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Online retailer refuses to refund damaged drinks
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shortchanged wrote: »So to clarify as obviously I was unaware of the changes, are you free to return goods for no reason even if you change your mind under the new regulations?
Yes, the new legislation is the Consumer Contracts Regulations.
https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/310044/bis-13-1368-consumer-contracts-information-cancellation-and-additional-payments-regulations-guidance.pdf
http://www.which.co.uk/consumer-rights/regulation/consumer-contracts-regulations====0
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