Virgin sim only 6 month cashback offer. Having problems?

mobilejunkie

Actually it's about one thousandth of the time and effort I've put on for over a year answering the questions you can't be bothered to read!

KeithP

laineygirl wrote: »

:mad: :mad: :mad: I cancelled it via virgin.
<snip>

So you didn't cancel your Direct Debit then.
Instead you agreed with Virgin that they wouldn't take any more money from your account.
It is you who should have instructed your bank to not allow Virgin to take any more money from your bank account.
Your bank appear to now be saying... 'we have an instruction from you to allow Virgin to take whatever they like from your account'.

I think you need to sort this out with Virgin.

But do please ensure that your bank are now instructed to refuse further requests for money from Virgin. (Might be a good idea to review any other redundant Direct Debits that might still be in place.)

justpaper

Searcher2 wrote: »

I am thinking about taking out the deal with CarPhoneWarehouse. If I do, I plan to write to CarPhoneWarehouse after I get my first bill (then I will know my bill date) and ask them to tell me precisely which bill they want given my individual billing date.... and do it by email so that I have a record of their response. I think CarPhoneWarehouse will be better to deal with than E2Save who seem to have "gone bad" in the last 12 months.

with CPW you dont have to send ur bills back tho ?.. so doing all of the above would be pointless,

http://shop.carphonewarehouse.com/pay-monthly/virgin/sim-card/virgin-mobile/

mobilejunkie

You're both wrong. Don't enter into ANY cashback deal unless you establish (and can prove) EXACTLY how it works BEFOREHAND.

dappodan1

I'm being shafted too, no text message nothing I have been holding for 25 mins no answer

mobilejunkie

Texts are history. Shaft back provided you've covered yourself and don't waste time and money trying to get through over the phone (you can't rely on anything they come up with even if you succeed).

MORPH3US

justpaper wrote: »

with CPW you dont have to send ur bills back tho ?.. so doing all of the above would be pointless,

Dunno where you are looking but in the T&C's of the link provided, it says you have to send in bill number 6.....?

M

teeteatee

My 6-month sim contract will be ended in this May 2008. So, I was informed by Virgin Mobile to write or call them on or after the contract end in order to swift it to Pay As You Go...Hope this will help

MORPH3US

Quick question...

How do people send their cashback claims?

Mine has to go to the PO Box in Southampton (for CPW) so should I send recorded delivery or special delivery?

Will I stil get a signature for it if its to a PO Box?

M

justpaper

MORPH3US wrote: »

Dunno where you are looking but in the T&C's of the link provided, it says you have to send in bill number 6.....?

M

they must of changed it because when i had a contract with them, i never sent any bills back and i got my cashback, for the 12mts,..

and the virgin offer has changed as its now 300mins and 300txt it was 150 mins and 150 txt before, from cpw,