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Travelex Supercard

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  • Moby_Tide
    Moby_Tide Posts: 129 Forumite
    Ordered a card for both me and my wife, linked it to my Tesco Credit Card fine. Try the same with my wife's "sorry this card is already linked". So despite being separate accounts, it can't cope with a joint credit card as the number isn't unique. Even locked her account for trying to add it.

    Revolut it is then
  • glentoran99
    glentoran99 Posts: 5,825 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Debt-free and Proud!
    Question: when you make a purchase abroad, how does the transaction show on your bank statement? A generic "Supercard" thing, or does it show the purchase details?

    Shows you retailer
  • chistery
    chistery Posts: 206 Forumite
    Part of the Furniture 100 Posts Name Dropper
    Question: when you make a purchase abroad, how does the transaction show on your bank statement? A generic "Supercard" thing, or does it show the purchase details?

    Both.

    E.g. a recent transaction for the Arlanda Express shows up on my statement as:

    Supercard: WWW.ARLANDA
  • buglawton
    buglawton Posts: 9,246 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Is it worth getting one of these cards for a young persons working holiday in Australia, lasting 12-18 months?
    (I am thinking currency Debit card rather than Credit card).
    There would be a lot of cash withdrawals.
    I can see one benefit, if it's linkable with an app, you can top it up online as the months pass. If the card gets lost/stolen there would be a limit on how much you can lose... I think.

    Revolut is the top candidate based on what I've read in MSE.
  • eDicky
    eDicky Posts: 6,835 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    buglawton wrote: »
    (I am thinking currency Debit card rather than Credit card).
    There would be a lot of cash withdrawals.
    The Supercard is not a prepaid card that you top up, it is used by linking normal credit or debit cards, which a long-term traveler may no longer have(?).

    It also charges 3% for ATM withdrawals. Revolut charges 2% after the first £500 equ. withdrawals per calendar month. Why would there be so many cash withdrawals instead of paying by card?
    Evolution, not revolution
  • sambartle
    sambartle Posts: 2 Newbie
    Fifth Anniversary Combo Breaker
    edited 21 July 2016 at 3:25PM
    I think supercard have just shot themselves in the foot..

    Most people using the card are travellers.. who I assume pick up decent levels of travel insurance, however supercard just emailed to say from 21st september they will be including free travel insurance.

    From a quick skim of the terms, it looks ok, but has a much lower level of cover compared to my annual policy.

    From what I understand, having multiple insurers for one event is not a good idea, as any claim will be split, which is more work, and also means you will have to declare multiple claims in future to other insurers when you come to renew.

    The problem occurs because you cant opt out! the only way not to have the cover is to cancel your supercard, which is unfortunate, as once this comes into effect I think I will have to do just that. (although as it happens my annual policy is with AXA who seem to be supercards insurer too - so im not sure if that will have any bearing on this)

    Anyone got any thoughts on this? Is it really problematic to have multiple travel policies concurrently?


    Just to clarify things a bit hopefully:

    My existing AXA policy says:
    1. Dual insurance
    If at the time of any incident which results in a claim under this policy, there is another insurance
    covering the same loss, damage, expense or liability we will not pay more than our proportional share
    (not applicable to Section B – Personal accident).
    

    And the Supercard one says:
    SUBROGATION
    These insurance benefits are secondary to any travel insurance policy you may have. Before you claim under
    this Benefit Schedule, you must claim off of any other insurance policy, indemnity, warranty or any other
    source for any claim up to the policy limit. Once this has been reached, you may make a claim for the
    balance under this Benefit Schedule. We will not cover any costs where there is another insurance policy,
    indemnity, warranty, or health insurer or any other source covering the same loss, damage, expense or
    liability (not applicable to Section F – Travel Accident).
    

    Which appear to directly contradict each other.. which suggests to me this is problematic.
  • fordred
    fordred Posts: 12 Forumite
    Thanks for pointing out the possible trouble this may cause, Sam. I was surprised to receive the email too, and I'm still struggling to understand why they're adding this to their product. I normally have to go for specialist insurance due to a pre-existing condition, so I don't know how that will factor into all of this :(
  • cheesetoast
    cheesetoast Posts: 258 Forumite
    Fifth Anniversary 100 Posts Combo Breaker Name Dropper
    This is the very reason why I declined the free travel insurance that came with a Nationwide Flexaccount a while back - I can see it causing issues. It's a bit worrying on fronts, not only the potential clash of policies, but also that i can't see how it fits in with their business model, and might point to fees in the future.
  • glentoran99
    glentoran99 Posts: 5,825 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Debt-free and Proud!
    edited 22 July 2016 at 9:17AM
    Ive had to claim on travel insurance while insured with two different ones, one of them free, didn't cause any issues at all, and was able to claim on both, as one covered part of the problem that the other didnt
  • Roger1
    Roger1 Posts: 1,603 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    The Supercard insurance is secondary and would only come into effect once other insurances are exhausted. Unlikely to apply to most of us, I would think.
    This is the very reason why I declined the free travel insurance that came with a Nationwide Flexaccount a while back - I can see it causing issues.
    In our case, we upgraded the Nationwide FlexPlus Insurance to cover our pre-existing conditions and the enhanced premium was lower than any of the quotes we received from other insurers.

    It also has the advantage of continuing cover beyond 75 subject to (I think) £50 extra premium.
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