ASDA Coupon policy

ThumbRemote

Collabora wrote: »

But their is NO law that says any store should accept any coupons, codes etc. are added by manufacturer, they cant made stores accept their coupons. I can goto my wholesalers and find products with codes for various things, but nothing saying i have to accept any coupons relating to these codes etc.

Nobody is suggesting that there is such a law.

The relevant law is the Consumer Protection from Unfair Trading Act 2008. This states (among much else) that retailers must not take 'misleading actions' or make 'misleading omissions'.

Selling a pizza that states it comes with a voucher, when you know that the voucher is not honoured by the manufacturer and is essentially useless, is a misleading action. Or alternatively not telling people that the voucher will not be honoured is a misleading omission.

It doesn't matter that the information is on the box from the manufacturer. The onus lies on the retailer to provide the correct information.

Money-Saving-King

ThumbRemote wrote: »

Asda are still selling the pizza with the worthless voucher advertised on them, and in doing so are breaching the Consumer Protection from Unfair Trading Regulations.

What about someone who just wants a pizza and doesn't care about the voucher?

The other thing is this isn't Asda's problem, it's the pizza company who is now not allowing the offer. As far as I'm aware the voucher promotion is inside the box not on the outside so it's not being sold with incorrect information. This is purely the manufacturer's problem not Asda's.

Collabora

another thing. Asda are selling Kelloggs cereals which state across the front of the boxes' FREE spoon', but when you look at the offer you need to purchase 3 packets and send off the codes inside each packet. This is a manufacturer promotion and nothing to do with Asda, Asda just sell the product, so if the promo runs out of Kelloggs refuse the codes then how is this Asda's fault. Maybe we should start a campaign to stop supermarkets selling food products

ThumbRemote

Money-Saving-King wrote: »

What about someone who just wants a pizza and doesn't care about the voucher?

What about them? They can buy a pizza if they want. That doesn't mean Asda aren't breaking the law by selling the pizzas with the incorrect information.

Money-Saving-King wrote: »

The other thing is this isn't Asda's problem, it's the pizza company who is now not allowing the offer. As far as I'm aware the voucher promotion is inside the box not on the outside so it's not being sold with incorrect information. This is purely the manufacturer's problem not Asda's.

It is entirely Asda's problem. The pizzas are in promotional packaging. They are aware that there is a problem with these vouchers, to the extent that they have stopped accepting them. Yet they are still selling the pizzas in the promotional packs.

Collabora wrote: »

another thing. Asda are selling Kelloggs cereals which state across the front of the boxes' FREE spoon', but when you look at the offer you need to purchase 3 packets and send off the codes inside each packet. This is a manufacturer promotion and nothing to do with Asda, Asda just sell the product, so if the promo runs out of Kelloggs refuse the codes then how is this Asda's fault. Maybe we should start a campaign to stop supermarkets selling food products

The difference being that boxes of cereal contain the terms of the offer printed on the box. You can read it before purchasing. Therefore there is no 'misleading omission' because all the information is there.



I've explained what law applies and why. You both seem to ignore that. Maybe you'd like to try applying the law rather than just making things up.

Here you go: http://www.legislation.gov.uk/uksi/2008/1277/contents/made

wealdroam

Collabora wrote: »

Asda just sell the product, so if the promo runs out of Kelloggs refuse the codes then how is this Asda's fault.

As you know, the seller is responsible to the consumer for the goods he sells.

For example, if Asda sell a box of Kelloggs Cornflakes and glass is found to be inside, then I am sure you will agree that Asda are responsible for selling goods not of the standards expected.

Similarly, Asda are responsible for any information on the product, whether that was put there by the manufacturer or some other third party.

Collabora

wealdroam wrote: »

As you know, the seller is responsible to the consumer for the goods he sells.

For example, if Asda sell a box of Kelloggs Cornflakes and glass is found to be inside, then I am sure you will agree that Asda are responsible for selling goods not of the standards expected.

Similarly, Asda are responsible for any information on the product, whether that was put there by the manufacturer or some other third party.

In that case yes you would go to Asda and most likely get a refund and their £2 they give and another packet, but i asda wont do anything else.
If you went to EHO they would contact the store and then it would move onto the production line at kelloggs

Money-Saving-King

ThumbRemote wrote: »

I've explained what law applies and why. You both seem to ignore that. Maybe you'd like to try applying the law rather than just making things up.

Here you go: http://www.legislation.gov.uk/uksi/2008/1277/contents/made

You've posted a link and nothing more. The promotion isn't on the outside so the trader is not advertising it in anyway. If you think it comes under the law in the link you posted then quote the exact part (and state exactly why) rather than saying you just think it comes under that.

ThumbRemote

Money-Saving-King wrote: »

You've posted a link and nothing more. The promotion isn't on the outside so the trader is not advertising it in anyway. If you think it comes under the law in the link you posted then quote the exact part (and state exactly why) rather than saying you just think it comes under that.

See post 22.

And section 6 of the act: http://www.legislation.gov.uk/uksi/2008/1277/regulation/6/made


It's a misleading omission. They "omit material information". Although if you had even a cursory knowledge of the law you'd know that.

keyser666

philatio wrote: »

1. You shouldn't. Until you've been through the tills, they aren't your crisps. You shouldn't be eating them.

2. Even if you did... doesn't really work when talking frozen pizzas. Or do you suck them like a big ice pop ??

Who says I shouldnt?

And with regards to the froxen pizzas, they are opening the boxes for the code not to eat the !!!!ing thing

Collabora

ThumbRemote wrote: »

See post 22.

And section 6 of the act: http://www.legislation.gov.uk/uksi/2008/1277/regulation/6/made


It's a misleading omission. They "omit material information". Although if you had even a cursory knowledge of the law you'd know that.

But a retailer has no obligation under any law to offer or take part in ANY promos manufacturers run, no matter what is on retail packaging.

Just like price marked goods, their is no law saying thats the price a store has to charge