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EXPIRED £10 to spend at Tesco for £5 MightyDeals

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Comments

  • Zanderman
    Zanderman Posts: 4,898 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    No voucher, despite three tickets and several emails sent!

    And, for a different and cancelled (by them) order, no refund either!

    They really are the most incompetent outfit - and I don't believe anything they say.
  • butterflymum
    butterflymum Posts: 1,025 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    Good morning all,

    Please contact Customer Feedback on the email address below with any issues, and a member of the team will get back to you.

    [EMAIL="customerfeedback@mightydeals.co.uk"]customerfeedback@mightydeals.co.uk[/EMAIL]

    Thank you
    MD


    Even when they 'get back' to some of us, unfortunately they are not effectively
    resolving the issues.
    butterfly )i(
  • wishus
    wishus Posts: 1,277 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    So I'm not alone! I was told I'd unsubscribed, told I'd be refunded, then told I'd get my redemption link on 15th, but it never came. I tried replying to the ticket, but don't think my emails got anywhere, so I tried again through the site and once again using the email the rep gave above today.

    I don't think I would trust them to send me a refund in 7-10 days without a little pressure, so if I don't get a code today I'm going back through PayPal. :(
    Keep reading books!
    August grocery challenge budget £150, £90.14 spent in total - £59.86 remaining.
  • surfsister
    surfsister Posts: 7,527 Forumite
    I've been Money Tipped!
    Even when they 'get back' to some of us, unfortunately they are not effectively
    resolving the issues.

    sent 3 emails so far and no response at all!!!
  • neildar
    neildar Posts: 6 Forumite
    edited 20 May 2015 at 3:31PM
    I received the code on the 15th and printed out my voucher. Went to use it today and balance is zero. Unable to access my balance through the tesco gift card balance site.
    Sent email and been told they are very busy
  • haynick
    haynick Posts: 521 Forumite
    Good morning all,

    Please contact Customer Feedback on the email address below with any issues, and a member of the team will get back to you.

    customerfeedback@mightydeals.co.uk

    Thank you
    MD

    5 days and still waiting for a reply to 2 tickets.
    What a pointless and shabby company
  • POLAR_BILL
    POLAR_BILL Posts: 142 Forumite
    Just had a marketing E-mail and there is an offer for owl earrings now at £3.99 and in there words worth £0.00!! That sounds about right.
  • Donsamcla
    Donsamcla Posts: 7 Forumite
    I have checked the tickets that I had raised with mighty deals and they have all been closed without correspondence. I haven't received any email even though the apparent rep on here gave the customer service email address. It's like they are trying to wash their hands of the situation now by not replying to anyone.
  • Mailed cusomerfeedback 4 days ago - no response. Raised 4 tickets through my account (which still exists even though I supposedly closed my account).
    All of these ignored.
    Promised money would be returned to my account in 5-7 days; that was 8 days ago.
    Thieves!

    A response - at last from the very busy Liam. So I un-subscribed at the same time as buying the deal. Lies, lies, lies.
    I still have an account.
    My account says no e-mails.
    I get e-mails several times a day.
    Money was refunded on 13/05/2015 - due in 5-7 working days (so tomorrow is the last possible day).
    Credit card company say charge back can only be applied for after 30 days.

    Thieves
  • pknottm
    pknottm Posts: 236 Forumite
    Part of the Furniture
    Has anyone had a refund of their £5 yet?


    My order was cancelled even though I complied with the original T&Cs, and has also disappeared from the "MyDeals" section on the mightydeals website.


    I received the email cancelling my order on 12th May "We have refunded your card in full. Please allow 5 to 7 days for your refund to clear"
    It has now been 9 days and still no refund!
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