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Have OVIVO gone bust?

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  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Dalmatina wrote: »
    I've just put in a claim to Paypal.

    Ordered SIM over the week-end, received and activated it this afternoon.

    So I've just blown £20 for nothing.

    Thank you, Mr Lewis. I joined this scheme only because you promoted it in your last round-robin email.

    Martin had no idea this was going to happen, no 1 twisted your arm to get the sim or were you hypnotised by Martins email.

    If you want a cheap sim only deal checkout the best sim only deal thread on hukd.
  • canterswest
    canterswest Posts: 364 Forumite
    Well the secrets out. MSE does not credit check companies or do any other background checks before referring them,



    They are probably looking into the company NOW for their consumer rights article.
  • marvin
    marvin Posts: 2,186 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker I've been Money Tipped!
    DCFC79 wrote: »
    Martin had no idea this was going to happen, no 1 twisted your arm to get the sim or were you hypnotised by Martins email.

    But he does have a history of promoting things just as they go bust... Remember Martin Sky TV next :)

    I am just having fun not having a go at anyone
    I started with nothing and I am proud to say I still have most of it left.
  • powerful_Rogue
    powerful_Rogue Posts: 8,379 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    sdduk wrote: »
    I think canterswest is right on the cash back site just been on there blog

    http://www.topcashback.co.uk/blog/important-notice-regarding-ovivo-closing-down/view/

    Important Notice Regarding Ovivo Closing Down

    20 Mar 2014

    View comments | Add a comment | Back to Blogs

    We’ve heard the bad news that Ovivo has unexpectedly shut down as of last night (Wednesday 19th March 2014). Ovivo have cited it is due to reasons beyond their control and if you wish to keep your mobile number you can visit their site to request your PAC code.



    While Ovivo was up and running we were offering cashback which we know a lot of you will have been expecting cashback for. As we understand that Ovivo customers will already be extremely frustrated with this situation, we wanted to soften the blow as much as we could for TopCashback members! Therefore, anybody who ordered a sim-card through TopCashback will see their cashback move to payable within the next 48 hours.

    Please be aware that this will be paid from our own pocket as we have little idea on whether we will go on to receive payment for this cashback from Ovivo.

    We hope this helps to soften the blow a little. If you have any further questions please do not hesitate to let us know.

    Thanks for the link.

    canterwest seemed to be under the impression that TopCashBack were refunding the entire purchase price.

    I can see why TCB are are honorung the cashback. Wont cost them much in the grand scheme of things, however they will receive a lot of good publicity.
  • canterswest
    canterswest Posts: 364 Forumite
    http://www.theguardian.com/technology/2014/mar/20/ovivo-mobile-phone-connectivity


    The Guardian correctly describes hot uk deals as promoting offers
  • canterswest
    canterswest Posts: 364 Forumite
    Thanks for the link.

    canterwest seemed to be under the impression that TopCashBack were refunding the entire purchase price.

    I can see why TCB are are honorung the cashback. Wont cost them much in the grand scheme of things, however they will receive a lot of good publicity.


    I thought Topcashback was offering to pay cashback and we agree on their reasoning.


    MSE could refund the commission it was hoping to make, or for good PR it could refund the £20.
  • sdduk
    sdduk Posts: 1,441 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    edited 20 March 2014 at 5:05PM
    Thanks for the link.

    canterwest seemed to be under the impression that TopCashBack were refunding the entire purchase price.

    I can see why TCB are are honorung the cashback. Wont cost them much in the grand scheme of things, however they will receive a lot of good publicity.

    Just a good will at the end of the day TCB and like you say not everybody

    To be honest i think they should hold Ovivo directors to account because they would of known that the company was going down weeks before

    its not fair that you can just shut down and that's it leaving people in the larch.
    Nobody is Perfect. I am Nobody, therefore I am Perfect.
    :)
  • Reue
    Reue Posts: 569 Forumite
    For loss of service, you will have to contact the bank for a chargeback. I just phoned the bank and it's unlikely the bank will help. Bank wanted to know if the £20 was for the sim or service.

    Speak for yourself. I phoned my bank (First Direct) and they had refunded me within 2 minutes. No questions asked.
  • Reue
    Reue Posts: 569 Forumite
    you are wrong, my pac code is OVI173595 and so is everyone elses' on this board.

    Literally just had my PAC code come through, it is NOT the same as that.
  • londonTiger
    londonTiger Posts: 4,903 Forumite
    Reue wrote: »
    Speak for yourself. I phoned my bank (First Direct) and they had refunded me within 2 minutes. No questions asked.

    you probably paid via credit card and not debit and lied and told them the £20 was for the service charge and not a signup fee.

    The other party can challenge that for 60 days after the chargeback and if they do the money will be taken off your balance until it is resolved.

    It is a lot of paperwork for just £20 so I think you'll get it on the basis of non response from other party.
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