PPI Reclaiming successes and failures

brumyjones

Has anyone noticed that banks have added additional details to their offer letters following a success?

This is a quote from offer letter from Lloyds TSB

"If you are aware that you have incurred any specific losses as a consequence of the sale of your PPI policy,please let us know so tha t we may consider it further"

Has anyone taken this offer up with the bank with any success?

You may not have a specific loss for one PPI policy,but having PPI constantly on loan after loan may have incurred losses.

Marmaladebramble

kissitbetta wrote: »

Thanks for the advice everyone. I have completed the FOS questionnaire and plan to send that with the letters to them.

I think they are doing a blanket refusal and if you really want it you have to fight for it. I'm up for that

I have had refusal too. I was briefly between jobs when i had it in mid 90s. They have asked for Details of tax paid that year, so off to hmrc for details.

Sezyb123

evertrue wrote: »

They ussually take the 8 weeks to reply with an answer one way or the other, let us know how you get on[/QUOTJ



Just got word back this morning from Halifax, they are paying out on my credit card...... £8774.59. All it took was one letter and 5 weeks later I got my offer. Now waiting on word back from Lloyds Tsb. So happy :-)

Laminypie

Lloyds has paid it into my account before i had received the letter


unreal service


for a change

di3004

Well done and Congratulations to all winners! :beer::beer:

Sezyb123

Laminypie wrote: »

Lloyds has paid it into my account before i had received the letter


unreal service


for a change

How long did it take for Lloyds to settle since you made your complaint? Thanks

Little_Vics

calling in a success with HSBC. They told me about the PPI when I phoned about something else, did the claim over the phone for me, and 5 weeks later I got an offer for £6527 for PPI on a loan I have no details for at all! The money was in my account within 10 days.

Brilliant service - couldn't be happier.

[Deleted User]

Little_Vics wrote: »

Brilliant service .

Not that brilliant to my mind, after all, they admit they mis-sold you the policy in the first place!:mad:
Well done on your success, though!
What reasons did they uphold for your complaint?

Sezyb123

Credit card
Refund of premiums =£3,562.99
Refund of interest =. £4,790.89
Interest up to 23/4/12 £420.75

TOTAL=£8,774.63

Very happy, it only took one letter.

Keithy3

Hi there, i received a letter from Natwest today offering me a 'goodwill' gesture of £919 for credit card ppi. It is roughly what I expected but I am not sure why they are calling them goodwill gestures? I am quite lucky because as mentioned on this site it has been on every single statement I have received so I could have cancelled it before now but I assumed it was something I had to have to have the credit card.

They have said they will credit this to my credit card balance, do you think I could ask for a cheque, my balance is around £200 debit so it seems weird to credit my card with it?

I am very please with this result and it only took one phonecall and 4 weeks. :-)