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Tesco consider adding the points of discarded receipt as theft

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  • powerful_Rogue
    powerful_Rogue Posts: 8,363 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Cornucopia wrote: »
    It doesn't require force to have been used for a person to be detained against their will.

    If the OP had simply walked away out of the store, and the Guard had let him, I think he would have said.
    I think your really clutching at straws trying to make the OP's post fit your criteria.
    My point is that if possession of the physical receipt is not an offence, then the Guard was clearly making an assumption about the OP's intentions that may not have been justified.

    The OP went to the CS to claim the 2 points. No assumption there.
    I went to the customer service with the discarded receipt to get the 2 points
  • Cornucopia
    Cornucopia Posts: 16,482 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I think your really clutching at straws trying to make the OP's post fit your criteria.
    Some of my points are specific to the OP's story, and some are more general points.
    The OP went to the CS to claim the 2 points. No assumption there.
    That may have been the OP's intention, but the Guard could not have known that at the point when the OP was apprehended... unless there is further detail of questioning that the OP has not divulged.
  • powerful_Rogue
    powerful_Rogue Posts: 8,363 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Cornucopia wrote: »
    Some of my points are specific to the OP's story, and some are more general points.


    That may have been the OP's intention, but the Guard could not have known that at the point when the OP was apprehended... unless there is further detail of questioning that the OP has not divulged.

    Im presuming from the way the OP worded the post that he handed over the receipt and asked to claim to the 2 points when the security guard intervened.
  • Cornucopia
    Cornucopia Posts: 16,482 Forumite
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    That's plausible.

    So we have a Security Guard observing the OP finding a receipt in a trolley, then following him to the CS Desk to see what the OP says...

    ...that still only gets us to an attempt to misappropriate Clubcard points.

    I'm thinking Truro must be pretty quiet if the Guard has nothing better to do.
  • pmduk
    pmduk Posts: 10,682 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I reported it on both occasions and on both occasions the security guard refused to do anything.
    A security guard has no powers unless they witness the commission of the offence, hence the proliferation of distraction activities. Remember, they have no more rights/powers than that of any other citizen. (whatever some of their number may claim)
  • wishus
    wishus Posts: 1,264 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    subboy2 wrote: »
    She sells sea shells on the sea shore.

    Every little whelks.
    Keep reading books!
    July grocery challenge START: £150.
    total SPENT £127.53, REMAINING £22.37.
  • subboy2
    subboy2 Posts: 119 Forumite
    wishus wrote: »
    Every little whelks.

    Ha Ha Ha! :rotfl:
  • mynameisdave
    mynameisdave Posts: 1,284 Forumite
    Cornucopia wrote: »
    I'm genuinely surprised how controversial my views on this topic seem to be with some posters.

    It's not rocket science... We have a perfectly serviceable legal system. If Tesco is alarmed by alleged criminal activity on its premises, then it should report it to the relevant authorities.

    Those authorities can then investigate and prosecute if that's deemed an appropriate course of action. This approach will entail recognising a number of protections and balances as well as an underlying public interest test.

    Even if that doesn't go Tesco's way, they could still undertake a private prosecution and/or civil recovery of any proceeds of the alleged offence.

    Until one of those things happens, NO crime has been proven.

    I appreciate that they haven't penalised the alleged offender particularly harshly and that the penalty itself is lawful, but let's not pretend that being punished by a store security guard is any substitute for the due process of law.

    A more appropriate penalty might have been for the OP to have been thrown out of the Clubcard scheme, if his actions can be shown to be a breach of the Ts & Cs.

    As it stands, the OP might have potential recourse in an action for defamation or false imprisonment, depending on the circumstances e.g. how publicly they were apprehended by the store guard and whether they were detained against their will.

    As for society, some of us are dealing on a daily basis with organisations like TV Licensing and the PPCs, who seem to make up their legal positions as they go along. When we give up freedoms to these organisations they are fundamentally damaged. Let's hope the process is reversible.

    I don't know why you find it so difficult to comprehend.

    People are not suggesting Tesco should have the right to determine criminal law to be administered in the courts of England and Wales. They are suggesting that Tesco have the right to set the rules of their own loyalty scheme.
  • techspec
    techspec Posts: 4,464 Forumite
    I'm sorry but its jumped up jobsworths like this that are part of Tesco's decline.

    They over-charge on products to cover points - and if anyone thinks its worth tesco losing a customer over a couple of points they are mad.
  • techspec wrote: »
    and if anyone thinks its worth tesco losing a customer over a couple of points they are mad.

    Depends if that customer actually makes them any money. If that customer spends their life rooting through bins (one binned receipt will be just the beginning) to get their shopping discounted to more or less nothing then I actually don't think Tesco are mad.
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