them and they can check their spread sheet.

Thankyou. Do you know if there is a non-0845 number?

Edit: I found an 0800 number on the last page, so will try that. I've decided to wait until Friday though.

Woolwards

One of my payments is missing too. I was advised to wait until tomorrow as it could be processed during the day. If not they will log a complaint in the morning to hopefully get things resolved. This happened last month so I hope I don't have to wait another month.

nimdy

Woolwards wrote: »

One of my payments is missing too. I was advised to wait until tomorrow as it could be processed during the day. If not they will log a complaint in the morning to hopefully get things resolved. This happened last month so I hope I don't have to wait another month.

Let us know how you get on. I will also complain as I did everything by the T&Cs.

splodgethefirst

my reward came today

Woolwards

All sorted! Yay. My £100 was processed this afternoon after several phone calls and a lovely guy called Chris on the Switch team. He has also given me £25 compensation for the delay and apologised repeatedly. Good luck to everyone else who is waiting for their payments.

MABLE

Woolwards wrote: »

All sorted! Yay. My £100 was processed this afternoon after several phone calls and a lovely guy called Chris on the Switch team. He has also given me £25 compensation for the delay and apologised repeatedly. Good luck to everyone else who is waiting for their payments.

I have spoken to Chris and very helpful. Good news its now all sorted.

fuzzgun19

MABLE wrote: »

ring them on 0800 30 20 11 open until 5pm and they can check their spreadsheet for you.

Still no incentive and no remitance in the post, so tried this number, only to be fobbed off with "your 2 DDs need to have come out before the incentive is credited, and only one of yours has".

Archi_Bald wrote: »

You have always been able to get through to all Nationwide departments using

0800-30-20-10

Although the ratbags told me this morning if I have questions about my switch I should call 08457 30 20 10. Of course I shall ignore that advice.

...so immediately tried this number 'Nationwide direct'. Spoke to a lady who said she would send the refer a friend department a message and get back to me. :cool:

MABLE

fuzzgun19 wrote: »

Still no incentive and no remitance in the post, so tried this number, only to be fobbed off with "your 2 DDs need to have come out before the incentive is credited, and only one of yours has".


...so immediately tried this number 'Nationwide direct'. Spoke to a lady who said she would send the refer a friend department a message and get back to me. :cool:

If you ring 0845 609 6218 it puts you straight through to the refer a friend/ switching dept. This was the best number for me to get any refer a friend matters resolved. They can check their spread sheet.