PPI Reclaiming successes and failures

Xanadu20

I thought bank of scotland was part of the Lloyds Group now ? RBS is Royal bank of scotland, different company from BOS.

Sure someone will be along to confirm.

Rich

di3004

Xanadu20 wrote: »

I thought bank of scotland was part of the Lloyds Group now ? RBS is Royal bank of scotland, different company from BOS.

Sure someone will be along to confirm.

Rich

This one have always confused me yeah hopefully someone will be along to clarify on this soon, I don't want scottishmum to be emailing the wrong one's now :eek:, if you see this hun, if you could just hold back and hopefully someone will be here soon to make sure on the email for you x:)

Xanadu20

Yep this one got me too, i sent a harsh worded email to RBS for a card that was actually owned by BOS and had to eat humble pie to the guy on the other end of the phone.

R

amersall

Xanadu20 wrote: »

I thought bank of scotland was part of the Lloyds Group now ? RBS is Royal bank of scotland, different company from BOS.

Sure someone will be along to confirm.

Rich

Yes you are correct.

di3004

Xanadu20 wrote: »

Yep this one got me too, i sent a harsh worded email to RBS for a card that was actually owned by BOS and had to eat humble pie to the guy on the other end of the phone.

R

Doh :eek::o

Right then, so it will be the Lloyds CEO then?

[EMAIL="antonio.osorio@lloydsbanking.com"]antonio.osorio@lloydsbanking.com[/EMAIL]

scottishmum_2

di3004 wrote: »

Doh :eek::o

Right then, so it will be the Lloyds CEO then?

[EMAIL="antonio.osorio@lloydsbanking.com"]antonio.osorio@lloydsbanking.com[/EMAIL]

Thank you di3004 for the email address - any advice on how to write a strongly worded email??

di3004

scottishmum wrote: »

Thank you di3004 for the email address - any advice on how to write a strongly worded email??

Your welcome.;)

Amersall is good at letter's going by the one she posted up the other day for someone on here, but I would make them aware that a valued long term customer you don't feel you've been treated fairly.
The bank have had more than ample time to deal with your case, and you feel badly let down by a business you could trust.

You could also mention that you may be in touch with the local MP if the case is not dealt with promptly (you do not really have to to this but it may help to mention this) and mention the FSA as well if you want to.
Amersall, what do you think hon?

smuggs2009

good afternoon all,

Still trying with mbna for alliance and Leicester c/card, today is the final day and tried calling them and they're arranging for a manager call back today.

Why are they taking so long?

any ideas of how to speed this up?

We cant afford to make monthly payments at the moment and in arrears and getting charges, so the longer this goes on the less money we'll get back.

Any help??? cheers chris

precious12

precious12 wrote: »

i had the same problem as you and my claim was submitted in late october mine went to the FOS after the 8weeks deadline which would have been January 2010 FOS contacted me last week to say that lloyds have upheld my complaint and it will take another 8 weeks to sort out the figures it is an absolute joke!!!!

Today received a letter for 4,500 from lloyds so it took them less then a week to sort out there figures after they told me 8 weeks i think those 3 emails i sent them this week alone helped i,m over the moon 2 credit cards to go with them going to the travel agents now to book my well deserved holiday to the carribean :beer::beer::beer:

scottishmum_2

precious12 wrote: »

Today received a letter for 4,500 from lloyds so it took them less then a week to sort out there figures after they told me 8 weeks i think those 3 emails i sent them this week alone helped i,m over the moon 2 credit cards to go with them going to the travel agents now to book my well deserved holiday to the carribean :beer::beer::beer:

Did you email the CEO of Lloyds?