Free pitcher (worth £9.99!!!) (merged)

Oasis1

[FONT=&quot]"Dear Dan

We understand that you have been unhappy that due to the excess demand for pitchers, we were unable to send you one. The application form did state that pitchers were available while stocks last and it’s only due to the extreme level of demand that stocks ran out and have now been exhausted. [/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Be assured that the offer was made in good faith and to endeavour to illustrate this, please email back your full name and address to [EMAIL="grandmarnier@rpmltd.com"]grandmarnier@rpmltd.com[/EMAIL]. Once we have received this, we will send you a pitcher within 10 working days from the small number of pitchers we have retained at our main offices (Please note we have to check the applicant list to ensure you were an original applicant). [/FONT]
[FONT=&quot]We trust that this action will address your complaint[/FONT]
[FONT=&quot]

Yours sincerely,[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]
Jemma Daltrey
RPM
[EMAIL="grandmarnier@rpmltd.com"]grandmarnier@rpmltd.com[/EMAIL] "
[/FONT]

mistresslisa

We understand that you have been unhappy that due to the excess demand for pitchers, we were unable to fulfill your application. The submission form did state that pitchers were available while stocks last and it’s only due to the extreme level of demand that stocks ran out and have now been exhausted.
Be assured that the offer was made in good faith and to endeavor to illustrate this, please email back your full name and address to [EMAIL="grandmarnier@rpmltd.com"]grandmarnier@rpmltd.com[/EMAIL]. Once we have received this, we will send you a pitcher within 10 working days from the small number of pitchers we have retained at our main offices (Please note we have to check the applicant list to ensure you were an original applicant).We trust that this action will address your complaint


seems they do have some :rolleyes: i got this reply from jemma btw

mistresslisa

ooooh snap dan lol:p

littlemisssparkle

I just had the same email after emailing a complaint instructing them to fulfil their promises! That must be a huge small supply they have left!!



We understand that you have been unhappy that due to the excess demand
for pitchers, we were unable to fulfill your application. The submission
form did state that pitchers were available while stocks last and it's
only due to the extreme level of demand that stocks ran out and have now
been exhausted.

Be assured that the offer was made in good faith and to endeavor to
illustrate this, please email back your full name and address to
[EMAIL="grandmarnier@rpmltd.com"]grandmarnier@rpmltd.com[/EMAIL]. Once we have received this, we will send you a
pitcher within 10 working days from the small number of pitchers we have
retained at our main offices (Please note we have to check the applicant
list to ensure you were an original applicant).

We trust that this action will address your complaint

twotimes

snap again!!!

if they had so many spares in the office why didn;t they just give them out anyway??

mistresslisa

twotimes wrote: »

snap again!!!

if they had so many spares in the office why didn;t they just give them out anyway??

I think their abit of a joke myself :rolleyes:

Miss_Money

i too have just had the same email from jemma, after i emailed them mentioning trading standards.... a very large (small) supply of spares they have isnt it?!

Angelraesunshine

Noswor wrote: »

[FONT=&quot]"Dear Dan

We understand that you have been unhappy that due to the excess demand for pitchers, we were unable to send you one. The application form did state that pitchers were available while stocks last and it’s only due to the extreme level of demand that stocks ran out and have now been exhausted. [/FONT]

[FONT=&quot]Be assured that the offer was made in good faith and to endeavour to illustrate this, please email back your full name and address to [EMAIL="grandmarnier@rpmltd.com"]grandmarnier@rpmltd.com[/EMAIL]. Once we have received this, we will send you a pitcher within 10 working days from the small number of pitchers we have retained at our main offices (Please note we have to check the applicant list to ensure you were an original applicant). [/FONT]
[FONT=&quot]We trust that this action will address your complaint[/FONT]
[FONT=&quot]

Yours sincerely,[/FONT]

[FONT=&quot]
Jemma Daltrey
RPM
[EMAIL="grandmarnier@rpmltd.com"]grandmarnier@rpmltd.com[/EMAIL]"
[/FONT]

Just got the same email not dear Dan though lol so my email of complaint worked.

Angelraesunshine

oooo i wonder if they are all the broken ones that we will be getting lol

lilmoi1985lm

lovely email from these folks saying i wont be getting nowt!