Tsb plus account 5%

bsms1147

Oscar475 wrote: »

I opened 4 of these yesterday. two for me and two for the wife. Both of mine have the option to have paper/paperless statements but neither of the wife's statement pages show the option although on one of them I was able to go paperless on opening the account online.


I have contacted the helpdesk and been told her second account is registered for paper statements (so there was no paperless default). They say they cannot change it and to wait to see if the option appears.


Anyone else had this problem?

Same scenario as myself, was given an option on opening the first, not on the second, and no options visible at all online. Will wait and see what happens, and what comes in the post.

marks87

Ugh...it seems that me moving a bit of cash around yesterday has made TSB twitchy - I've just tried to pay someone using FP and three times it was rejected, locking me out of Internet Banking in the process, despite the phone authorisation accepting the 4-digit code.

First time it was unlocked after a forensic interrogation (with the explanation being that it's because I made a lot of transactions yesterday); the second time they unlocked it with no questions and the third time I kept the advisor on the line - who's now suggested I wait 20 minutes.

I'm starting to regret opting to use my "spare" Enhance account as my current account, until I have enough to save in it.

Richchad

I converted my Classic Enhanced Account to Plus okay yesterday, it showed up correctly online as a Plus account.

However this morning I can log on okay but get this message...

There's a problem...

1400004 :
We’re sorry but Internet Banking is currently unavailable. Please try again later.

Have tried several times but same message, anyone else getting this?

SevenOfNine

marks87 wrote: »

Just recycle the £500 between the two Classic Plus accounts - so a standing order on each from one to the other on the same day - then manually transfer the interest each month to wherever you want.

Oh I'm such a tw!t, set up SO's to 'feed' the 2 Plus a/c's from Lloyds a/c then back to Lloyds.........didn't even occur to me to just recycle between the 2 Plus a/c's.

Doh!!! :undecided:undecided Off to amend SO's & make the whole process simple - like myself.

typistretired

Anyone been in touch with TSB about having 2 log ins etc. My 3 TSB Enhance and 2 TSB Plus are separate as they have different user id details. The second user id just has a 1 added. Decided not to contact them yet as they will be overwhelmed with applications and it is no bother to log in twice.

pawlala

Anyone had any problems trying to withdraw money from these Plus accounts? I can't find the "Make Payment" buttons anywhere!

mary

Anyone received an Activation Code yet, so we can withdraw when we want?

hostertlady

typistretired wrote: »

Anyone been in touch with TSB about having 2 log ins etc. My 3 TSB Enhance and 2 TSB Plus are separate as they have different user id details. The second user id just has a 1 added. Decided not to contact them yet as they will be overwhelmed with applications and it is no bother to log in twice.

I am glad it's not just me then
I actually went into the bank and cancelled my accounts that I set up (wrongly) yesterday with a different user id.... just got to wait till they have completely gone off the system then I will set them up on my usual ID

bsms1147

pawlala wrote: »

Anyone had any problems trying to withdraw money from these Plus accounts? I can't find the "Make Payment" buttons anywhere!

You won't be able to until you input the activation code.

mary wrote: »

Anyone received an Activation Code yet, so we can withdraw when we want?

Comes in the post so give it up to 14 days

mary

Where do you find "Transfer between my accounts online"