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Extra selling at the till

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  • pollypenny
    pollypenny Posts: 29,433 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    geerex wrote: »
    That's one time I can see their point.

    It's not the first time I've heard them ask "is that a meal?", the reply is " no" then the customer asked for a drink and fries.

    People are idiots.



    I wouldn't call 'a drink and fries ' a meal. :cool:
    Member #14 of SKI-ers club

    Words, words, they're all we have to go by!.

    (Pity they are mangled by this autocorrect!)
  • Dinky_Girl
    Dinky_Girl Posts: 22 Forumite
    The Post Office, and Poundland are my bug bares!
  • enfield_freddy
    enfield_freddy Posts: 6,147 Forumite
    aldi sold me a carrier bag
  • dragonsoup
    dragonsoup Posts: 511 Forumite
    I can live with the attempted upselling but what really irritates me is being asked for my post code.

    Presumably most people are happy to tell them as the looks of astonishment I get when I (politely) refuse are quite comical. I've even been told I couldn't buy a £10 garden ornament without giving the shop my surname and postcode. The ornament is probably still sitting in the shop and I have never been back.
  • Chickabiddybex
    Chickabiddybex Posts: 1,346 Forumite
    Tenth Anniversary Combo Breaker Savvy Shopper!
    pollypenny wrote: »
    I wouldn't call 'a drink and fries ' a meal. :cool:

    Customer: Can I have a Big Mac please?
    Staff: Is that a meal?
    Customer: No, but can I add fries and a drink?

    McDonalds menu:
    Big Mac meal = Big Mac + Fries + Drink
    Hi. I'm a Board Guide on the Gaming, Consumer Rights, Ebay and Praise/Vent boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with abuse). Any views are mine and not the official line of MoneySavingExpert.com
  • System
    System Posts: 178,348 Community Admin
    10,000 Posts Photogenic Name Dropper
    dragonsoup wrote: »
    I can live with the attempted upselling but what really irritates me is being asked for my post code.

    Presumably most people are happy to tell them as the looks of astonishment I get when I (politely) refuse are quite comical. I've even been told I couldn't buy a £10 garden ornament without giving the shop my surname and postcode. The ornament is probably still sitting in the shop and I have never been back.

    On these occasions I have given them a made up postcode, which I discovered doesn't exist!

    In the past, Asda did ask random customers the first half of their postcode.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • System
    System Posts: 178,348 Community Admin
    10,000 Posts Photogenic Name Dropper
    Nandos ask if you want any olives or nuts when placing your order
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • aileth
    aileth Posts: 2,822 Forumite
    I worked in WHSmiths as a student, and the upselling was as forcefully crammed down our throats as it was the customer's. When a promotion started, we used to have a Manager stand behind us on the tills for a whole day, and if we forget to mention f***king chocolate oranges he would mark us down.

    They did mini competitions, like whoever sells five chocolate orange can take one home free. I would rather pay £1 for a chocolate orange than take some of the abuse I got for offering them to people. When there were no senior staff around, I didn't ask. I only told people about them when customers were actually looking interested at them at the till.

    So believe me, however annoying it is being upsold chocolate orange/mini eggs/haribos, just remember the till-biscuit serving you probably hates it just as much if not more than you do.
  • I do feel sorry for the staff and never get mad with them: I just refuse politely.

    I do actually also get annoyed though, by being asked for my postcode. I just give them the postcode of the one I used to have many moons ago. :rotfl:

    Why DO they ask for your postcode by the way?
    cooeeeeeeeee :j :wave:
  • geerex
    geerex Posts: 785 Forumite
    Customer: Can I have a Big Mac please?
    Staff: Is that a meal?
    Customer: No, but can I add fries and a drink?

    McDonalds menu:
    Big Mac meal = Big Mac + Fries + Drink

    To be honest, I was just going to leave it. It shouldn't be necessary to have to explain such a simple concept.
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