Eggxactly egg cooker market acceptance test

igdirect

In October 2013 I paid £29.99 to Eggxactly Ltd. for one of their limited edition egg cookers as I had been accepted as one of the first testers of the machine. Delivery was promised within 12 weeks. Nothing was ever delivered.

I contacted Eggxactly Ltd in January 2014 and got this reply:
"Thank you for your enquiry and apologies for the lack of updates. I'm very sorry that you have been waiting for so long. We had hoped to get quite a few cookers out before Christmas, but unfortunately we have had an unexpected delay in the supply of some parts. This means that we still can't give you a precise delivery date, but as soon as we have a better idea we'll let you know. We are also adding an update page to the website and will send you a link to it shortly. Should you decide in the meantime that you don't wish to wait any longer you can request a refund at any time."

Being very curious about the new design, I decided to wait a bit longer rather than get a refund! I wrote to them again in March pointing out that they had not delivered on their promise to keep testers posted. I then got this reply:
"Thank you for your feedback and your patience. You are absolutely right, our communication has left a lot to be desired, and I will send out an update/link this week. On the supply front there has at last been some progress: A week ago we finally received most of the parts we had been waiting for. One part is still with the printers, but we have been starting with the sub-assemblies. Provided that the remaining part doesn't take too long we hope to be able to send your cooker by the end of March/beginning of April."

It's now coming to end of June and still no communication nor delivery of the market test egg cooker. My last email sent in May got no reply at all.

Are there any other Eggxactly market testers out there who might be able to shed some light on this? Have any been delivered at all?

Ian

peter_the_piper

Silly question but why would you pay them to test one of their machines for them??

dacouch

That sort of delay is beyond a yolk

Helix

Its taken them 8 years after Dragons Den to even get this far, I doubt this product will ever make it to market. They have had enough time to get parts ordered.

Sooler

Helix wrote: »

Its taken them 8 years after Dragons Den to even get this far, I doubt this product will ever make it to market. They have had enough time to get parts ordered.

It’s not all its “cracked” up to be!

hollydays

I wouldn't have shelled out that much..

dacouch

Waiting nine months would leave me hard boiled

hollydays

http://www.lammo.net/dragons-den/287/dragons-den-where-are-they-now-eggxactly/

http://www.thecqi.org/Knowledge-Hub/Qualityworld/Qualityworld-archive/Features/I-Am-The-Eggman/

Not looking promising imho - ask for your money back sharpish..

Spank

LOL, I remember it from DD 8 years ago it was supposed to be ready to sell (eggcept he couldn't get it to work)


Some people will be left with egg all over their faces

ElefantEd

My parents bought me an egg cooker from Norway several years ago - works perfectly every time, can boil up to 6 eggs at a time and you can select how hard or soft they are very easily. What has this new machine got that mine hasn't?

peter_the_piper

I've not seen one of these gadgets but just what does it do that a saucepan of water doesn't?