PPI Reclaiming successes and failures

biondani

biondani wrote: »

How did you get them to pay out? I just got a letter after 8 weeks saying the complaint was on hold pending J/R outcome. As my complaint is with regard to them telling me I had to take the cover it shouldn't even be covered by the J/R. I have sent a letter back to them stating this and giving them 2 weeks to reconsider their putting the case on hold.

Ian

I have now had yet another reply saying they are still keeping my case on hold pending J/R even though the letter sent to them by the FSA explicitly forbids them from doing so in cases where the J/R has no affect on the refund.

Time for me to send off the paperwork to FOS I think. Case has been opened just waiting for me to submit the form.

Ian

SFordham_2

I sent two seperate letters to Alliance & Leicester at the beginning of the month, and today I got two letters from Santander, who have taken over the A&L.

One was an offer of £3289.09, and the other an offer of £2192.61! Both are the PPI, and interest!

Thanks MSE!

I used the templates from this website and am overjoyed!

di3004

biondani wrote: »

I have now had yet another reply saying they are still keeping my case on hold pending J/R even though the letter sent to them by the FSA explicitly forbids them from doing so in cases where the J/R has no affect on the refund.

Time for me to send off the paperwork to FOS I think. Case has been opened just waiting for me to submit the form.

Ian

Hi Ian

I am expecting a letter the same, but am going to hold it out a little longer, due to the FOS also having a very high volume of complaints, they can take anytime from 6 to 18 months, yet I could end up going here anyway lol.
We are hoping to hear of an update, it may not be the actual decision, but maybe over the week or so just something on the JR.
Fingers crossed.

Good luck on yours.;)

di3004

SFordham wrote: »

I sent two seperate letters to Alliance & Leicester at the beginning of the month, and today I got two letters from Santander, who have taken over the A&L.

One was an offer of £3289.09, and the other an offer of £2192.61! Both are the PPI, and interest!

Thanks MSE!

I used the templates from this website and am overjoyed!

Well done to you!:T Congratulations!:beer:

Footiemad_2

SFordham wrote: »

I sent two seperate letters to Alliance & Leicester at the beginning of the month, and today I got two letters from Santander, who have taken over the A&L.

One was an offer of £3289.09, and the other an offer of £2192.61! Both are the PPI, and interest!

Thanks MSE!

I used the templates from this website and am overjoyed!

Well done. A lovely note to end March on. Definitely a spring in your step now. Excuse the pun :rotfl::rotfl:Congratulations:T:T:T:T

Footiemad_2

Still waiting too for the outcome re my claim against Pinnacle zzzzzzzzzzzzz I might learn how to grow some potatoes in that time. Trying to be patient but my just have to give FOS a call at the beginning of next week.

megan63

amersall wrote: »

Another one bites the dust:j:j:j Well done:T

posted a couple of months ago re my claim with Black Horse the good news is that they have paid out £3986 mx

So dont give up hope started claim in Oct 10 and now settled big thanks to Martin & co. for all the assistance this site provides mx

di3004

megan63 wrote: »

posted a couple of months ago re my claim with Black Horse the good news is that they have paid out £3986 mx

So dont give up hope started claim in Oct 10 and now settled big thanks to Martin & co. for all the assistance this site provides mx

Well done and Congratulations Megan!:T:beer::j

Footiemad_2

megan63 wrote: »

posted a couple of months ago re my claim with Black Horse the good news is that they have paid out £3986 mx

So dont give up hope started claim in Oct 10 and now settled big thanks to Martin & co. for all the assistance this site provides mx

Congratulations, these success stories keep us all going and give us hope. Well done.:T:T:T:T

Funky1_2

I sent the MSE template form from the FSA around 5 weeks ago and this week we got a letter saying they agreed that it was missold and will be willing to pay out over £3K which leaves around £2k on the balance.

Do I except this first letter or hold out and send a letter saying no. The advice on the MSE says don't accept the first letter / response but nothing if they actually say they will pay out. We are also on a DMP so I don't want to rock the boat too much.

What do I do, I can't believe it only took one letter.

The letter said after considering all the information they have concluded that we were not given all the sufficient details to allow us to make an informed decision when the policy was take out. So they would make the offer os £3174.39 which is a refund of the premiums paid, interest to date, total amount of pro-rata PPI rebate.

It will bring the whole debt down to just over £2k which will go a long way on the DMP.

I just did not want to send a letter to say we would not accept it then end up with less.

What should I do?