Holiday Nightmares!

alextexmex

Truly thank you for your advice all, Its been truly appreciated. I have decided to action the cancellation as of today, documents have been faxed off and cancellation has been placed with the travel agent.

I've attempted to talk to him and ask to meet with him, but when I called him, she answered, I've tried 3 times and each time she's refused to put him on the phone.

Shall I attempt to contact him again over the next few days or shall I put it in writing and send it recorded delivery?

marisco_2

You have done your upmost to contact your friends and talk them through what will happen next in a civil manner. No doubt your time could be better spent than being messed around like this, and basically being treated with contempt. Put it all in writing to them and let the insurance company reimburse you all in due course.

Janepig

If they've got any brains in their heads then they won't question your ability to claim the cost of the holiday back off the insurance for reasons of ill health because insurance companies can be quite strict on this without good evidence from your doctor. My brother had to cancel a holiday because my mother was dying in hospital and the docs said if he went she wouldn't be alive by the time he got back. None of us realised that her cancer was terminal, she'd done a very good job of keeping us in the dark. However, the insurance company rolled out the "pre-existing condition" line and he lost out.

Sounds like you've had a lucky escape to be honest. Going on holiday with "friends" can so often cause problems - I've heard many a horror story. Keep contact to a minimum now and wait for the insurance to pay out. If you're going to send a letter then send one recorded delivery and an identical one first class. If they don't open the door to the postman, or aren't in, then the RD letter goes back to the depot and they may not fetch it. At least if you send a first class one too then you know that at least one of them has gone through the letterbox.

Jx

alextexmex

Well managed to get hold of them both, first thing she said was that she wanted me to arrange for the tickets to be sent to a alterative address instead of to mine and hers, as she wanted to be sure they would come.

Then he piped up saying how we had been unreasonable and not communicating, that she never sent us any abusive messages etc and she is very upset by this (I kept the damn messages, how bloody dare she!)

Before I even got a chance of cancellation they said they will talk after the weekend and stopped communicating. Cancellation is now actioned and the letter will go in the post shortly, taking the advice on here of first class and recorded.

Oh and before I forget, I sent the booking conformation to them, he thanked me, she then messaged "Really how difficult was that?! did that really break your back to press a few buttons on a computer and get me a copy?!"

GRRRRR

mountainofdebt

alextexmex wrote: »

Well managed to get hold of them both, first thing she said was that she wanted me to arrange for the tickets to be sent to a alterative address instead of to mine and hers, as she wanted to be sure they would come.

Then he piped up saying how we had been unreasonable and not communicating, that she never sent us any abusive messages etc and she is very upset by this (I kept the damn messages, how bloody dare she!)

Before I even got a chance of cancellation they said they will talk after the weekend and stopped communicating. Cancellation is now actioned and the letter will go in the post shortly, taking the advice on here of first class and recorded.

Oh and before I forget, I sent the booking conformation to them, he thanked me, she then messaged "Really how difficult was that?! did that really break your back to press a few buttons on a computer and get me a copy?!"

GRRRRR

On the basis it sounds as if the friendship is well and truly over I think I would have messaged back ' As difficult as it was to look after the first copy I sent you'

time2deal

Do not say anything to anyone about cancelling for anything other than your genuine illness. If you say you are cancelling because of personal issues you put your insurance claim at risk.

You never know what people will do out of spite, even if they financially lose out.

Stick with the polite truth.

alextexmex

mountainofdebt wrote: »

On the basis it sounds as if the friendship is well and truly over I think I would have messaged back ' As difficult as it was to look after the first copy I sent you'

My response was "I already gave you one copy and you seem to have misplaced it, why didn't you look at that or keep it somewhere safe?"

Suffice to say I didn't get a response....

alextexmex

time2deal wrote: »

Do not say anything to anyone about cancelling for anything other than your genuine illness. If you say you are cancelling because of personal issues you put your insurance claim at risk.

You never know what people will do out of spite, even if they financially lose out.

Stick with the polite truth.

I am grateful for the reminder I intend to be blunt and tell them my health makes it difficult to travel, Ill leave it at that until the insurance is settled.

FBaby

I know I keep playing Devils advocate but I personally think that your way of dealing with it is very selfish if you forget the way she had behaved. However your mate as tout day was more reasonable yet he might be losing his chance of an annual holiday that meant a lot to him and you don't seem to be that bothered. I don't think that's being a very good friend. You don't need to be blunt with him he is your friend she is not.

BrassicWoman

FBaby wrote: »

. I don't think that's being a very good friend. You don't need to be blunt with him he is your friend she is not.

I disagree. The friend is not acting like one at all, so no tip toeing around needed.

As and when his relationship breaks up, OP may wish to be there to support, but there's no point putting much effort in before that.