parking eye county court claim

ester

Im new on here so hopefully someone can help.A couple of days ago we received a county court letter telling us we had 14 days to reply or Parking eye would take us to court for overstaying in a car park in sutton where we were shopping at bq.We binned all of the other letters thinking them to be a scam but now i am panicing and dont know the best thing to do.Should we just pay?

ampersand

Hello ester, saw your post on another Thread, so well done for following Seven Towers' directions and starting your own Thread.
Now you must read coupon-mad's NEWBIES GUIDE thoroughly:
https://forums.moneysavingexpert.com/discussion/4816822

We need to know EXACTLY what stage your scam invoice is at. Remember all these private parking scumpany demands for money are fake.

As for 'Should we just pay?' NOOOOOOOOOOOOOOOOOOO!!!

Don't give us unnecessary detail but do tell us what your letter is.
If it is a Letter Before County Court Claim, read here:
https://forums.moneysavingexpert.com/discussion/4754020

Did you actually receive a windscreen ticket?

You threw other letters away, but did you read them at all? Do you remember what they said?

Can you track your Bank statement online for that day's spending at the shopping centre? Are you near enough to complain vociferously in public to the retailer?

That'll do for a start. Loads of expert posters will be along to help, but you must make a start with the necessary reading.

You're a bit further along the line than many, but the important thing is that you've found us.

Coupon-mad

ester wrote: »

Im new on here so hopefully someone can help.A couple of days ago we received a county court letter telling us we had 14 days to reply or Parking eye would take us to court for overstaying in a car park in sutton where we were shopping at bq.We binned all of the other letters thinking them to be a scam but now i am panicing and dont know the best thing to do.Should we just pay?

Of course you don't just PAY a scam for shopping at B&Q!!

As well as reading the NEWBIES thread and the LBCCC Fightback thread already linked by Ampersand (both of which are in the first two posts on the forum in the sticky threads you needed to read first!). Please, please look at & read the forum top 2 threads:, it's what they are up there at the top for, with STICKY written next to them:

http://forums.moneysavingexpert.com/forumdisplay.php?f=163

...also read one of the other sticky threads linked by Crabman there in post #2, called 'Successful complaints about PPCs' and just see how many dozens of cases have been cancelled at LBCCC and even at small claims court stage, because people have COMPLAINED. The entire first post of the Successful complaints sticky is about Parking Eye cases and many have been cancelled by B&Q.

So your two-pronged attack - after reading all three sticky threads that were at the top all along - is to:

1. complain to the Retail Store manager and/or post a complaint on B&Q facebook or by email to the CEO NOW (which you should have done ages ago, why should you put up with this drivel?)

and

2. respond to the letter (again, should have responded at first, ''ignore'' was 2012 advice!). Response as per the LBCCC Fightback thread.

Stroma

Parking Eye has been kicked out of all B&Q stores I believe, at least I saw the blog on pranksters website, pluse I noted this a couple of months ago locally.

ester

Thank you so much I will start reading the newbies guide and get back to you.The stage is a claim form from northampton cc and I have only a few days to reply should I reply ?

Stroma

You need to login into mcol and acknowledge the claim, say you will defend in full and ask for 28 to defend the claim

ampersand

You'll read the big YES, the moment you start HERE, ester:
https://forums.moneysavingexpert.com/discussion/comment/61084955#Comment_61084955

and

https://forums.moneysavingexpert.com/discussion/4864999
##########
You acknowledge receipt and say you will Defend in Full. This buys you 28 days to prepare an excellent defence, which you won't be doing on your own.

I'm out now for much of day, so start reading and don't panic about time to a head-in-swirl extent. Others will be keeping a watch on your progress and this whole Forum is ready to help anyone who shows willing.
Okay now?
#
Apologies stroma - crossposting again:-)

ester

Oh thank you so much will acknowledge now and will keep reading.. also it was a photograph in and photogragh out letter claim .

ampersand

Just the usual then. You'll feel increasing confidence the more you read, esp.Parkie's blog[and you'll laugh, but don't lose sight of the main game]
http://parking-prankster.blogspot.co.uk/

ANPR systems[pe's so-called 'proof']have also been blitzed for accuracy.
#
http://parking-prankster.blogspot.co.uk/2014/03/picture-of-week-is-this-why-parkingeye.html

ester

Sorry to be a pain but do I have to create an account on the money claim website ? Or have pe alreadyvdone that?

da_rule

You need to 'Register as an Individual'.