PPI Reclaiming successes and failures

Debbie2K7

Today i received a cheque from HFC for £857, it was for PPI which i was mistakenly sold a couple of years ago. HFC were reluctant to part with their money & after several emails to the FOS & a few weeks later than promised it finally arrived today!
Thanks Martin your a star x:money: :beer:

deborah46

Monkey2401 wrote: »

Just a quick note to let you know I won my claim against Halifax for a Personal Loan and Credit Card PPL.
I have just had £4,000 credited to my account yesterday for the PPL on the loan and today I had a letter stating that they are going to put me back in the position I would have been if I had not had the PPL on the credit card and will contact me soon to advise me of the amount. The amount should be with my calculations somewhere between £5-6k. What a right result.
This only took me one letter for the loan and then a phone to call to halifax about the credit card. I didnt even have to write a letter for the credit card. I seem to have got off quite lightly compared to some in the time taken for replies but however long it takes keep going and Martin, keep up the good work, as if it was not for this site I would have never tried to reclaim.

Thanks. DM

Now im off to the pub for a well earned drink!

well done Monkey
How long did you wait from the first phone call to Halifax, I have done this but i also sent a letter claiming back 3 ppi on previous loans.

Cheers:T

Bisoy

marshallka wrote: »

They are staing that the rebate of insurance was 3340.18 and I could not tell what the rebate was and thought it was the figure of 2656.86 so I will have another go with this new figure that they state they rebated... . Although have to check the settlement statements again. Bear with me on this one Bisoy..

Right they are saying that the total PPI was only 4187.29 and that you made payments of 847.11 and then had a rebate of 3340.18..

All completely different to the statement you put on here.

Was your PPI this amount of £4187.29 or did this have interest on it. I assumed this was the amount before interest...I calculated the repayments were 6 times the PPI of 84.58.(PPI total with interest was 5582)

All these figures are so different.

If you look at your statement I did not know what the amount received as rebate of insurance was exactly but now they are saving that you received the 2998.52 and also the 341.66 as well totalling 3340.18 so that is correct.

I know now what they have done... They have not given you the interest on top of the £4187.29 in their calculation here..They have stated that they would refund to you

"refund the PPI premiums that you have paid plus the interest paid on the premiums and 8% statutory interest." No mention of the interest that you would have paid on the premiums here!!! This would be buried in your settlement figure somewhere perhaps.

Usually it states interest due on the PPI too.

I don't think your PPI in total was the 4187.29 as this amount being a single premium would have interest on it too which they forget to tell you of. They have to now state this seperate on loans.


If you included the interest on the PPI then I get

total PPI 5582.00 - repayments against PPI (which are different to theirs too ) 507.48 for 6 repayments - the rebate 3340.18 = 1734.34

1734.34 + repayments made 507.48 = 2241.82 (this is the amount I get now I have actually found out the rebate amount was both the figures...

You need to ask them about the PPI total including interest here I think. Ask them if the amount of £4187.29 was the actual total including interest...see what they say here. Let me know....

And also ask them about the repayments of PPI made... How they arrived at that figure when you made 6 repayments.

Sorry if I have made any mistakes but I still think if that figure of PPI was without interest they owe you more...although their offer of redress did not include it from what i can tell.

Hi marshallka,

I was on the phone a few minutes ago talking to a halifax customer advisor and asked her about the total PPI on our loan and said that £4187.29 is without interest and then asked how much is the total PPI with interest she said she can't really tell. I then asked about how the arrived the figure about the repayments she tried to explain to me which in layman's term I won't understand. She said that there's no point in sending another calculation as it was done by spreadsheet and not manually and therefore even if I send some figures again it will come up as the same settlement figures all over again. Do you think it is still worth pursuing our claim's? What else can I do?
many thanks.

marshallka

Bisoy wrote: »

Hi marshallka,

I was on the phone a few minutes ago talking to a halifax customer advisor and asked her about the total PPI on our loan and said that £4187.29 is without interest and then asked how much is the total PPI with interest she said she can't really tell. I then asked about how the arrived the figure about the repayments she tried to explain to me which in layman's term I won't understand. She said that there's no point in sending another calculation as it was done by spreadsheet and not manually and therefore even if I send some figures again it will come up as the same settlement figures all over again. Do you think it is still worth pursuing our claim's? What else can I do?
many thanks.

I would still make a letter with the figures on just in case. You can also ask them how they came to calculate their figure without the interest and what happened to the interest at the end when you settled. You have nothing to lose and if there is any more owing (not knowing for certain but I feel there was more!!) then more to gain..

Let me know how you get on..

HBOS_LoanBorrower

Hi di3004.

Could you please tell me if I can make reclaim on My loan from Halifax which I got since March 2007?

Loan amount 13.000
Insurance 2167.00

Duration 62 months

Total I must pay £18.106,30 including insurance

I am paying 301 pounds monthly.


