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Tesco's New Coupon Policy- Don't pay a penny!

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  • surfsister
    surfsister Posts: 7,527 Forumite
    I've been Money Tipped!
    While slaving away on tesco checkouts this morning we were given information on the change in policy regarding coupons. The old system was:-
    * coupons cannot equal more than 20% of total shopping balance
    * a customer cannot use more than 3 coupons at a time

    The changes now mean that you can pay for your entire bill using coupons!
    However, here are the conditions:-
    * You must use all different coupons, cannot have replicas of the same product
    * You cannot use coupons from other stores e.g. " somerfield award you 20p of pepsi"
    * You can use money-off coupons from different store e.g. " somerfield award you £5 off a £50 shop"
    * If you intend to buy a product e.g beans you can use two coupons for money off beans even if you've only bought one tin. This is the only way to use replica coupons.
    So if you have a bill of £6.50 and have one coupon or a combination of lots of coupons that add up to this amount ( as long as the coupons are for different items) you can pay for your total shop in coupons!
    p.s. don't forget your clubcard points too!

    Poor student do you happen to know what it means if at the top of a till receipt it says RECALLED TRANSACTION?
    I shopped at tecso as usual and when I loked at the receipt i noticed in large letters at the top recalled transaction and lots of stars. Should I be worried?


    thanks for the info
  • Hardhands
    Hardhands Posts: 15 Forumite
    Tesco SA today said they are only allowed to accept ONE coupon :confused:
  • margg81
    margg81 Posts: 32 Forumite
    surfsister wrote: »

    Poor student do you happen to know what it means if at the top of a till receipt it says RECALLED TRANSACTION?
    I shopped at tecso as usual and when I loked at the receipt i noticed in large letters at the top recalled transaction and lots of stars. Should I be worried?


    thanks for the info

    It just means that the transaction would have been stored due to not being able to pay at that moment, usual case is forgotton purse or card would not go through. Then when they come back the till will produce a new receipt with recalled transaction on the receipt, thats all.
  • margg81
    margg81 Posts: 32 Forumite
    Hardhands wrote: »
    Tesco SA today said they are only allowed to accept ONE coupon :confused:
    As poor poor student has stated the new policy is nationwide and this should not have happened, maybe next time call a supervisor. We have been told the only coupons not allowed are internet, duplicate vouchers unless you are buying the products and the mail £4 book tokens and store specific apart from the £5 of £50 for example, all other manufacturer vouchers in date will be accepted as long as it is stocked. As long as each voucher is different and not duplicated you should be alright.
    Hope this helps
  • zoescrims
    zoescrims Posts: 2,865 Forumite
    Part of the Furniture 1,000 Posts
    Thanks poor poor student:I've been put off tesco and their coupon policy for a while and been shopping in asda but i might give it a go,hope i bump into you cos im in the midlands too! (any clues where?)thanksZoe
    2020 Jan: storage box,£150 pots & pans, £50 restaurant voucher,dining experience,19 tubes of Pringles Feb: £50 food giftcard,
  • FloFlo
    FloFlo Posts: 32,720 Forumite
    Deedee73 wrote: »
    well I tried today, thought it best I just go for a small shop = £20 handed over £20 ish of coups, TA said I can only take 10%, I said my sister works there and they had been told that you could basically use coupons for all of your shop, TA said that the memo that came from host said that this policy would be at the stores discretion! Ah well!

    You've hit the nail on the head, even when new policies are introduced certain stores still don't follow them and unless you are prepared to kick up stink with head office everytime its not going to change.
  • surfsister
    surfsister Posts: 7,527 Forumite
    I've been Money Tipped!
    margg81 wrote: »
    It just means that the transaction would have been stored due to not being able to pay at that moment, usual case is forgotton purse or card would not go through. Then when they come back the till will produce a new receipt with recalled transaction on the receipt, thats all.

    thanks margg81 I paid in cash so maybe it was a till blip thought they were checking up on me or something!
  • I am on a very tight budget so using coupons allows me to make meets end and , occasionally, have a little treat. Anyway, last Friday I asked in CS about the coupon policy. Nice and very polite lady confirmed they DO accept coupons even if you do not buy the item. Hooray!! :D A cheerful male SA accepted two MOC's plus internet coupon. When I asked if he accepted them she said "as long as the till scans...". I was delighted.

    Next day, he was not there to be seen so I went to another SA. He was not sure about it. I explained that I doubled checked with CS. Called supervisor and I was sent to CS. Girl asked lady about it, coupons went through. Yesterday I was not lucky. Female SA did not want to scan them unless I bought the product. My explanations were useless and I did not want to fight so I am afraid that each SA will have a different interpretation of this new policy. I just hope I find my nice male SA again. I hope he didn ot get intro trouble because of me... do you think I was just a dream? :rotfl:
  • Hardhands
    Hardhands Posts: 15 Forumite
    While slaving away on tesco checkouts this morning we were given information on the change in policy regarding coupons. The old system was:-
    * coupons cannot equal more than 20% of total shopping balance
    * a customer cannot use more than 3 coupons at a time

    The changes now mean that you can pay for your entire bill using coupons!
    However, here are the conditions:-
    * You must use all different coupons, cannot have replicas of the same product
    * You cannot use coupons from other stores e.g. " somerfield award you 20p of pepsi"
    * You can use money-off coupons from different store e.g. " somerfield award you £5 off a £50 shop"
    * If you intend to buy a product e.g beans you can use two coupons for money off beans even if you've only bought one tin. This is the only way to use replica coupons.
    So if you have a bill of £6.50 and have one coupon or a combination of lots of coupons that add up to this amount ( as long as the coupons are for different items) you can pay for your total shop in coupons!
    p.s. don't forget your clubcard points too!

    Can I just ask if this is for branded coupons only i.e 20p of heinz beans and the coupon is from Heinz?

    I presume it won`t work for Tesco gives you 20p of heinz beans, unless you actually buy the product.

    Hope that made sense
    :confused:
  • ampersand
    ampersand Posts: 9,672 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I have ignored till spits where product either:
    a)exceeds price of normally bought alternative
    b)points offered don't sufficiently offset outlay.

    I'm being dim, but does policy mean I can offer ALL such spits and try to have them honoured?
    Have one now for 75points if I spend £3 on junk snacks/crisps etc. which I don't buy - might it go through?
    CAP[UK]for FREE EXPERT DEBT &BUDGET HELP:
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    'People don't want much. They want: "Someone to love, somewhere to live, somewhere to work and something to hope for."
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