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Online retailer refuses to refund damaged drinks

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  • Collabora wrote: »
    I agree with a cheap camera and to help out the OP i have found this for only 24.99 and you can order online

    http://www.currys.co.uk/gbuk/cameras/digital-cameras/compact-digital-cameras/vivitar-vs128-compact-digital-camera-purple-22064444-pdt.html#cat-0

    A £10 webcam would do the job. The op obviously has a computer which would have a USB port.

    http://www.amazon.co.uk/TeckNet%C2%AE-C016-Webcam-MegaPixel-Microphone/dp/B000Q3VECE/ref=sr_1_2?ie=UTF8&qid=1420969727&sr=8-2&keywords=webcam

    I have this webcam, perfectly sharp pics.
  • Collabora
    Collabora Posts: 1,360 Forumite
    edited 11 January 2015 at 10:57AM
    photome wrote: »
    cant seem to find any sold by amazon

    Amazon still sell it

    http://www.amazon.com/100-Organic-Hawaiian-Noni-Juice/dp/B002X1SBY6/ref=cm_cr_pr_product_top/190-9080540-9067252

    100% Pure Organic Hawaiian Noni Juice - 32 Ounce Glass Bottle

    Price: $14.30 + $13.10 shipping (£18.12 x 6 =£108.72)
  • Fosterdog
    Fosterdog Posts: 4,948 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    That's Amazon U.S. OP never said anything about ordering from a different country (although also didn't state it was Amazon UK)
  • Collabora
    Collabora Posts: 1,360 Forumite
    Fosterdog wrote: »
    That's Amazon U.S. OP never said anything about ordering from a different country (although also didn't state it was Amazon UK)

    their is plenty still sold on amazon UK

    http://www.amazon.co.uk/s/ref=nb_sb_noss?url=search-alias%3Daps&field-keywords=Noni+Juice&rh=i%3Aaps%2Ck%3ANoni+Juice
  • I don't like the sound of it http://en.wikipedia.org/wiki/Noni_juice

    Myself I'd just put a multi vitamin tablet into a glass of orange juice!
  • photome
    photome Posts: 16,670 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    Collabora wrote: »

    I found all of those, my question was wether it was sold by Amazon rather than a 3rd party.
    The Op answered that question a while back
  • photome
    photome Posts: 16,670 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    bowdengr37 wrote: »
    I have just Googled 'Noni Juice 750ml' & it appears that very few companies use that size bottle (most are 32fl.oz or 946ml). Of the ones that did sell in this size bottle, the first company charged just over £13 per bottle, nowhere near the £30+ the OP claims to have paid via Amazon. This also seems to fit with most of the other suppliers (ml for ml).

    Add this to the implausible non-leakage of 4 Ltr of liquid, regardless of how thick it is.

    Take into account the random nature of Amazon's account closure, without giving a comprehensible reason.

    And consider the OP's strange & somewhat unlikely living situation (unable to post a letter, unable to take a photo, no help or contact with the outside world etc).

    I can not see how anyone can possibly doubt the veracity of this scenario !

    The OP did explain that its no longer sold by the seller they purchased from, Is there reason to doubt what they paid for it?
  • I don't like the sound of it http://en.wikipedia.org/wiki/Noni_juice

    Myself I'd just put a multi vitamin tablet into a glass of orange juice!

    Your preferences over a drink that the OP purchased has no relevance to this thread. Stop spamming threads for your own humour.
    Seeing you say you've had frequent breakages op and you spend a fair amount on various forms of drinks it would appear you could afford a very cheap camera. I might be worth getting one for future use in case you have any problems again then at least you can take photo's to prove what you're saying.
    A £10 webcam would do the job. The op obviously has a computer which would have a USB port.

    http://www.amazon.co.uk/TeckNet%C2%A...eywords=webcam

    I have this webcam, perfectly sharp pics.

    Your musings surrounding the benefits of OP purchasing a cheap camera are also off topic. If you bothered to read the initial post, Amazon did not request a photo of the parcel.

    In any case - it is surprising that there is no appreciation for the fact that Amazon considered this case closed before there was any thorough mediation with the buyer.

    In the case that Amazon are unhappy with the OP's return/problem rate then they are within the rights to bar him from future purchases; they should however seek to properly resolve any outstanding claims that the OP has. Amazon saying, ""the delivery company reported no damage to the parcel" is not enough evidence for them to just close the case.

    OP - if the bottles were genuinely damaged then take Amazon to court. If, on the other hand, you're trying a fast one on Amazon just quit while you're ahead.
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    In any case - it is surprising that there is no appreciation for the fact that Amazon considered this case closed before there was any thorough mediation with the buyer.

    In the case that Amazon are unhappy with the OP's return/problem rate then they are within the rights to bar him from future purchases; they should however seek to properly resolve any outstanding claims that the OP has. Amazon saying, ""the delivery company reported no damage to the parcel" is not enough evidence for them to just close the case.

    OP - if the bottles were genuinely damaged then take Amazon to court. If, on the other hand, you're trying a fast one on Amazon just quit while you're ahead.
    Oh, there's appreciation about this all right. Most of us "appreciate" that there's something that doesn't quite ring true.

    OP, if you ever come back I have questions. What have you done with the package and contents? Do you, or know someone that has a camera phone, like the majority of people do nowadays?
  • neilmcl wrote: »
    Oh, there's appreciation about this all right. Most of us "appreciate" that there's something that doesn't quite ring true.

    Leave the 'balance of probabilities' chat to the courts. If Amazon felt so strongly about the OP's previous purchases they should have banned him before he had the chance to make another order.

    The advice on here should be given on the presumption that what the OP is saying is true. If you don't believe the OP then don't post any help.

    Trying to dig and find holes in the OP's story is pointless as if he/she is lying, they're unlikely to admit it on the thread.
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