PPI Reclaiming successes and failures

Andred

Hi all, just a quick note to let people know that even if you get turned down the first time with your PPI claim, carry on!
I was turned down by HSBC after I claimed that being self employed meant that my "cardholder protection repayment" insurance (PPI equivalent) was missold as it wouldnt cover me if I couldnt work.
To cut a long story short, I ended up phoning HSBC up and asking them to send me all the details on which they had made their decision (i am based in the Channel Islands so dont have the backing of the ombudsman).
I suggested that i wanted to consult a lawyer and needed to see the same details that the ombudsman would want to see.
They very nice guy said he would phone me back and within an hour I had an offer for £3341.
This was all my dividends from 2005 onwards (they claim they dont keep records for any earlier than this) plus 8% compounding interest.
I suspect i might have been able to get more if i had argued that the compounding interest should have been at the rates charged to me, but as this might have meant lawyers getting involved, i took their offer.
So my message would be - dont give up if you are first refused.
Good luck everyone!
Cheers
Andred

The_Marksman

Andred wrote: »

Hi all, just a quick note to let people know that even if you get turned down the first time with your PPI claim, carry on!
I was turned down by HSBC after I claimed that being self employed meant that my "cardholder protection repayment" insurance (PPI equivalent) was missold as it wouldnt cover me if I couldnt work.
To cut a long story short, I ended up phoning HSBC up and asking them to send me all the details on which they had made their decision (i am based in the Channel Islands so dont have the backing of the ombudsman).
I suggested that i wanted to consult a lawyer and needed to see the same details that the ombudsman would want to see.
They very nice guy said he would phone me back and within an hour I had an offer for £3341.
This was all my dividends from 2005 onwards (they claim they dont keep records for any earlier than this) plus 8% compounding interest.
I suspect i might have been able to get more if i had argued that the compounding interest should have been at the rates charged to me, but as this might have meant lawyers getting involved, i took their offer.
So my message would be - dont give up if you are first refused.
Good luck everyone!
Cheers
Andred

Great Advice

&

:rotfl::j:beer: WELL DONE :beer::j:rotfl:

tifosi

Maggie35 wrote: »

Wohoo Success from Egg :-D:

CRP premiums paid: 525.20
Refund of interest: 77.44
Interest at 8%: 264.94
Overlimit charges: 20.00
Total Refund: 887.58!!!!

I put the complaint in end of June and got this last week. They hadn't even asked me why I was complaining and I can't remember what was on the card!

Have now had a letter from Barclays extending the review time to 24th November, even though the time limit was up 3rd October!!! They also asked me to fill out a form although that is how I made my complaint in the first place, so annoying!!

DONT play their games

I would suggest an email to Barclays CEO expressing your disgust and making clear that

A) you have already completed the FOS form and sent to them with your original complaint

You do not accept the extenstion to the time line as the official deadline for them to address your complaint is 3rd October


When did you start the claim against Barclays?

I assume it was around the 1st/2nd week in June? (so the 3rd October is based on the new 16 week timeline?)

If so, you MUST fight this as they will also state that once they make the yes/no decision, if its positive they have a further 8 weeks to actually calculate the amount and make payment

CEO is:

[EMAIL="robert.diamond@barclaysplc.com"]robert.diamond@barclaysplc.com[/EMAIL]

k77mss

Maggie35 wrote: »

Wohoo Success from Egg :-D:

CRP premiums paid: 525.20
Refund of interest: 77.44
Interest at 8%: 264.94
Overlimit charges: 20.00
Total Refund: 887.58!!!!

I put the complaint in end of June and got this last week. They hadn't even asked me why I was complaining and I can't remember what was on the card!

Have now had a letter from Barclays extending the review time to 24th November, even though the time limit was up 3rd October!!! They also asked me to fill out a form although that is how I made my complaint in the first place, so annoying!!

hi can i ask when u had your egg card out is it still running well done on your win

linsoft

Got a phone call this morning from HSBC saying we sent the request to the wrong address. The address we used was one given in our SOR first letter their wording:

"The request for further information that you have made should be made to:

UK Data Protection Compliance
HSBC Bank PLC
Griffin House
41 Silver Street Head
Sheffield
S1 3GG"

In this letter we do have the loan account numbers, the fact a PPI premium was paid on two certain dates for two seperate loans with the amounts. No premiums have been refunded when the product was cancelled (I got another loan which did not have PPI to pay these off).

Reading these forums I think this is enough to put a claim in so did on Monday but applied for the further information just in case, just wondered if anyone else has had the same response or if we really need the extra information?

di3004

jb82 wrote: »

hi all, I am still awaiting my offer letter from HSBC which is due in the next 4 wks so fingers crossed on that one but since claiming against the loan I took out with them I have realised that my vanquis credit card company have been charging £50 a month for a ppi that I was totally unaware of! I have wrote to the company approximately 8 wks ago but have had no response. Does anybody have the email address for the CEO of vanquis and has anybody had any joy with claiming with them?

Hiya
Good luck on your reclaiming.

I only came across the Vanquis website up to now, here which I assume you already have the details of this anyway.
http://www.vanquis.co.uk/contact-us

Hopefully someone will have the direct email address for you and post them up soon, all the best.;)

di3004

computerbuddy wrote: »

When we put claims into banks to look into specific claims do they automatically look back further on old loans and credit cards that had ppi on them?. Thanks in advance. And well done to all success bods! xxxxx

Hi there

I don't think they used to, but it's possible they may do now since the Judicial Review, or they will go back to them at some point, but I would not guarantee of them doing that, so if you think you have a reclaim on previous loans, try to make a reclaim on them yourself anyway, good luck.;)

di3004

computerbuddy wrote: »

Hubby's last day at work today after being made redundant from TJ Hughes, so really need my PPI Complaints upheld! Good luck all and hope the postman delivers some fantastic news for us all. xxxxxxxxx

Sorry to hear of you're hubby redundancy, hope something good comes up soon for you, and of course the complanints upheld too, fingers crossed.;)

di3004

h0pusp0pus wrote: »

morning guys its been a while hope everyones well and well done on all the successes

right so im still waiting on my cheque from santander regards my burtons menswear refund its been nearly four weeks i rang and they told me the cheque had been issued on the 19th of july so its obviously been lost or not sent so they are now canceling this and sending me a new one which will take another 2 weeks!!! :mad:

secondly i sent off sar requests for both my mbna abbey credit card and my burtons menswear card sent it off by first class recorded delivery including to seperate £10 cheques got a letter from mbna this morning thanking me for my sar request but could i resend in the request with a cheque for £10!!!!!!! :mad: :mad: :mad::mad: :mad: :mad: to say im angry is a understatement i def put a cheque in with my sar request and now they have lost the cheque i have to cancel the bloody thing and send a sar request all over again with another cheque and have wasted 3 weeks waiting for my info to come through so now im going to have to wait for another 40 sodding days!!!!!!!!!!!!!! aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaagh!!!!

Hiya

Thought I had not seen you here in a while, hope you're well, despite all this going on.

What on earth are they playing at the muppets?:mad::mad:, now that's not very competant of them now is it?

Keep an eye on your bank account of this £10 payment coming out. x;)

di3004

offcumden wrote: »

Why don't you Copy the your e-mail (above ) to the Ceo first
I Would :D
Make them play the game by your rules they're aving a laff :eek:

Yes defo a good idea this! I know I would be doing this!:T