Abbey Debit Card, Where Is It?

savingmum

rick2000 wrote: »

does anyone know if the lost address issue only affects the card dept or have they cocked up mailing addresses on account details?

well seeing as mine went to an old address I wouldn't be surprised regarding anything now

sunsetbeach

Got my card Friday! Will have to wait about 2 weeks to register for online banking & about a week for telephone banking. Had no response from my letter or phone calls, should i call them again to see where it's at?

Zulu_Dawn

Just to add to the list, my wifes card expired at the end of June. Despite repeated chasing we still don't have a card, we can't access her online account etc.

We are at our wits end. What do you do when the bank continue to lie to you. It is incredible really and I'm amazed it has not reached the papers.

She has also been given abuse at the branch when she has gone in to get cash. Clearly the staff know nothing either and are having to deal with loads of disgruntled people. They are therefore irritated and take it out on the customers. We are leaving - of that there is no doubt. We just want to get any compensation that is going first and ensure that others are aware of the circumstances.

And to think they used to be a good bank.


Cheers,

ZD

PS Martin - where are you on this? It's an outrage and you have a voice and can do something about it.

Ed_Zep

Zulu_Dawn wrote: »

PS Martin - where are you on this? It's an outrage and you have a voice and can do something about it.

You have my sympathy. I've had no card for over a month.

Am disappointed that Radio 4's Money Box didn't mention it on Saturday.

molley

Zulu_Dawn wrote: »

Just to add to the list, my wifes card expired at the end of June. Despite repeated chasing we still don't have a card, we can't access her online account etc.

We are at our wits end. What do you do when the bank continue to lie to you. It is incredible really and I'm amazed it has not reached the papers.

She has also been given abuse at the branch when she has gone in to get cash. Clearly the staff know nothing either and are having to deal with loads of disgruntled people. They are therefore irritated and take it out on the customers. We are leaving - of that there is no doubt. We just want to get any compensation that is going first and ensure that others are aware of the circumstances.

And to think they used to be a good bank.


Cheers,

ZD

PS Martin - where are you on this? It's an outrage and you have a voice and can do something about it.

I agree. He is the one who can make this known in the Meeja as he has the contacts .Does anyone have an e-mail for him to get him to have a look here .
Stuart
PS .Anyone know when Working Lunch on BBC 2 is back ?

EDIT : Darn it .It restarted today .It's on daily at 12.30 hrs ...They featured this problem before the break .I reckon we should e-mail them about this story as it rumbles on and on .
The e-mail is [EMAIL="working.lunch@bbc.co.uk"]working.lunch@bbc.co.uk[/EMAIL]

molley

I just e-mailed Working Lunch and gave them the link to Page 1 of this thread and suggested that they follow it up .
So come on guys .Do your bit and e-mail them
[EMAIL="working.lunch@bbc.co.uk"]working.lunch@bbc.co.uk[/EMAIL]

Zulu_Dawn

molley wrote: »

I just e-mailed Working Lunch and gave them the link to Page 1 of this thread and suggested that they follow it up .
So come on guys .Do your bit and e-mail them
[EMAIL="working.lunch@bbc.co.uk"]working.lunch@bbc.co.uk[/EMAIL]

I have also now written to working lunch.

Thanks for the link,

ZD

nealallen

I emailed them last week and still waiting to hear.

Zulu_Dawn

nealallen wrote: »

I emailed them last week and still waiting to hear.

I've also now tried writing to the head of Media Relations at Abbey as well as the Ombudsman and the FSA.

This has really p****d me off and I'd like to get to the bottom of it all.

ZD

nealallen

We all must stick together, whether we have our cards or not. If nothing gets done and Abbey doesn't issue an apoligy, and by that I mean a letter to each and every person effected by this then Abbey will have got off scot free