PPI Reclaiming successes and failures

[Deleted User]

mummyoftwo wrote: »

surely nemo are at fault somewhere????

You can only complain of mis-selling to the seller of the loan. If the firm no longer trades you have to go to FSCS. Doesn't your letter from Nemo tell you this?
Under no circumstances should you cancel PPI on a front loaded loan other than after a mis-selling complaint has been upheld. Otherwise you'll continue to pay interest on cover you no longer have.

mummyoftwo_3

cheers for the replies. I enquired regarding ppi via the telephone as I was unsure if I had it.

I'm unsure of my next step just wanted some clarification.

[Deleted User]

mummyoftwo wrote: »

I enquired regarding ppi via the telephone

Ah, serves me right for replying to multiple posts at the same time. You would be wise to have written down what was said by Nemo (or asked them to put it in writing for you).

Details of how to proceed here:
https://forums.moneysavingexpert.com/discussion/584981

Padstow

Moneyineptitude wrote: »

Marketing a product IS selling.
However, I disagree that simply putting that phrase into a leaflet should be classed as mis-selling.

I also think arguing semantics isn't likely to help anyone seeking redress of mis-sold PPI.

I agree that I diverted and I apologise, especially as I have little knowledge when you have all.
It does sem strange though that one M&S customer is successful while the other isn't.

I hope for the price of a stamp lazydaisy that you somehow achieve what klflosser did.

[Deleted User]

Padstow wrote: »

I have little knowledge when you have all.

Ha!
I'm not the fount of all (PPI) knowledge-that would be Amersall!:D

Padstow wrote: »

It does seem strange though that one M&S customer is successful while the other isn't.

Every case is dealt with on it's own merits (or lack of)

hartleysjam

Success with Sainsbury's bank,
The Loan was from 2001 Ihad no paperwork but just enqiured about it.
Recieved a letter to agree £1393.00 Thanks Again MSE

Gumption_Brash

Hi, I've been waiting for Clydesdale to put my compensation into my bank account. I sent the acceptance form of the offer a week ago today and they received it by recorded delivery the following day.

If they paid it immediately or even a couple of days after - I'd have the money by now. Any clue what might be holding them up? Should I contact them? My bank account is with them and they're doing a straight transfer rather than sending a cheque.

Are banks known for holding back payments?

Thanks in advance. :-)

Fergster72

Just in response to the query about length of time waiting for payment, I sent back all three signed offer letters from RBS for a three times consolidated loan on Monday last week.

Two of the payments (the smaller amounts) were in my account by Saturday (and text from them to say so).

Was a bit concerned that the third and largest of the payments had yet to appear so rang their PPI team this morning. They confirmed they received the signed offer for it and should be paid sometime soon which was good enough for me.

Sezyb123

Gumption_Brash wrote: »

Hi, I've been waiting for Clydesdale to put my compensation into my bank account. I sent the acceptance form of the offer a week ago today and they received it by recorded delivery the following day.

If they paid it immediately or even a couple of days after - I'd have the money by now. Any clue what might be holding them up? Should I contact them? My bank account is with them and they're doing a straight transfer rather than sending a cheque.

Are banks known for holding back payments?

Thanks in advance. :-)

Lloyds took the full 28 days to pay the money straight into my account but Halifax sent me a cheque within 5 days.

karris43

ryan180680 wrote: »

Does anyone have any contact numbers for Mint and Capital one? I sent of my questionaires over 3 weeks ago but not had any acknowledgement letters as yet. Sent off Nationwide and MBNA at the same time and had theirs back within 2 weeks. Are they know to take a long time?

Cheers

I sent off my Capital One complaint mid May and didn't get an letter of acknowledgement until last week, telling me it would be 8 - 10 weeks before they will deal with my complaint due to high volumes.


So they are slower than some. You can ring the number on their website, but you are unlikely to get any response except 'we are dealing with it'. Sorry, don't know about Mint.


Hope that helps, good luck!