People being willfully slow at posting?

motorguy

usefulmale wrote: »

Your seller may not even be at home to see your messages. Did they answer the phone? They may have left your package with a friend or relative for the courier to collect if they have gone away. Of course the seller should have mentioned all this from the outset.

If you'd read my first post, i spoke to her last wednesday by her home phone. She said her "internet had been down" which is why she hadnt replied.

usefulmale wrote: »

If you needed it straightaway, why didn't you offer to collect it yourself?

Because she lives 300 miles from me and across a sea.

usefulmale wrote: »

You said yourself, it was a real bargain but now you appear to be hassling the seller before the estimated delivery time has passed and over the bank holiday period too. If it was me, I would consider refunding you and putting you on BBL.

I didnt hassle the seller for delivery, i asked her about dispatch of the item. I would quite happily take a refund TBH, but it hasnt been offered and i cant do anything until after the estimated delivery date to get ebay involved.

I'm not sure why the fact it was a well priced item means i should have to accept poor delivery times?

usefulmale wrote: »

And I think we all know you paid £200. You have managed to include it in just about every reply.

Reiterating the fact its not a cheap item, therefore - as others have agreed - a little correspondence or even a slight sense of urgency from the seller might be in order?

usefulmale wrote: »

As I said before, your money is safe. If you really wanted the item that quick, you should get out of the house to a B&M shop, hand over the money and get the item in your hand.

I didnt say i wanted it quick. I was happy with the quoted times, which the seller seems not to really care about meeting, now that they have my money.

And whats B&M got to do with it - other than you're trying to make some snide point?

motorguy

theonlywayisup wrote: »

Or bought one with an estimated delivery shorter than 5-7th January.....which is next week.....not even overdue yet. Some buyers are wilfully impatient.

I've been over this several times now - its not going to get here in that time. The seller is neither advising of when they are going to dispatch it OR as to when it might get to me - THAT is my issue.

motorguy

Collabora wrote: »

have you asked her if the delay is her or TNT.

Once you setup a collection from a courier then you as a seller are really tied until its collected, but should keep your buyers informed of any delays

Yes, thats where i am on this - it would be nice to be kept informed of any delays. The seller seems not to particularly care.

motorguy

bxboards wrote: »

Well, I'd be happy to get the service I paid for, which according to your post is...

..so as no delivery time is missed, then you are skating on very thin ice complaining about this..it's the only the 3rd today.

Thats my point - again - the item was due to be dispatched in 2 working days in order to be here by early next week. That hasnt happened, and the seller hasnt bothered even telling me when dispatch might happen. THATS my frustration.

I'm not "complaining" to the seller. I've merely asked for info on dispatched.

bxboards wrote: »

Given you are pestering the seller, and starting this thread, I think this says a lot more about you than it does the seller. A little bit of patience goes a long way. Don't phone sellers at home over a holida period, it shows a real lack of class.

Well, you can think what you like. I started this thread because i was disappointed and concerned that the seller had had payment for a week but hadnt even yet dispatched, and hadnt communicated to me when dispatch might happen.

I think not dispatching when you said you would and not bothering to keep the buyer looped in on progress shows a real lack of respect.

I know i wouldnt do it. Maybe you see it as ok?

theonlywayisup

motorguy wrote: »

I've been over this several times now - its not going to get here in that time. The seller is neither advising of when they are going to dispatch it OR as to when it might get to me - THAT is my issue.

Do you have a crystal ball then?

You don't KNOW. Yes it's likely it will be late. But it isn't late yet.

In truth it's probably the seller deciding you are hard work.

I know I would not be sending it to you now.....:p

The seller will only get one defect....it's one time the defect system is great.

mgdavid

motorguy wrote: »

I've been over this several times now - its not going to get here in that time. The seller is neither advising of when they are going to dispatch it OR as to when it might get to me - THAT is my issue.

given your ability to see into the future could you do the decent thing and publish tonight's rollover winning numbers? Pretty please?

ETA - the seller HAS advised when it might get to you, in the listing. Come back on the 8th.

sequence

Complete madness from the op. If you need quick dispatch and great customer service, right before new year, don't buy from a private seller on ebay....

motorguy

theonlywayisup wrote: »

Goodness, you really don't get it do you?

Today is Saturday 3rd January. Your item is not due until (at the earliest) 5th January.

The delivery estimate is just that, an estimate. You are still well inside it.

Trust me on this - it CANT get here by the wednesday. TNT will not be that quick. As has been said i'm probably looking at a week, after dispatch.

And again, the seller hasnt even updated me as to when it will be dispatched.

theonlywayisup wrote: »

No reason to get jumpy about your £200. It is well protected by eBay, who also won't let you open a case just yet, as you are too impatient.

Yup, and then they'll contact the seller, and then there'll be some sort of waiting period, and then i'll get my money back. Probably 3 weeks after i paid for the item, and then i've to go and rebuy it, and wait another week. So thats 4 weeks.

theonlywayisup wrote: »

If you needed this item now, you should have bought from another seller or elsewhere. It's quite simple.

Uh huh. And as i said, the original timeframe was fine. And TBH even a revised timeframe would be fine its the lack of any sense of urgency - or contact - by the seller that i find frustrating.

theonlywayisup wrote: »

If you don't know how eBay and delivery estimates work, there are plenty of helpful posters who will hold your hand, as clearly you aren't very experienced in buying.

I just want the item dispatched. Its been a week. I'm not being told even WHEN its going to be dispatched.

I've been on ebay 10 years, have 870+ positive 100% feedback and have bought or sold maybe 1500 items in that time.

theonlywayisup wrote: »

Come back when it's overdue and we will talk you through that one too.

Thanks - i look forward to your empathy then too. :rolleyes:

Pierre_De_Grenoble

theonlywayisup wrote: »

Goodness, you really don't get it do you?

Seller quotes a 2 day despatch, item is not despatched.


Seller does not communicate enough with buyer.


That's 2 possible defects


Doesn't matter if the buyer is impatient, or what time of the year it is, or even if the seller is sat in a cave in Outer Mongolia on a mystical retreat. If you chose to sell on ebay, you don't give yourself defects...

motorguy

mgdavid wrote: »

but you knew the delivery estimate when you bought it. Impatience isn't going to get you anywhere, as I hope you've now realised. If you need something urgently you're best to buy from a shop, a real one. If you buy online over the longest holiday period of the year and expect immediate delivery I think you are being unreasonable.

I said i really really wanted the item, not that i really really wanted it quickly. Big difference.

Its not impatience its frustration in not being told by the seller when it might be dispatched. Its like "oh well". Not good enough TBH.