PPI Reclaiming successes and failures

di3004

Shaz88 wrote: »

Hi all... I'm new here and wondered if anyone could help me with my question.

My husband took a loan out with Black Horse Finance in 2002, between 2002/2008 he topped the loan up three times. He send complaint letters for the miss selling of PPI on all 4 policies and had rejection letters for two of those policies. However, he has just been made an offer on the other two. If he accepts the offer, does that mean he can no longer pursue the other two? One of the policies that was rejected just happened to be the biggest one and at the time of taking that loan out my husband wasn't even aware that PPI had been added.

Thank you in advance!

Hi and welcome.

Well done on your success!:beer: congratulations!:T

Did they deal with them separately when on complaining?

If so you can accept individually I think.

In regards of the one rejected, was that the earliest of them?
The banks seem to reject complaints more so if they were not regulated at the time of taking out the loan by the FSA prior to these GISC.

di3004

Julesiep wrote: »

My husband has just got his offer from the HSBC... £7,871.20!!!
We are with the CCCS and this amount will take a year off our DMP. Now we should hopefully be debt free in three years! So happy! :T

Brilliant!:T Congratulations!:beer:

di3004

fsaxom wrote: »

Hi folks,

Long time no speak you will be glad to hear i have won my case with the help of the FOS and ofcourse with all the advice and guidance via here so thanks everyone. hopefully now someone who is good with numbers (unlike me lol) will be able to work out how much i'm likely to be offered please. here goes,


Loan amount: £27,400.00
PPI amount: £4,110.00 (front loaded)
Total amount credit: £31,510.00
APR: 10.88%
loan over 180 months = 15 years
but PPI cover for only first 5 years of loan
Monthly repayable amount: £355.85
loan started on 09/08/2005 still in force
PPI ended 11/08/2010 after running its term.

any help much appreciated if missing any info let me know

thanks again everyone

Hi, hope your well.
Fab news, well done and Congratulations! :T:beer::j

I am not the one for workings out calculations but hopefully someone will be along to check them soon. (Sorry if someone have already worked this out and for missing the post).;)

di3004

pc007 wrote: »

Hi All,

I had recevied my offer letter from Firstplus a week ago last Tuesday and sent back acceptance form the following day. After reading a lot of comments on here I thought I would give them a call to see if they had recevied the acceptance.

After four calls, the first three being on hold and then someone blatently picking up the phone and hanging up, someone answered the phone and did not put it back down.

I asked if they had recevied the acceptance form and the lady said "there is no record of it on the system but it might not have been scanned in yet and to ring back on Monday to get a new letter sent out". Sounds like stalling tatics to me.

I also asked once they have scanned the form how long does it take and she said "they are dealing with thousands of claims a day and althought the letter states 6-8 weeks it is taking over 10 weeks and I would probalby not see anything until after xmas now".

Stall, stall, stall. I am not in a rush but it would be nice for them to stick to their own advised times, very frustrating.

Just thought I would let everyone know what they are now saying.

First of all, well done on your success and Congratulations!:beer:

I hope you receive your refund soon, fingers crossed.;)

fsaxom

Hi Di,

Thanks couldnt have done it without ur advice and support.

hopefully get an idea roughly how much i should be offered as im no use with numbers lol

thanks again

Shaz88

di3004 wrote: »

Hi and welcome.

Well done on your success!:beer: congratulations!:T

Did they deal with them separately when on complaining?

If so you can accept individually I think.

In regards of the one rejected, was that the earliest of them?
The banks seem to reject complaints more so if they were not regulated at the time of taking out the loan by the FSA prior to these GISC.

Hi, thank you for your reply.

Yes, they did deal with each claim separately. We didn't just want to accept this offer and then be told that we had lost all our rights to claim on the other two. We really don't want to give up on these, as we weren't even aware we had PPI on them from the start. Yes, the ones rejected were the earliest ones!

Thanks again!

Always_searching

WOW!!! Just rang Halifax about the new loan agreements and they have indeed come to a decision. My complaints have been upheld and once I send back my loan agreements I will be receiving cheques for a sum of just over £3,500!!!

Thanks to you guys who have helped and good luck to those people still going through the motions. :beer: :beer: :beer: :beer: :beer: :beer: :beer:

Littleperson

After taking much time to think about it as dealing with banks/money stresses me out as I don't have much, I finally plucked up the courage today to start claiming back. I called my branch and asked for copies of the loan agreements (i have 1 current loan and 3 olds one) and a very friendly guy told me no need to use a company that will take a fee but rather call their PPI claims number. He then told me I could only claim on the recent loan from 2007 but not the ealier loans (going back to 2001). I since looked on this site and saw people who LloydsTSB had paid back for loans then. Call me a cynic but I was a bit suspicious about LLoydsTSB being helpful when it comes to paying back money but called anyhow and they were very polite and identified the 4 loans, asked why I felt I had a claim and I said I was not offered alternatives or were the implications of costs fully explained to me. She took that all down said she had completed the form and I would get a letter to confirm this and I would hear in 12 weeks if I was successful. Is this the normal process? Does anyone have experience of this Lloyds helpline and how long it takes and the success/failures they have? I am not holding up much hope, though I know my claim is genuine and after having a serious mistake on my airmiles duo card about 2 years ago where they were taking the payment from my LLoyds current account but not paying it on the credit card which damaged my credit score and only when I realised the payments were not going on the card for several months, did they then reluctantly and after several months resolve with no real apology or explanation... so fingers crossed... I will update when i have news...

Matryoshka

Littleperson wrote: »

He then told me I could only claim on the recent loan from 2007 but not the ealier loans (going back to 2001). I since looked on this site and saw people who LloydsTSB had paid back for loans then.

Make sure you put your claims in for ALL of your loans. ALL of em

kerrirobberts

Littleperson wrote: »

After taking much time to think about it as dealing with banks/money stresses me out as I don't have much, I finally plucked up the courage today to start claiming back. I called my branch and asked for copies of the loan agreements (i have 1 current loan and 3 olds one) and a very friendly guy told me no need to use a company that will take a fee but rather call their PPI claims number. He then told me I could only claim on the recent loan from 2007 but not the ealier loans (going back to 2001). I since looked on this site and saw people who LloydsTSB had paid back for loans then. Call me a cynic but I was a bit suspicious about LLoydsTSB being helpful when it comes to paying back money but called anyhow and they were very polite and identified the 4 loans, asked why I felt I had a claim and I said I was not offered alternatives or were the implications of costs fully explained to me. She took that all down said she had completed the form and I would get a letter to confirm this and I would hear in 12 weeks if I was successful. Is this the normal process? Does anyone have experience of this Lloyds helpline and how long it takes and the success/failures they have? I am not holding up much hope, though I know my claim is genuine and after having a serious mistake on my airmiles duo card about 2 years ago where they were taking the payment from my LLoyds current account but not paying it on the credit card which damaged my credit score and only when I realised the payments were not going on the card for several months, did they then reluctantly and after several months resolve with no real apology or explanation... so fingers crossed... I will update when i have news...

There is a really easy questionnaire you can send them. Write everything on it and keep a copy. It's on this site under "reclaim 1000's" if they refuse your claim then you send this along with any other documentation to the financial ombudsman. I'd say it's best to keep a paper trail of everything to be on the safe side.
Good luck.