We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
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valued opinions

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  • They just sent me a survey, and the page opened fine, but without me having to log in.
  • nanto3girls
    nanto3girls Posts: 5,974 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I typed Valued Opinions into my browser, and got in that way.2surveys waiting for me, but both of them had technical problems.
  • asajj wrote: »
    Might work
    Why can't I sign in to my account?
    Please check the following settings on your computer:
    Ensure that cookies are enabled
    Ensure that ISP settings are not blocking access to our website
    Remove Adware and/or Spyware from your system
    Ensure that your browser does not block access to our website
    Ensure that your anti-virus settings accept our website
    Ensure that your firewall settings accept our website
    Ensure that you add the Valued Opinions web site as a Trusted Site on your browser by selecting Tools\Internet Options\Security\Trusted Sites, from your toolbar menu

    If you still have problems please type manually in your browser rather than following the link after doing a survey.
    Please note that passwords are case sensitive and check that your Caps Lock is switched off.

    Thanks - Tried all of that yesterday - still no luck..
  • Problems signing in here as well.
    Ok not just me then - thanks for letting me know
  • It's Monday evening and it hasn't been fixed. Has anybody raised a ticket with them?

    CORRECTION: I was able to log in after three tries.

    What are your experiences?
  • ciaccino wrote: »
    It's Monday evening and it hasn't been fixed. Has anybody raised a ticket with them?

    CORRECTION: I was able to log in after three tries.

    What are your experiences?
    Still cannot log in - I sent them a message via facebook and they responded with:
    "I am sorry to hear that you have been experiencing difficulties with our website. We are aware the issue and IT team are looking into this further. This will be fixed as soon as possible. Apologies for any inconvenience"

    We'll wait and see....
  • ciaccino wrote: »
    It's Monday evening and it hasn't been fixed. Has anybody raised a ticket with them?

    CORRECTION: I was able to log in after three tries.

    What are your experiences?

    Wow - Just tried your log in tactic - three times trying and it logged me in - !! Well that is some relief but obviously I'll have to do that until it is resolved. Thank you all for your responses. Much appreciated.
  • good_advice
    good_advice Posts: 2,653 Forumite
    1,000 Posts Combo Breaker Mortgage-free Glee! Rampant Recycler
    On Valued opinions this morning = had to put my login several times. Enter a visual number code, to make sure I was a real person.
    Completed x1 survey.
    Checked out a e-gift card for M&S = £10 :0)
    The secret to success is making very small, yet constant changes.:)
  • asajj
    asajj Posts: 5,125 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Rampant Recycler
    I had a brief issue on Sunday but that was it.
    ally.
  • fluffig
    fluffig Posts: 447 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I've been trying to log in for a couple of days, thought I'd check here and found this thread. I have just tried the 'try three times in a row suggestion' and then it let me in - that works ! thank you :-)


    They need to fix their website though ...
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