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PPI Reclaiming successes and failures

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Comments

  • tifosi
    tifosi Posts: 485 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    nutty_nat wrote: »
    Hi
    Thank you for your information.

    I tried the no you gave above this morning are A&L loan finished in 2000, the lady tried to trace mine but nothing could be found. I was told that the accounts that were closed before Santander took over did not get there details passed over. I was told i could try writing in but was not given much hope for that.

    That again is clearly rubbish, otherwise they wouldnt have found mine

    I think you need to try a Subject Access Request, but do it for "any and all data" they hold on your for both your current and any previous address?
    -


    Congratulations to all who have got their PPI back!

    :T
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Amersall, I rang the FOS today and the gentleman I spoke to said he couldn't comment on an individual offer but he did say that he didn't think I should expect anything for the years since the loan ended.
    Feel like I am being greedy now it's just that I'm sure people on here have reported getting redress in such circumstances....must of dreamt it!:rotfl:
    This is what baffles me too!!! i was told that you get the 8% from loan/cc start until the day your claim is paid up, hopefully whoever calls you back from Santander will get it right?.
    Ooh what a to do :rotfl::rotfl::rotfl::rotfl:
    Lets hope we get clarification on this.
  • h0pusp0pus
    h0pusp0pus Posts: 167 Forumite
    good morning everyone ok so after my result from santander regards my ppi payments on my burtons menswar account and the refund not sounded quite right i requested a break down from the complaints department

    date of first premium charged 17/9/1996

    date of last premium charged 17/5/2007

    settlement date 28/07/2011

    total insurance paid £296.45

    TOTAL KNOWN PAYMENTS £30.07

    appointed interest £296.45

    total estimated interest on on premiums £390.11

    total interest on use of cash £486.00

    premiums charged £296.45

    total to refund to account £1172.57

    use of funds 8% apr

    interest rate applied 29%

    days to pay 25

    average repayment min 4%

    number of premiums taken 129

    sorry this is so long winded right so santander claim that they dont have any info pre 2005 ie how much i borrowed between 1996 and 2005 so they have worked it out on a average so the top amount i owed between 1996 and 2005 they have worked out was £115 :eek: which is a total load of carp because i know i owed £2000 between 1996 and at least 2000

    looking at the print out the only repayments they can find on the account apparently are between 17/09/05 and 17/05/2007
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    mcginn wrote: »
    I put in a claim for my PPI on my Mortgage with Abbey (now Santander). Originally they sent me a letter back saying that I did not have a policy with them, although I put my policy number on my claim, they quoted a different one when they replied. I called them and told them they were wrong, they apologised and said that they would look into it again but the outcome would be the same....... about a week later I got a letter to say that they would refund me £9600! I accepted this as I was suprised to get it. About a week later the money was paid into my bank account. I had been paying for 12 years and this was around £6k pay back and the rest on interest. Thanks to this website!! :j
    :j:jWow,well done :j:j
  • janeymal
    janeymal Posts: 15 Forumite
    ThunderCat wrote: »
    Excellent outcome. Well done. :T :D Which bank was this?

    It was RBS :-)
  • Niggly_2
    Niggly_2 Posts: 325 Forumite
    amersall wrote: »
    This is what baffles me too!!! i was told that you get the 8% from loan/cc start until the day your claim is paid up, hopefully whoever calls you back from Santander will get it right?.
    Ooh what a to do :rotfl::rotfl::rotfl::rotfl:
    Lets hope we get clarification on this.

    Shall I quote from the FOS handbook on redress for you and then you can point this numpty in the right direction.:rotfl:

    As described in DISP App 2.5.4G, the refund is the return of all payments made on the payment protection contract to date (plus any historic interest) and 8% simple interest on each monthly payment, from the time each payment was made to the time the refund is paid.

    Regards N
  • di3004
    di3004 Posts: 42,579 Forumite
    h0pusp0pus wrote: »
    oops sorry di i didnt relise it was you that posted that lol you prob already know my case lol ;)


    LOL, that's ok hun :rotfl::rotfl::D;) x
    The one and only "Dizzy Di" :D
  • di3004
    di3004 Posts: 42,579 Forumite
    mcginn wrote: »
    I put in a claim for my PPI on my Mortgage with Abbey (now Santander). Originally they sent me a letter back saying that I did not have a policy with them, although I put my policy number on my claim, they quoted a different one when they replied. I called them and told them they were wrong, they apologised and said that they would look into it again but the outcome would be the same....... about a week later I got a letter to say that they would refund me £9600! I accepted this as I was suprised to get it. About a week later the money was paid into my bank account. I had been paying for 12 years and this was around £6k pay back and the rest on interest. Thanks to this website!! :j


    Well done to you Congratulations!:beer:
    The one and only "Dizzy Di" :D
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Niggly wrote: »
    Shall I quote from the FOS handbook on redress for you and then you can point this numpty in the right direction.:rotfl:

    As described in DISP App 2.5.4G, the refund is the return of all payments made on the payment protection contract to date (plus any historic interest) and 8% simple interest on each monthly payment, from the time each payment was made to the time the refund is paid.

    Regards N
    Numpty indeed :mad::mad::mad:
    And i thought you were my mate :p:p:p:p:p:p:p
    That has cleared it up though :D:D:D:D

    Dont know if you will be getting an xmas card though :(:(:(:(

    Think your school is revoking the summer leave and you have to go in :p:p:p:p:p:p:p
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    :mad::mad: Come on guys defend me :mad::mad::mad:
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