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EXPIRED £10 to spend at Tesco for £5 MightyDeals

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Comments

  • POPPYOSCAR
    POPPYOSCAR Posts: 14,902 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Daughter has got her bank statement today - still no refund.


    Someone has to do something about this con.
  • JAG
    JAG Posts: 1,304 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Also still waiting for refunds.
  • POLAR_BILL
    POLAR_BILL Posts: 142 Forumite
    MaggieMM wrote: »
    I tried to redeem using the voucher code. I got the "Voucher successfully redeemed" email but I did not get the voucher email. I submitted a complaint ticket 10 days ago and got no reply. I emailed customer services and got no reply.

    Today I submitted a second complaint ticket. I got 2 emails within minutes saying that one had been closed and merged into the other. The moneyexpert.zendesk.com site says the ticket was closed by Alex. The speed of the reply suggests that it was fully automated.

    So it has been another 10 days and there is still no way of getting a response from Mightydeals.

    With a claimed 100,000 sales Mightydeals have half a million pounds of customers money and there is no way of knowing how many have actually received their voucher.

    We will never know the answer to that! There must be loads of ripped off people like us. I sure hope Mighty Deals get their comeuppance soon. I will never deal with them again. After other issues in the past, all of which were sorted, this time they have gone too far.
  • Doc_N
    Doc_N Posts: 8,549 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Tried the Company Secretary (and one of the directors) Mike R o w e guys?

    mikedotrowe@moneyexpert.com

    put a normal . in place of the word dot

    MSE doesn't like

    mike.!!!!@moneyexpert.com for some reason and the word 'r o w e' without spaces just gets a series of exclamation marks!
  • miketaff1408
    miketaff1408 Posts: 351 Forumite
    Part of the Furniture Combo Breaker
    edited 29 May 2015 at 12:08AM
    Just been on their Facebook page and a disgruntled customer, Niki Green, who was also ripped off with the Tesco deal hasposted the link to BBC Watchdog.Perhaps a good dose of publicity on Rogue Traders might be what they need....

    .https://ssl.bbc.co.uk/programmes/b006mg74/contact

    Just submitted mine! :T
  • POLAR_BILL
    POLAR_BILL Posts: 142 Forumite
    Thank you miketaff. Just sent mine. Hope more people complain too.
  • bcw123
    bcw123 Posts: 980 Forumite
    just emailed watchdog
  • POPPYOSCAR
    POPPYOSCAR Posts: 14,902 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    MD rep that usually posts seems awfully quiet.
  • TrustPilot are ridiculous. I sent them all the neccesary information for proof that I purchase and they still keep saying the same thing. I will also be reporting them. Luckily, I work for a well known magazine in the UK so will be publishing an article on this as well as Trust Pilot's blunders.
  • TrustPilot are ridiculous. I sent them all the neccesary information for proof that I purchase and they still keep saying the same thing. I will also be reporting them. Luckily, I work for a well known magazine in the UK so will be publishing an article on this as well as Trust Pilot's blunders.

    Good for you

    Exactly the same here. One excuse after another why they have taken reviews down - except for the real reason!!

    Trustpilot are really showing whose side on - the hand that feeds them. However they are really silly because Mighty Deals will end up bringing their reputation down as well. I hope they think it is worth it for whatever payment they get from businesses like MD?
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