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PPI Reclaiming successes and failures

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Comments

  • phoenix80
    phoenix80 Posts: 29 Forumite
    di3004 wrote: »
    Hiya

    Banks can differ from one to the other, some can take 7 days, or even 28 working days as from the date they receive your signed acceptance, give them a call and they should be able to confirm, good luck and well done to you.:beer:

    Thanks Di. I just gave them a ring and they said they have the final figures from head office so they should be able to finalise in around 10 working days :D
  • Riggsy1367
    Riggsy1367 Posts: 172 Forumite
    Part of the Furniture Combo Breaker
    donna777 wrote: »
    Hi all. I am a first time poster but without this forum i would never have put in for a claim. I phoned santander complaints on 26/7/11 about 2 loans i had from 2005 & 2008 with A&L. On saturday 30/7/11 i received a letter from santander offering me £2268.37 on the 1st loan. Still waiting to hear back about the 2nd. I am delighted with this and cant believe the quick response. Good luck to all today, hope there are many wins.

    :T:TCongratulations on the first one and good luck for the second! Well done you!:T:T
    :beer:
  • IANC
    IANC Posts: 305 Forumite
    Smamfer wrote: »
    Hi

    It may be different for different banks but my ppi cc reclaim originally went onto my cc to bring the balance down, and then 3 days later they reversed it without telling me and when i called them to ask what had happened they said they had to pay me by cheque instead so i benefitted from it,

    So as i said it may not be the same for all banks but just be aware xx

    Think about it.

    The banks are getting screwed for millions at the moment.

    If they repay the credit cards, they know that many people will cut them up.

    So, not only have they lost the money they give to you, but their revenue will decrease massively through loss of regular interest payments.

    If they give you the money and leave a large balance outstanding, they know that a large % of people will go on holidays, buy a new car etc and they will recoup the money they give you through the interest they receive on your outstanding balance.

    It would be prudent to either clear the balances yourselves, or at the very least pay a large chunk off, or you are allowing the banks to win all over again ;)
    bonzey wrote: »
    Is there a direct number for HSBC to contact them on for PPI complaints? I know the Telephone banking option is not helpful at all and its like talking to an alien with them!!! So there must be a customer service or PPI linked help numb @ HSBC... i am eager to know the payout! xx

    Not sure I am supposed to give this guy's number out, but seeing as my claim is now finished, and he was extremely helpful, what the hell :rotfl:

    Ray Grant

    Senior Regulated Sales Complaints Manager

    02380 723611

    :money:

    He'll sort it for you I'm sure
    I'm a secret crime fighter ;)
  • HappyDale
    HappyDale Posts: 43 Forumite
    HappyDale wrote: »
    Hello all, i have several claims going on at the moment. I emailed all the ceo's on friday and again on saturday, this morning i received a reply from Mr Patrick Smith,the ceo of swinton group. He informs me that his executive team shall look at this asap and also he is surprised i am claiming because swinton didnt offer ppi on loans back then ( This is from 2002). I have my documents here that clearly state i have "COMPULSORY MOTOR INSURANCE PROTECTION" ;)

    The interest rate on this is 34.6%. Will this ( if i am successful) be included or just the 8%???

    Can anyone help me please:o
  • cplusb
    cplusb Posts: 20 Forumite
    I'm very happy to report that my claim (a loan & a HSBC credit card) has been upheld by HSBC.

    I had to go the full 16 weeks & I did have to contact them a couple of times to make sure the ball was still rolling.

    When I took my loan out a while back I was advised that I was more likely to be successful with my application if I included PPI. With the credit card, I did not even realise they had applied it! I was young when I first got the card so just assumed it was compulsory monthly charge.

    I'm very happy with the offer & I will be accepting it. Is anyone able to explain more about having to pay tax on the interest (from the 8% compensation)?
    Current redemption date - 2044!

    Mortgage 1 - 2.5%, end date as above

    Mortgage 2 (top-up) - 5.19%, overpayment of £50 saves us £14,500 in interest & pays off 9 years early
  • h0pusp0pus
    h0pusp0pus Posts: 167 Forumite
    morning guys well i used my refund of £4000 from hfc bank to pay off my abbey credit card through mbna i rang them to ask them the remining balance of what i owed them think it was like £3800 so had to phone my bank to make the transfer the mbna lady told me my account as per my request once the balance had been cleared so all paid up and as far as i was aware account closed!! i recveived a letter last week increasing my balance to £6500 and today i have had a letter statement through telling me i owe them £73 interest for the month and a £12 late fee (the late fee i can understand because it was a few days late but the £73 interest???? after i paid the whole balance in the middle of last month? they r taking the p*ss the lady i spoke to when wanting to clear the balance told me that once id paid the balance that would be it!!
  • Riggsy1367
    Riggsy1367 Posts: 172 Forumite
    Part of the Furniture Combo Breaker
    h0pusp0pus wrote: »
    morning guys well i used my refund of £4000 from hfc bank to pay off my abbey credit card through mbna i rang them to ask them the remining balance of what i owed them think it was like £3800 so had to phone my bank to make the transfer the mbna lady told me my account as per my request once the balance had been cleared so all paid up and as far as i was aware account closed!! i recveived a letter last week increasing my balance to £6500 and today i have had a letter statement through telling me i owe them £73 interest for the month and a £12 late fee (the late fee i can understand because it was a few days late but the £73 interest???? after i paid the whole balance in the middle of last month? they r taking the p*ss the lady i spoke to when wanting to clear the balance told me that once id paid the balance that would be it!!

    :mad:Why does that not surprise me?:mad:
    :beer:
  • IANC
    IANC Posts: 305 Forumite
    HappyDale wrote: »
    Can anyone help me please:o

    What exactly did the insurance cover?

    It could be GAP insurance, in which case I don't think this can be reclaimed.

    Was it a specific car loan or HP???
    I'm a secret crime fighter ;)
  • IANC
    IANC Posts: 305 Forumite
    h0pusp0pus wrote: »
    morning guys well i used my refund of £4000 from hfc bank to pay off my abbey credit card through mbna i rang them to ask them the remining balance of what i owed them think it was like £3800 so had to phone my bank to make the transfer the mbna lady told me my account as per my request once the balance had been cleared so all paid up and as far as i was aware account closed!! i recveived a letter last week increasing my balance to £6500 and today i have had a letter statement through telling me i owe them £73 interest for the month and a £12 late fee (the late fee i can understand because it was a few days late but the £73 interest???? after i paid the whole balance in the middle of last month? they r taking the p*ss the lady i spoke to when wanting to clear the balance told me that once id paid the balance that would be it!!

    This is quite normal I'm afraid.

    Very few will calculate interest and repay/close a card.

    Normally, you clear the balance and then you are left with how ever many days interest from the previous statement to the date you paid the balance.

    Then once that is paid, account closed.
    I'm a secret crime fighter ;)
  • cyclura
    cyclura Posts: 295 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I have just had a letter from HSBC after they went over the 16 week limit I emaled the CEO last week, I got a reply the same day to say it was being chased for me and I have just had my upheld letter stating I am getting just over £1800 :j:beer: thats going to pay off my higer interest debts for sure
    Debt Free...yay! 10/09/2013 :j




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