Could anyone tell me how much I could reclaim if I can???

Any additional info about how to reclaim-a???


Sincerely,

Loan borrower.

di3004 wrote: »

Hi there.

If you want to post this over on the PPI reclaim -discussion forum which is normally next to this one where myself and others will be able to help you.

We will take it from there.;)

When was it that you had taken out the loan?
And if you believe you were mis sold then you can try to reclaim on this, but as I said above please feel free to post on the mentioned forum.
Cheers.:D

di3004

HBOS_LoanBorrower wrote: »

Hi di3004.

Could you please tell me if I can make reclaim on My loan from Halifax which I got since March 2007?

Loan amount 13.000
Insurance 2167.00

Duration 62 months

Total I must pay £18.106,30 including insurance

I am paying 301 pounds monthly.


Could anyone tell me how much I could reclaim if I can???

Any additional info about how to reclaim-a???


Sincerely,

Loan borrower.

Hi sweetie.;)
Yes its possible you have a claim.

Do you think you could copy and paste your post over to here hunni?
http://forums.moneysavingexpert.com/showthread.html?t=1251243&page=66

The link is the ppi reclaim discussion forum where myself and others will be able to guide you through this, and Marshallka is amazing with her calculations where I am sure she will work this out for you.

Once your over at the above link we can help you further, if you have trouble taking your post over there, please let me know hunni, cheers.;)

There are many reasons of why people were mis sold, some did not know it was added to their loans, or they were not given a choice, if you check out the red box above "reclaim £1,000's" there is ppi info on there and a template you can use to help but using your own reasons.

We will help you through this step by step.

Di.
x

debs16

Good Afternoon everyone ,

Would just like to tell everyone about my brillant news ,at the start i sent a letter to my loan company endeavour personal finance saying i wanted my payment protection insurance money back from they mis sold it to me ,they sent me a letter saying that it was nothing to do with them that i got it through a broker loans co uk so wrote them a letter and they said they didnt think it was there problem and she rang me from loans co uk and asked me loads of questions and she told me to go back to endeavour personal finace i was sick of going back and forth so i went to the finincal obusman and they registered my complaint ,i got a letter back today from loans .co uk saying they are sorry it went this far and that they owe me my money back yippppepeeeee and they will be sending a refund shortly ,i paid a single prenium of £3700 do you think i will get this all back i still have the loan i took it out with but i want them to send me a cheque and not pay off the loan as i willstill have another £25000 to pay anyway and i can do with the money now will i also get the 8 % do you think .


many thanks for your help

everyone dont give up i could of at the start when the woman at loans co uk said it wasnt there fault
keep going xxx

debs16

ps i have had teh loan for 3 years so far have another 7 years to go x

clare4747

18 Months ago we moved into our present property having just switched lenders. We had a 3 year fixed Mortgage on our last property but had to come out of the agreement early due to financial reasons. We were charged an extorsionate redemption fee of of nearly 6K. To add also to this story when we took out the mortgage via a mortgage broker we were unaware of having an option of taking out the mortgage loan insurance and were told that we had no choice. When we moved into our current property we received a letter from the insurance company via our previous mortgage broker saying that we had cancelled the policy with them when we ceased the mortgage. Therefore we owed the broker monies for their loss of commission. We had to pay over £500 plus court costs on something that we never knew we had. We also received a CCJ over this matter as we refused initially to pay!

Could anyone please advise us if we could claim any of the monies mentioned and if so how to go about doing so?!

Thank you Clare :0)

di3004

clare4747 wrote: »

18 Months ago we moved into our present property having just switched lenders. We had a 3 year fixed Mortgage on our last property but had to come out of the agreement early due to financial reasons. We were charged an extorsionate redemption fee of of nearly 6K. To add also to this story when we took out the mortgage via a mortgage broker we were unaware of having an option of taking out the mortgage loan insurance and were told that we had no choice. When we moved into our current property we received a letter from the insurance company via our previous mortgage broker saying that we had cancelled the policy with them when we ceased the mortgage. Therefore we owed the broker monies for their loss of commission. We had to pay over £500 plus court costs on something that we never knew we had. We also received a CCJ over this matter as we refused initially to pay!

Could anyone please advise us if we could claim any of the monies mentioned and if so how to go about doing so?!

Thank you Clare :0)

Hi there.
Sorry to hear of your problems here and blimey that is extortionate...:eek: , I do not normally help within the mortgage side of things but there may be ways around this, even if you have to take this to the financial ombudsman service to investigate.

But as you know you should always try to pursue the company at first to give them a chance to put things right, if unsuccessful this complaint may be eligible to be dealt with by the ombudsman service.
You could ask the FOS to write on your behalf if you wanted to, see what they have to say.

However, have you tried posting on the mortgage thread?
There may be more information on the mortgage link where others may have been in the same situation as yourself who can help.

Hope this sorts out, and I would like to wish you the best of luck.;)

Di