MSE News: EE unveils portable smartphone chargers to replace 'Orange Wednesdays'

Stu78

qaz22 wrote: »

If I read the t&c's correctly. Clause 2 - free hire for 18 months and then return it or pay for it (currently £5). Seems strange ?.

You did read correctly. This looks like a rental agreement to me. I'll be keeping well clear, especially when similar chargers are around £5-£10 with no T's&C's attached!

T's%C's here:
http://ee.co.uk/content/dam/ee-help/Help-PDFs/EE%20Power_terms%20and%20conditions_300315.pdf

amhan600

Asked for my code at 9.16 am this morning, still not got it! Wonder how long it is going to take....

IamMike

Stu78 wrote: »

You did read correctly. This looks like a rental agreement to me. I'll be keeping well clear, especially when similar chargers are around £5-£10 with no T's&C's attached!

T's%C's here:
<<url removed>>

Yes - I spotted that (in fact that's why I joined the forum, to warn people!) I also am awaiting my code... which has yet to come... Have tried twice (so will probably cost me 70p...)

I wonder how many people will get them, lose them and get 'fined' a fiver in 18 months...?

hvaghela

Got my 5 mins after my posting above - cheers

adam1314

I am a PAYG customer for a couple of years and sent lots of text after 8am. Still not receive the code yet:mad:

sparky93

krissycontagious wrote: »

Hey x did you get a text back with a code?

yea then i went to get em.

sparky93

MikeWhite wrote: »

I wonder if there is prioritising going on?
Maybe PAYG will be last. Or are all these posts from contract users?

mine is ee pm, and wifes is a o pg.

Mazza64

Has anyone with an Iphone tried it out?

Pincher

qaz22 wrote: »

If I read the t&c's correctly. Clause 2 - free hire for 18 months and then return it or pay for it (currently £5). Seems strange ?.

It's the same deal with EETV, which is a NOW!TV style box, but with 1TB hard disk.


http://ee.co.uk/ee-and-me/family-home/ee-tv


The legal bit



EE TV: Different minimum terms apply. 18-month minimum contract length. Subject to credit check.


...... The set-top box is provided to you on free hire and you’ll need to return the box at the end of the agreement, otherwise we'll charge you and lock certain services.






The worry is them losing the EETV when I eventually return it.
They really need to send a return package like Virgin do for their kit. If I just post it using Royal Mail, I fear it will just disappear without a trace. They are talking about £300! Or was it £360?




For the Power Bar, how do you return it after 18 months?
Do they register it against your EE account?
This would mean the shop needs to log on and de-register you when you return it.


They don't seem to recognise my EE landline number, because they set it up badly, so all orders fail first time, and need to be done manually. I just know that the shop will try to log into my account, and the computer will say no such account, and then the damned system will start charging me from month 19, debiting my account it doesn't recognise!

sparky93

mse - However technically this is a hire agreement and if you leave EE, you will have to give the power bar back or you'll be charged a £5 fee.