Windows 10

LavenderBees

I'll bear those in mind, thank you, but for now....


I have absolutely no idea how but I managed to get into one of my directories and from there into the Powershell administrator menu, and typed in one of the possible fixes given on various forums.


That didn't seem to do anything at all, even with a restart but another possible fix was to uninstall Avast security. When I restarted before even trying that one, I suddenly started downloading a Windows update.


And now...I have no start/cortana error and my internet connection seems ok, too


I have no idea if the fix I tried worked, or whether Microsoft have just shunted out a fix, but at the moment, after a day of trying to resolve this, I seem to be working again.


Computer genius, me! LOL


Thanks, Folks. Hoping not to need to come back.


LB xx

Yolina

Actually the Recovery folder thing I listed goes to the "wrong" recovery - by that I mean the legacy backup/restore, not the new recovery that has a big button to roll back to your previous OS within a month So, in case you need it for future reference if you can't access Settings, what you need is:
Right click on desktop and create a shortcut.
In the box for the location of the item, put: ms-settings:windowsupdate and it will take you to the Update & Recovery page

custardy

LavenderBees wrote: »

I'll bear those in mind, thank you, but for now....


I have absolutely no idea how but I managed to get into one of my directories and from there into the Powershell administrator menu, and typed in one of the possible fixes given on various forums.


That didn't seem to do anything at all, even with a restart but another possible fix was to uninstall Avast security. When I restarted before even trying that one, I suddenly started downloading a Windows update.


And now...I have no start/cortana error and my internet connection seems ok, too


I have no idea if the fix I tried worked, or whether Microsoft have just shunted out a fix, but at the moment, after a day of trying to resolve this, I seem to be working again.


Computer genius, me! LOL


Thanks, Folks. Hoping not to need to come back.


LB xx

AVs seem a common problem on the upgrades.

LavenderBees

Well, I spoke too soon

I've reverted to Windows 7 as I logged off and back on again, and no internet connection again.

Life is just too short to keep manually connecting and trouble shooting so I decided to use the recovery option while I can.

LB xx

LavenderBees

Hmmmm....ok....I think this may be the problem!

My windows 7 seems to be counterfeit, and can't be activated. I assume this is why Windows 10 wasn't happy!

I'm back on Windows 7 now, but if it isn't genuine, I'm not happy either. I was on Vista a few years back but paid someone to change it to 7 for me. Seems not to have been the best decision.

What would be the best way to move forward from this - buy a genuine windows 7 and upload it - would I need to uninstall this counterfeit or will it all just "work" with a new genuine version.

Or should I buy 8.1 and same question about what do I do to get rid of the counterfeit version 7.

Once that is sorted, hopefully, I'll be able to go to Windows 10 more cleanly in future.

I can feel my life force draining away with all these unexpected problems :rotfl: ...all I want is a home laptop I can use...but I prefer to be legal, that's for sure!

Thanking you, kindly

LB xx

custardy

LavenderBees wrote: »

Hmmmm....ok....I think this may be the problem!

My windows 7 seems to be counterfeit, and can't be activated. I assume this is why Windows 10 wasn't happy!

I'm back on Windows 7 now, but if it isn't genuine, I'm not happy either. I was on Vista a few years back but paid someone to change it to 7 for me. Seems not to have been the best decision.

What would be the best way to move forward from this - buy a genuine windows 7 and upload it - would I need to uninstall this counterfeit or will it all just "work" with a new genuine version.

Or should I buy 8.1 and same question about what do I do to get rid of the counterfeit version 7.

Once that is sorted, hopefully, I'll be able to go to Windows 10 more cleanly in future.

I can feel my life force draining away with all these unexpected problems :rotfl: ...all I want is a home laptop I can use...but I prefer to be legal, that's for sure!

Thanking you, kindly

LB xx

Yup,get a W7 COA
about £35 on ebay

LavenderBees

custardy wrote: »

Yup,get a W7 COA
about £35 on ebay

COA?

I'm not a computer genius...;)

and will this auto uninstall the counterfeit for me?

Lb xx

stockton_2

LavenderBees wrote: »

Hmmmm....ok....I think this may be the problem!

My windows 7 seems to be counterfeit, and can't be activated. I assume this is why Windows 10 wasn't happy!

I'm back on Windows 7 now, but if it isn't genuine, I'm not happy either. I was on Vista a few years back but paid someone to change it to 7 for me. Seems not to have been the best decision.

What would be the best way to move forward from this - buy a genuine windows 7 and upload it - would I need to uninstall this counterfeit or will it all just "work" with a new genuine version.

Or should I buy 8.1 and same question about what do I do to get rid of the counterfeit version 7.

Once that is sorted, hopefully, I'll be able to go to Windows 10 more cleanly in future.

I can feel my life force draining away with all these unexpected problems :rotfl: ...all I want is a home laptop I can use...but I prefer to be legal, that's for sure!

Thanking you, kindly

LB xx

If Windows 7 wasn't genuine I wonder how come it did not let you know before? Just saying, because you could buy a product key from ebay (I got three for £45) and that may not solve the problem. (If it is something else, if you see what I mean.


If you click on the start menu and then right click on Computer and go to Properties you should see whether the copy is activated.


I tried to use the ISO to force an install of Windows 10 and it soon asked me for a product key. I input the Windows 7 product key which (Windows 7) recognises as genuine) but it refused to have it. It would not proceed with the upgrade. I understand that the new Windows 10 product key is a totally different entity from the Windows 7 product key.


Nevertheless Windows 10 updater is trying to download the files to my computer. The updater is reporting another (failed) attempt to download the files today, (I was out most of the day and the computer was switched off).


I am only going to upgrade when I get the authorisation and go-ahead from Microsoft. Presumably they would not go through the hassle of giving you the upgrade if they had not previously satisfied themselves that your copy of Windows 7 is genuine.


Your problems could lie elsewhere.

custardy

LavenderBees wrote: »

COA?

I'm not a computer genius...;)

and will this auto uninstall the counterfeit for me?

Lb xx

no need.
Just change the serial number to a genuine one
No harm in calling M$ and confirming yours is fake first though

bod1467

COA = Certificate of Authenticity ... i.e. the serial number for Windows, found on a label on the PC (if it came with a genuine Windows installation).