ASDA Coupon policy

ThumbRemote

Collabora wrote: »

But a retailer has no obligation under any law to offer or take part in ANY promos manufacturers run, no matter what is on retail packaging.

Just like price marked goods, their is no law saying thats the price a store has to charge

Once again, nobody has said that.

What I've said, more than once, is that a retailer does have an obligation to avoid making 'misleading omissions'. Knowingly not informing customers that the offer is invalid is a misleading omission.

It doesn't matter who produced the packaging - the responsibility lies with the retailer to make sure it's correct.

stevemLS

ThumbRemote wrote: »

See post 22.

And section 6 of the act: http://www.legislation.gov.uk/uksi/2008/1277/regulation/6/made


It's a misleading omission. They "omit material information". Although if you had even a cursory knowledge of the law you'd know that.

If you want to be pedantic about it I should point out that this is secondary legislation, not primary, so it is not an Act, they are Regulations.

No less binding.:beer:

JReacher1

People get rabidly excited on this site when they think a retailer is infringing customers consumer rights.

The reality is that Asda are doing nothing wrong.

They are selling a product that comes with a voucher which says it can be redeemed against a future purchase of the pizza. There is nothing in the promotion that says that this voucher can be redeemed at Asda. Therefore Asda do not have to legally accept the voucher.

If the promotion was buy a pizza and get money off your next purchase of this pizza at Asda then they would be in the wrong.

In addition the voucher has the normal terms and conditions that say it can be withdrawn at any time. Annoying but it provides the legal protection necessary.

ThumbRemote

JReacher1 wrote: »

People get rabidly excited on this site when they think a retailer is infringing customers consumer rights.

The reality is that Asda are doing nothing wrong.

They are selling a product that comes with a voucher which says it can be redeemed against a future purchase of the pizza. There is nothing in the promotion that says that this voucher can be redeemed at Asda. Therefore Asda do not have to legally accept the voucher.

If the promotion was buy a pizza and get money off your next purchase of this pizza at Asda then they would be in the wrong.

In addition the voucher has the normal terms and conditions that say it can be withdrawn at any time. Annoying but it provides the legal protection necessary.

Asda know the manufacturer is no longer honouring the vouchers. It therefore can't be redeemed at Asda, and it's unlikely it can be redeemed anywhere else.

Wouldn't you say that was information which should be given to the consumer before they purchase, as it could affect their purchasing decision?

JReacher1

ThumbRemote wrote: »

Asda know the manufacturer is no longer honouring the vouchers. It therefore can't be redeemed at Asda, and it's unlikely it can be redeemed anywhere else.

Wouldn't you say that was information which should be given to the consumer before they purchase, as it could affect their purchasing decision?

No they do not have to provide any information to the customer unless they are told that the promotion is no longer valid at any store. Asda may not accept them anymore but unless they are told that no other retailer is accepting them either then they don't have to take any steps to inform the customer.

I bought a lion bar once which had a promotion to go and see some lions. Are you suggesting Tesco should have made it clear when I bought it that I couldn't see these lions in Tesco?

ThumbRemote

JReacher1 wrote: »

I bought a lion bar once which had a promotion to go and see some lions. Are you suggesting Tesco should have made it clear when I bought it that I couldn't see these lions in Tesco?

Hardly the same is it, since Tesco don't routinely sell lions?

Money-Saving-King

:A

ThumbRemote wrote: »

See post 22.

And section 6 of the act: http://www.legislation.gov.uk/uksi/2008/1277/regulation/6/made


It's a misleading omission. They "omit material information". Although if you had even a cursory knowledge of the law you'd know that.

I don't believe this applies as the offer is not advertised on the front of the product. You'd have no knowledge of any offer unless you read the inside of a box which hardly anyone does.

JReacher1

keyser666 wrote: »

Why wouldnt it if you are purchasing it? I often go round when needing to add mid week things to my weekly online shop and open a pack of crisps or whatever if I am hungry,

I always think people who open food in supermarkets to eat are extremely rude.

Frankly I don't think anyone should eat when they are in a store. It's a shop not a restaurant.

It's annoying when you pick up a product and discover that a previous shopper had been eating and had then used their greasy hands to previously touch the can/jar/packet/bottle/box.

JReacher1

ThumbRemote wrote: »

Hardly the same is it, since Tesco don't routinely sell lions?

Do they make it clear that they don't sell lions? I've never seen a sign that says "we don't sell lions". You are just relying on previous visits where you've not seen a lion. For a first time customer without this knowledge this could have been confusing.

George_Michael

keyser666 wrote: »

And with regards to the froxen pizzas, they are opening the boxes for the code not to eat the !!!!ing thing

Opening the boxes that are not their property to get a code that they have no legal right to at that time.
Until the pizza has been paid for it is the property of the supermarket.