Free M&S current account - £100 in M&S vouchers if you switch

hollie.weimeraner

Ed-1 wrote: »

Did you switch an account in your sole name and get a gift card too?

No as I didn't have a 3rd switching account.

neil324

Received a letter with sort code & account number is that enough to ring up and start the switch or do you need to wait for the debit card and online details.

YorkshireBoy

neil324 wrote: »

Received a letter with sort code & account number is that enough to ring up and start the switch or do you need to wait for the debit card and online details.

From their website...

Once your account is open, give us a call or pop into a branch and agree a switch date (which can be from 7 to 30 working days away).


http://bank.marksandspencer.com/banking/mands-current-account/overview/?WT.mc_id=MASM_RET_14_CAL#switching (click 'switch to us')

No mention of waiting for the debit card or online details.

smallgingerone

I applied on Thursday for this account. I haven't had any information from them yet - should I have done? It said 48 hours but I don't know whether I should be counting the weekend or not - has anyone else applied toward the end of a week? Or will I need to phone them tomorrow?

badger09

smallgingerone wrote: »

I applied on Thursday for this account. I haven't had any information from them yet - should I have done? It said 48 hours but I don't know whether I should be counting the weekend or not - has anyone else applied toward the end of a week? Or will I need to phone them tomorrow?

I applied on 5 September (a Friday). Obviously I'm more patient than you but hadn't heard anything by 12th so I phoned. They were very apologetic but said my application had been successful and a welcome pack was in the post. It arrived the following Monday IIRC.

I didn't get any email:(. So I guess its up to you - give them a few more days, or phone tomorrow.

If you're hoping for your switching incentive gift card for Christmas, I wouldn't count on it . There are still more phone calls to be made. My switch completed successfully on 16 October and no sign of the gift card yet.

smallgingerone

badger09 wrote: »

Obviously I'm more patient than you .

Thanks for that! I admit I have absolutely no patience whatsoever :rotfl:

I will give it a few more days then, I wasn't thinking I would have it for Christmas, M&S vouchers are always useful though!

seaviewing

I called to switch on Friday, they said no agents in switching could take my call. Next agent will be free...


next Friday afternoon!!

The operator couldn't understand why initially I thought she was joking.

Glad i'm only switching a secondary account not my main one.

Frank121

Try calling them back before Friday; they will then check if someone is free to take your call. (it worked for me on my 2nd attempt)

seaviewing wrote: »

I called to switch on Friday, they said no agents in switching could take my call. Next agent will be free...


next Friday afternoon!!

The operator couldn't understand why initially I thought she was joking.

Glad i'm only switching a secondary account not my main one.

chambta

Has anyone else had an issue with M&S not acknowledging the MSE link for the extra payout?

johnk

chambta wrote: »

Has anyone else had an issue with M&S not acknowledging the MSE link for the extra payout?

I haven't received the giftcard yet, but in the document set they sent me, there is a leaflet about the £125 giftcard. When I phoned to switch, the lady asked me where I heard the offer and when I mentioned MSE, she immediately confirmed that £125 giftcard would be with me in about a month time after the switch.