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Tesco consider adding the points of discarded receipt as theft

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  • techspec
    techspec Posts: 4,464 Forumite
    edited 18 August 2014 at 9:31AM
    I bet everyone one on here attacking the OP as used a coupon sent to their mum, added their mums clubcard points to their card, used a coupon not meant for that item - or already reduced in price meaning strictly speaking should not have been accepted.

    The Op picked up a discarded receipt, whoopee.

    As i have said - TESCO charge way over the odds to cover points and they hope people discard them.

    I personally couldn't be bothered - but Tesco's OTT response is typical of the arrogant, rude old trouts they employ.

    A simple 'you cannot use other peoples points' would have sufficed.

    Oh, and can i just remind MSE'ers that for years TESCO accepted coupons for wrong items - against the manufacturers instructions and FRAUD on a massive scale. The scheme only ended after the pedigree chumps episode.

    http://www.moneysavingexpert.com/news/shopping/2009/10/tesco-outlaws-wrong-item-vouchers

    The Tesco CEO should have been arrested based on the OP's experience and banned from all retailing activity.

    Tesco Share price - proof that no matter what offers you have - you can't treat shoppers like s**t:-

    https://uk.finance.yahoo.com/echarts?s=TSCO.L

    Funny enough - Tesco's decline coincides with the ending of their Coupon fraud policy. I guess without it - other stores were a much better option - with customer service included too (something alien to Tesco).
  • BillJones
    BillJones Posts: 2,187 Forumite
    owen_money wrote: »
    It never ceases to amaze me how pathetic the so called 'security guards' are in supermarkets. From my experience the generally not the sharpest tool in the box.

    They were on the ball in this case, despite your rather condescending view of them.
  • topdaddy_2
    topdaddy_2 Posts: 1,408 Forumite
    Cornucopia wrote: »
    Once again, the allegation was of "theft". That wasn't a random term plucked from the air, it has a specific meaning as a crime. If they wish to make such an allegation, they should make a complaint to the appropriate authorities. If not, and that decision not to take things further is related to the legal or practical limitations of the case, then they should not be making the allegation in the first place.

    If what Tescos or their agent really meant was breach of the Ts & Cs, then that's what they should say.

    I don't accept, and the law does not accept that Tescos can "do as they please".

    As I have previously mentioned, I am veteran of another issue with another organisation that seems to think it can do as it pleases - TV Licensing. I don't accept it from them, and I won't accept it from any other organisation.
    you should mention unrelated tv licensing more, it adds to the tin foil hat-ness of your rants.
  • techspec wrote: »
    The Tesco CEO should have been arrested based on the OP's experience and banned from all retailing activity.

    Arrested for what? The link you provided makes it very clear that nothing illegal was taking place.
    Some supermarket coupons used this way get you up to £10 a week off your shopping but there is nothing illegal about this providing you're upfront about it.

    The OP's case is totally different. They were not upfront about what they were attempting to do, they were attempting to use a voucher to which they had no legal claim to.
  • Cornucopia
    Cornucopia Posts: 16,477 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 18 August 2014 at 1:22PM
    topdaddy wrote: »
    you should mention unrelated tv licensing more, it adds to the tin foil hat-ness of your rants.

    You should mention tin-foil hats more, it adds to the non-constructiveness of your posts.

    The link (between Tescos and TVL) is organisations who appear to think (or in the case of Tescos, where other posters have said) that they can do what they like in pursuit of their aims.

    Whilst TVL is obviously off-topic, if you are going to comment, you might want to check your facts. They are not an organisation you would want to defend.
  • Cornucopia
    Cornucopia Posts: 16,477 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 18 August 2014 at 1:33PM
    Arrested for what? The link you provided makes it very clear that nothing illegal was taking place.
    The link is breach of Ts & Cs. When Tescos accosted the OP, they had magicked this into an allegation of "theft", and a poster here helpfully(?) added the translation "fraud by misrepresentation", or something similar.

    If breaching the Ts & Cs of a coupon is a criminal offence, Tescos should have been prosecuted (X million counts). If not, then they should not have treated the OP the way they did.

    Isn't hypocrisy great?

    Or perhaps it's an extension of the old adage: when you commit one "crime", everyone cares, but when you commit 2 million "crimes", nobody cares.

    * Quotes for legal niceties.
  • Cornucopia wrote: »
    As the traditional High Street gives way more and more to privately owned retail spaces

    What do you mean gives way? High streets always have had privately owned retail spaces.
    Cornucopia wrote: »
    Oh, and they still can't "deal" with people in "any way they see fit"

    They are perfectly entitled to ban people providing it's not due to discrimination.
    Cornucopia wrote: »
    We are born into a consumer society, and for most people shopping has practical and cultural significance in our lives.

    You could try and claim we're born into any sort of society if you want. The long and the short of it Tesco is not a public right of way.
  • topdaddy_2
    topdaddy_2 Posts: 1,408 Forumite
    Cornucopia wrote: »
    You should mention tin-foil hats more, it adds to the non-constructiveness of your posts.

    The link (between Tescos and TVL) is organisations who appear to think (or in the case of Tescos, where other posters have said) that they can do what they like in pursuit of their aims.

    Whilst TVL is obviously off-topic, if you are going to comment, you might want to check your facts. They are not an organisation you would want to defend.
    :rotfl:Im not defending em. Im also struggling to see what they have to do with clubcard points. Makes our posts level on non-constructiveness.
    Also well done for promptly mentioning it more.:rotfl:
  • Cornucopia
    Cornucopia Posts: 16,477 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    topdaddy wrote: »
    :rotfl:Im not defending em. Im also struggling to see what they have to do with clubcard points. Makes our posts level on non-constructiveness.
    Also well done for promptly mentioning it more.:rotfl:

    Ah yes, the ROTFL smiley - last bastion of the reasoned argument. ;)
  • topdaddy_2
    topdaddy_2 Posts: 1,408 Forumite
    Cornucopia wrote: »
    Ah yes, the ROTFL smiley - last bastion of the reasoned argument. ;)

    Theres no arguement, your ramblings amuse me - fact.:D
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