Bank lost cheque and are denying ever having it.... Desperate and need help!

Seanymph

This happened to me many many years ago - I had the receipt, stamped, but the cheque never arrived in the account.

The bank were stroppy, I involved the Citizens Advice, threatened solicitors and they paid the correct amount into the account.

it took about two weeks of unpleasantness and an appointment with the manager.

Mine also was for selling a car - and I had no idea who to contact to get another cheque from them, or check if it had been cashed.

matttye

jonesMUFCforever wrote: »

I don't believe this transaction happened - but in your scenario they would be able to get a photo copy of the cheque - would they not?

They presumably must have already done that otherwise how would they know the cashier entered the wrong amount?

In this situation, as ludicrous as it seems, would a bank just debit an account a second time for the remaining amount?

Angrywithlloyds

Seanymph wrote: »

This happened to me many many years ago - I had the receipt, stamped, but the cheque never arrived in the account.

The bank were stroppy, I involved the Citizens Advice, threatened solicitors and they paid the correct amount into the account.

it took about two weeks of unpleasantness and an appointment with the manager.

Mine also was for selling a car - and I had no idea who to contact to get another cheque from them, or check if it had been cashed.

What happened to the original cheque?
The bank are really stroppy too and the manager says its been dealt with and no longer his problem.
What did citizens advice tell you?
Thanks

Angrywithlloyds

JuicyJesus wrote: »

It's a wind up. That's why.

The car was sold by an old boyfriend... I didn't actually do it.

Angrywithlloyds

katebl wrote: »

I don't usually post on this sort of thread, but twice in later posts you have said this was the first time you sold a car, yet this ^^^?

Pls read previous reply

Angrywithlloyds

matttye wrote: »

They presumably must have already done that otherwise how would they know the cashier entered the wrong amount?

In this situation, as ludicrous as it seems, would a bank just debit an account a second time for the remaining amount?

The cheques were not entered individually, they're we're totalled up and the total amount entered after they had been checked.

matttye

Angrywithlloyds wrote: »

The cheques were not entered individually, they're we're totalled up and the total amount entered after they had been checked.

Right but the individual amounts must have to be entered at some point as well, otherwise how would the systems know how much to take from each account?

Not even computers could accurately read handwritten figures, surely, so a cashier must have to manually enter how much each cheque is for.

mgdavid

Angrywithlloyds wrote: »

The car was sold by an old boyfriend... I didn't actually do it.

changing your story now

Wurzel_Gubbage

A charity that raises funds for disabled children claims a bank has lost £1,700 of cash they had raised – and is refusing to reimburse it.
Christleton-based Children Today, who raise money to buy disabled children vital specialist equipment, allege that the Chester branch of Lloyds Bank is refusing to take the blame for the error, meaning the money, which was donated as part of the charity’s annual Christmas appeal, may never be retrieved.
Following numerous attempts to contact the bank, a spokesperson eventually told The Chronicle it would be looking into the matter ‘urgently’.
Fundraising manager Ruth Wilson said she has been taking donated money to Lloyds for years and has never had a problem before.
She told The Chronicle she had taken 80 separate cheques totalling £1,700 donated to the appeal by various charity supporters, to the bank just before Christmas last year.
“We’ve always taken the cheques there to be processed and this time was no different. I paid in the cheques which were in a sealed bag and received a stamped receipt as usual,” she said.
“I thought no more of it until a few weeks later when our accountant was going through the books and noticed a big hole in our bank account - the cheques had not been paid in,” added Ruth.
“We send out the appeal to regular supporters across the country, so it wasn’t just people from Chester who donated, but people from all over the UK.
“When I went in to ask Lloyds they said they couldn’t find a trace of the cheques and that they couldn’t help us. There was never a dispute that I didn’t bring the cheques in, it’s either that the money never arrived or it’s just been lost somewhere down the line.”
Ruth said she has asked the bank a number of times over the last few months to write a letter of explanation to the people who had donated, but says they will not do so.
“We are a really small charity and this amount of money is a lot to us,” she said.
“It would have funded much-needed equipment for disabled children.”
A Lloyds Bank spokesperson said: "We are investigating the matter urgently."


Above article is taken from my local Paper the Chester Chronicle, looks like Lloyds have lots of problems with losing cheques!!


http://www.chesterchronicle.co.uk/news/chester-cheshire-news/bank-loses-1700-raised-chester-based-7184875

agrinnall

I must have been in a coma for the lost month to have missed a (currently) 12 page joke thread. I didn't believe it from the start but when the OP claimed the other cheques were all PPI repayment that was the clincher that it's a wind up.Still, kudos to the OP for keeping it going for so long!