BT Sport fiver a month

VisionMan

smerch1468 wrote: »

Not happy about BT sport increasing their prices now they have CL football exclusive rights. When I signed up the price was £13.99 and they had secured CL football rights, the CS operator didn't say anything about price increases mid year.

Contract will be cancelled after a year and streaming CL games after that. When sky offer a comprehensive TV package including sports for £27 per month, I think BT are abusing their monopolistic position when it comes to football.

To charge £19.99 for a handful of channels is daylight robbery. No wonder streaming sites appear all over the place.

A number of points here....

BT have given all disaffected users the right to cancel without penalty if your really that outraged by it. I don't know of anyone who has incurred the full £19.99 after ringing to complain. The price is usually then discounted and dropped to £13.50 to continue the service. And on a final note, no one can get Sky Sports for £27, smerch.

iniltous

Smerch 1468 , Sky sports is £25.50 plus the compulsory TV package (£20 to £35) so you obviously haven't checked your Sky bill for a while, as Sky have lost CL and you object to BT putting up the price because they got the rights, have you also complained that Sky didn't put down their price when they lost the rights ?
.you were paying BT on a month by month deal, so if you don't want or not prepared to pay what they charge you can cancel with the same notice period Sky would enforce if you left Sky
BT have 4 (5 if on Infinity) channels for £20 Sky have 7 (don't count Sky Sports News as you can get that without Sky Sports ) for a minimum £45.50

Feral_Moon

VisionMan wrote: »

It sounds like a quirk with your hub.

Put the YouView into standby mode and then power the box off (pull the cord). Reboot your hub and wait for the connection to re-establish. Turn the YouView box back on and then soft reboot it (press and hold your finger on the box power button for 8 seconds and then let go). You should then get a solid connection back.

I've since discovered the problem lies with accessing that particular box via powerline adapters. Which poses yet another interesting issue.

I have a total of four Humax boxes in the house. One is a BT issued YouView box (but not issued to me, my son gave it to me). When I signed up to receive BT earlier in the year I expected to receive the same box but they supplied something different and much smaller and unbranded box. It's a BT YouView box but is not a Humax as far as I can tell.

Anyway, to get back to question in hand. The new YouView box is installed upstairs in my bedroom and connected directly to the hub on upstairs landing space via Ethernet cable. That's where I watch majority TV unless I'm (rarely) entertaining.

The older BT Humax box is attached to TV downstairs via Ethernet cable into a powerline adapter. Never previously posed a problem and Netflix, On Demand TV etc. works fine, until I wanted to watch BT Sport. This is the only box I'd previously attempted to access BT Sport on at the start of the new season (I had a friend visiting who wanted to watch the match) and that's when I discovered the problem.

Having discovered the powerline adapter problem, I then decided to watch BT Sport upstairs this weekend but the screen flashed up a message that I had too many boxes connected and needed to subscribe to multi-room yadda yadda, but to click OK if I want to remove access to other boxes and watch on this one (the one BT supplied to me). I went ahead only to then be faced with a screen inviting me to subscribe to BT Sport!!!

This is where it gets interesting. I never contacted BT regarding the new charge for BT Sport so neither accepted nor declined it. I just waited for my August bill to find I haven't been charged for it. I'm sure the original email stated that if you did nothing then you'd be charged from Aug 1st.

So, now I'm left wondering whether I'm actually accessing BT Sport via some sort of glitch and it's not being registered by BT as it's not on my main box. If so, I'll put up with the glitches or maybe move the box to another accessible TV within cable reach of the HH during important matches.

Or, should I risk contacting them with regard to moving my access to my main box and thus risk either losing the access entirely or being charged for it or having to sign a new extended contract?

Anyone else experiencing this?

ETA: oh yeah, my BT Sports app also fails to log in. Hence the need to contact them unless doing so would lose my current free access lol

hadrian6318

I've had a BT phone line and broadband for some time now, with BT Sport free initially. Tried to downgrade to Sport Lite with my present contract, only to be told I have to start a NEW 12-MONTH BROADBAND CONTRACT to qualify (though at the same cost and discount as at present).

Don't want to do this - when my discount runs out in January I might well want to move to anyone but BT...

Anyone else had this problem?

iniltous

Even before they added BT Sport Europe and increased the price, if you were out of a minimum term contract , you had to re contract for another 12 months to keep getting it for 'free' or pay for the service, so if you are out of contract and want the option to look at another provider while on a rolling 30 day contract, then I suppose you either cancel BT Sport completely , or start to pay for it

VisionMan

@Feral Moon - I too have a third party and BT box and the service can be switched between either. I think there is a problem with your account and you need to contact BT about it. Sorry about your PLAs, what through put are they?

VisionMan

hadrian6318 wrote: »

I've had a BT phone line and broadband for some time now, with BT Sport free initially. Tried to downgrade to Sport Lite with my present contract, only to be told I have to start a NEW 12-MONTH BROADBAND CONTRACT to qualify (though at the same cost and discount as at present).

Don't want to do this - when my discount runs out in January I might well want to move to anyone but BT...

Anyone else had this problem?

You don't have to start a new contract to downgrade to Lite. Ring them and complain about it.

johnbhoy10

Oh bloody hell!! I'm so late to the party here....just noticed they've bumped me for a £5 on plus pro-rata from 1st August-14th for Bt Sport. Mad at myself as thought this was free for existing Infinity and BT TV customers. Phoned them and the CS said my only option to get it for free was to extend my contact by a year. I only have 7 months left of 18.

During the summer i did go onto the btsport and obviously just glanced at it and assumed it was free for me as a TV/BROADBAND customer and no change to my bill. I'm sure i spoke to them as well and they told me that was the case but obviously can't prove it.

Guys....can i ask when you were advised by email of the change and price increase because i've searched my inbox and see no sign of it????? Was it in June????

JJ_Egan

June and July .

Its also been well posted on Bt web site and multiple forums/ news .

BT TV free BT Sport if you re contract may be your best option .

mihaid

JJ_Egan wrote: »

Its also been well posted on Bt web site and multiple forums/ news ..

I just would not call "well posted" something on a website or forum. Just to be clear I am talking about being informed about the change.