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Tesco consider adding the points of discarded receipt as theft

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Comments

  • lindsaygalaxy
    lindsaygalaxy Posts: 2,067 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Ok, I do think T are being a bit over the top. How many people on here would picky up a coin/ note if they found it in the street? It isn't very different - it belonged to someone else who has left it/ lost it.
    £2 Savers club £0/£150
    1p a day £/
  • photome
    photome Posts: 16,659 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    owen_money wrote: »
    The OP told us what happened, it seems a simple enough story, I don't think she would lie.

    She is a he and has said so
  • powerful_Rogue
    powerful_Rogue Posts: 8,333 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Ok, I do think T are being a bit over the top. How many people on here would picky up a coin/ note if they found it in the street? It isn't very different - it belonged to someone else who has left it/ lost it.

    Not a great comparison. A note/coin can be used by anyone. The clubcard points can only be redeemed by the original purchaser.
  • meer53
    meer53 Posts: 10,217 Forumite
    Tenth Anniversary 10,000 Posts Combo Breaker
    owen_money wrote: »
    The OP told us what happened, it seems a simple enough story, I don't think she would lie.

    The OP can tell us what he likes. The Security guard can't. There are always two sides to every story.
  • 2010
    2010 Posts: 5,461 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    meer53 wrote: »
    The OP can tell us what he likes. The Security guard can't. There are always two sides to every story.

    Can a security guard really ban you?
    I would have thought it was up to the store manager.
    Do the guards actually work for Tesco or a contracted security company?
    Is this just a wind-up thread?
  • Drachenfach
    Drachenfach Posts: 171 Forumite
    OP needs to start shopping at Sainsbury.

    I found a price match voucher for £7.37 left behind on one of the self service machines. I looked for the owner (no, honestly, I did), but they were long gone. The cashier was quite happy for me to use it on my own shopping.
  • System
    System Posts: 178,340 Community Admin
    10,000 Posts Photogenic Name Dropper
    tyw7 wrote: »
    Yes but I feel that the banning is a tad excessive. Only 2 points.


    was 2 points worth the effort in the first place ?
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Cornucopia wrote: »
    Increasingly we see this "Tesco's lore" type of thing. It's not good for our society.

    Why is Tesco enforcing their own rules not good for society?
  • 2010 wrote: »
    Tell tesco if they don`t unban you, you`ll shop at Aldi and Lidl.

    Well the op's going to have to shop somewhere else anyway, it's hardly a threat saying you'll shop at Aldi or Lidl lol!
  • Nada666
    Nada666 Posts: 5,004 Forumite
    tyw7 wrote: »
    :)Tesco Truro security guard considered that adding points from a receipt discarded in a trolley as 'theft' and banned me from store. There was no prior warning or anything. And it was for a measle 2 points. I'm considering to appeal. Think I have a case against them and how do you consider doing this?

    Edit for detailed description:

    I found a trolley in the trolley park with a receipt in it. It had 2 points on it. I went to the customer service with the discarded receipt to get the 2 points. And out swoop the security guard who claim it's' 'theft.' He took me to the back room and said that 2 points is considered the same offense as shop lifting and banned me.

    So you are a shoplifter. You protest that you only stole a penny (or is it eight pence?). If you can't stand the time don't do the crime.

    You are seriously complaining about being justly caught out? Crazy.
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